TeleChoice Reviews 

196
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Do not use this provider if you may need international roaming. I purchased a 5 day plan as an addition to my annual plan and was unable to receive or make any calls (the primary reason for purchasing... See more

Rated 1 out of 5 stars

Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more

Rated 1 out of 5 stars

Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more

Rated 1 out of 5 stars

Sales person promised that my Internet would not be stopped until I had the modem this didn't happen. Running a business from home no Internet in sight no solutions just sorry. Considering legal actio... See more

Company details

  1. Telecommunications service provider
  2. Mobile Phone Accessory Shop
  3. Mobile Phone Shop

Written by the company

TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au


Contact info

1.2

Bad

TrustScore 1 out of 5

196 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(196)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

TeleChoice is the most economical

TeleChoice is the most economical, easy to deal with mob service provider i have dealth with so far in Australia. They use Telstra network with a fraction of the cost of mainstream telstra network amd service is A+. Very happy with them.

21 June 2021
Unprompted review
Rated 5 out of 5 stars

Great value

Great value. No issues at all. Fabulous coverage with Telstra.
Love the offers given.

21 June 2021
Unprompted review
Rated 5 out of 5 stars

Good

My English no good sorry no writing, thanks

21 June 2021
Unprompted review
Rated 5 out of 5 stars

Been with TC for many years now

Been with TC for many years now. Just a quiet, reliable and affordable service provider who don't try to oversell you anything and really seem to care about their customers. I've recommended TeleChoice to most of my friends and family who made the switch too. Can't comment on their customer service because I've never needed to contact them.

21 June 2021
Unprompted review
Rated 4 out of 5 stars

Good

Please, please, listen to what I say, I would like to return unlimited calls to Egypt

21 June 2021
Unprompted review
Rated 5 out of 5 stars

Love Telechoice

Love Telechoice, amazing rate. Only Complaints are that an app would be nice and reception in the City is a bit hit or miss.

21 June 2021
Unprompted review
Show reviews in all languages. (196 reviews)

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