TeleChoice Reviews 

196
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Do not use this provider if you may need international roaming. I purchased a 5 day plan as an addition to my annual plan and was unable to receive or make any calls (the primary reason for purchasing... See more

Rated 1 out of 5 stars

Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more

Rated 1 out of 5 stars

Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more

Rated 1 out of 5 stars

Sales person promised that my Internet would not be stopped until I had the modem this didn't happen. Running a business from home no Internet in sight no solutions just sorry. Considering legal actio... See more

Company details

  1. Telecommunications service provider
  2. Mobile Phone Accessory Shop
  3. Mobile Phone Shop

Written by the company

TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au


Contact info

1.2

Bad

TrustScore 1 out of 5

196 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(196)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

65 Gig at no extra charge!!

65 Gig at no extra charge!!, that's what I call loyalty to your customers.
Other providers I've had wouldn't give a damn how long I'd been with them. It was always nope that will cost you more...
Good job Telechoice👍🏻👍🏻

22 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent staff at Tele Choice Sunbury

Called into Tele Choice Sunbury to enquire about a sepaerate data pack and was pleasantly told about Data Bank. Very impressed to now know that the unused data from my phone is stored. Very happy with my Tele choice Mobile plan!!

22 June 2021
Unprompted review
Rated 1 out of 5 stars

The service in my house has gone to…

The service in my house has gone to being worse than vodaphone and It’s not just my phone but my wife’s phone as well. If it doesn’t get better soon I’ll be change carriers

22 June 2021
Unprompted review
TeleChoice logo

Reply from TeleChoice

Hi John,
We are sad to see your rating and would love to make your experience a better one. Please contact us on social.media@telechoice.com.au so we can find out what's happened to the coverage in your area and assist you. We look forward to hearing from you. - TeleChoice Team

Rated 5 out of 5 stars

Consistently great service

Consistently great service, always so easy to help on the phone (never once felt that customer service was unhelpful), extremely reasonable pricing and reliable coverage.

22 June 2021
Unprompted review
Rated 5 out of 5 stars

I swapped from TPG to Telechioce..

I swapped from TPG to Telechioce..I get more data and monthly deal is cheaper..mobile Reception is great haven’t experienced any drop outs,4G works great..I’ll be staying with Telechioce for while😁👌

22 June 2021
Unprompted review
Rated 5 out of 5 stars

Love this company for its value

Love this company for its value in both Australia and overseas. I have recommended to my other friend and they have signed up as well. Saving us heaps of money per year. Getting bonus data at no extra cost makes me so happy that I stayed with telechoice

22 June 2021
Unprompted review
Rated 5 out of 5 stars

A great company to deal with. Thankyou

A great company to deal with. They have been really fair to me and have given me bonus data without me asking for it. I am very happy to stay with a company like this and i often recommend it to my friends. Thanks John

21 June 2021
Unprompted review
Rated 5 out of 5 stars

Extra Data - no charge!

Got a free upgrade on my data plan - pays to be a loyal customer! Occasionally will get extra data at no extra cost :)

21 June 2021
Unprompted review

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