AA. For me got expensive years ago so was really pleased that their prices this year was the best I could find for over 70s and purchased the gold insurance for both our cars. Best price this year an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #63 of 136 best companies in Insurance company
- #26 of 70 best companies in Car and Motor Insurance Agency
- #19 of 44 best companies in Home Insurance Agency
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good price easy to set up
Happy with the producti received and…
Happy with the producti received and very straightforward to complete
May use AI-assist with repliesRead more
I had my car insurance with AA for 1…
I had my car insurance with AA for 1 month. Changed cars and they wouldn’t insure me.. Had to pay £25 for a phone call as they didn’t give me an online option. Had to pay £109 to cancel my insurance. I’d also paid extra for their breakdown cover which of course I also lost. Edit, re your reply. If I could have been given a reason as to why ? This would have helped with my decision. An excessive jump from £300 to £500 was something I couldn’t afford at the time.

Reply from The AA Insurance
Web site easy to manage
Home and Contents Insurance
Very easy to contact and agent was very helpful and patient.Nothing seemed to much for him to do.
The easiest of the way to do the forms…
The easiest of the way to do the forms and getting a great price 👍
Renewing Car Insurance
Getting car insurance was very easy. Good information available to make decision easy.
The process of buying car insurance was…
The process of buying car insurance was very quick and easy
all good competetive price.
Helpful phone contact
We had experienced difficulties buying online so it was much better to talk to a knowledgeable person and sort out our insurance over the phone
Easy access helpful agent
easy to follow
Easy online application
Easy online application, good
Valve, straight forward.
No hassle.
Great price for platinum cover
AA car Insurance purchased
AA car Insurance provided a quick quote and took my payment equally quickly. I can't really say anymore than that as I've nothing else to base my review on. In the unlikely event of me actually needing this cover I'll do another review on service provided.

Reply from The AA Insurance
Good information ,good cover…
Good information ,good cover ,competition prices trusted name .
Simple website process and competative…
Simple website process and competative premium at matched cover. Referral via Quidco link with cashback offer which is yet to be confirmed as genuine.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







