The Buy2let Shop 

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See what reviewers are saying

Rated 1 out of 5 stars

I've lost thousands of pounds for the Buy-to-Let Shop's scam. They came across very friendly but it's a camouflaged company with criminals behind it. Since they become insolvent, the same fraudsters... See more

Rated 1 out of 5 stars

Please avoid to save yourself the experience we have had. Issues include; - Mis-quoting and selling us something we couldn't afford. We paid the deposit then when trying to get a mortgage found... See more

Rated 1 out of 5 stars

This is a scam company, not good or bad, it's a scam. The buy2let shop took my money and promise to source property, nothing was done and money taken away without a trace! I will give a zero star if c... See more

Rated 1 out of 5 stars

yes the buy2let shop has gone into voluntry receivership....ive noticed there is another buy2let shop in Bristol I dont know if they are the same company/sister company. Ive had simular problems, p... See more

Company details

  1. Money & Insurance

Information provided by various external sources

We are the UKs leading estate agent for investment grade property.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lost thousands! Stay away at all costs

Lost thousands, stay away at all costs. After TWO failed properties, I Lost £4.5k. They still have my money now and this was 2016. STAY AWAY!

First was an off plan that apparently got push back and back. I called the builders (inspired homes) and they said nothing was secured in my name.

Second house got down valued by my lender by over 12%! Whatever you do, do not use their own solicitors etc.

Look on companies house, the same people are directors of both buy2let shop and the ‘third party’ estate agents.

Totally disingenuous, I lost 4.5k of hard earned money!

25 January 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Professional Service

Thebuy2letshop have provided us an outstanding service right from the start. Their advisers are extremely professional and have offered us sound and honest advice at all times. They ensure you are given all the facts about the investment they advise you about, and are more than willing to call you back to discuss anything that you're not sure about. The process we went through to buy our property was very easy and they were on hand to guide us at every step of the way. We would therefore like to give Ross Jay a special thanks for all the help he provided us with our investment. Thanks RJ, you are a true professional who provided us with all the information that we needed, to help us buy with confidence.

25 January 2020
Unprompted review
Rated 1 out of 5 stars

Very Disappointing service

The information that I got at the session was totally different than the service which I got. You need to pay 1000 pounds in order to get the service, but they won't give you any pre-auction properties and also no access to their system with multiple properties. What they provide is a new apartments only which 15% higher than the market price. They will try to convince you of their proposal, but it's far expensive. Also, never try to make a deal without seeing the actual property at the location itself. You need to do a survey by your self before making any decision.

16 January 2020
Unprompted review
Rated 5 out of 5 stars

Personable and professional..

I would to thank Josie from The Buy2Let Shop for her patient and thoroughly professional support in my recent purchase of an excellent investment opportunity in Bolton town centre,

Following my own detailed research on this particular property development I had many questions to ask. Josie's responses were always prompt, detailed and knowledgeable, all supported with evidence. Throughout our many correspondences via e-mail and telephone Josie was personable and very professional.

18 December 2019
Unprompted review
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Reply from The Buy2let Shop

Thanks for leaving a review Simon, Josie is thrilled with your feedback!

Rated 5 out of 5 stars

Amazing team of investment opportunity experts! Thank you Ross Jay

I received great advise on Buy-To-Let properties from The Buy2let Shop. I would like to say great thanks especially to Ross Jay for his expertise that helped me secure my first off-plan buy to let property.
I look forward to recieving the help from the team that would lead me to future investment opportunities.

Thank you to Ross and Hannah for your attentiveness and guidance thus far

24 November 2019
Unprompted review
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Reply from The Buy2let Shop

Thanks for leaving a review! Ross, Hannah and the rest of the team are thrilled with your feedback and look forward to hopefully working with you again.

Rated 5 out of 5 stars

I encountered very helpful

I encountered very helpful, nice and knowledgeable people in this company. They found and introduced me to other professionals dealing with my purchase. Always available and they answer emails the same day. I definitely can recommend this company.

20 November 2019
Unprompted review
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Reply from The Buy2let Shop

Thanks for leaving a review Greg, the team appreciates your feedback!

Rated 5 out of 5 stars

A great hassle free way to invest

This was our first time using the Buy2LetShop and wont be the last. We actually started our process in one of their free organised no pressure Seminars which was excellent and very informative. We purchased off plan properties which look like being an excellent investment in the particular area we chose. We would not have found these without Buy2letshop.

The process was made very easy with Buy2let and their professional team we would especially like to thank Elliot, Hannah and Mason for all their input,hard work and patience. Communication was excellent phone calls and emails were acted on immediately enabling us to get answers to any questions or queries we may have had.
.
Buy2let also point you in the right direction of other professional services from Financial to Legal which in turn takes alot of stress and hassle out of the process.

Once again many thanks Buy2let shop for all your help and great work

Kind Regards

Phil & Rox

22 October 2019
Unprompted review
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Reply from The Buy2let Shop

Thank you for leaving a review, Elliot, Hannah and Mason as well as the rest of the team really appreciate your feedback.

Rated 5 out of 5 stars

Used the B2L shop for my first property…

Used the B2L shop for my first property investment which is obviously a massive deal when just starting out, Hannah dealt with the property progress and kept me updated regularily, always answered promply and got back to me within a few days which was excellent.

11 October 2019
Unprompted review
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Reply from The Buy2let Shop

Thanks for leaving a review Jared!

Rated 4 out of 5 stars

I would like to thank Luke for…

I would like to thank Luke for introduce me to the team and the idea of building my buy to let business. I am at the start of my career to own my own property business by the buy to let shop. I would like to thank Hannah Mahoney for her excellent communication skills to keep the customer at ease as reassurance is the key. I am ever so grateful for Russell, Julie and locking solicitors team for taking excellent care towards building my business. I do look forward for my next opportunity to buy to let property.

Kind regards

Haifa

9 October 2019
Unprompted review
The Buy2let Shop logo

Reply from The Buy2let Shop

Thanks for leaving a review Haifa, Hannah and the rest of the team are thrilled with your feedback and look forward to hopefully working together with you again.

Rated 5 out of 5 stars

A must for first time investors

As a first time buyer. I wouldn't have been able to do it without the Buy2let shop! They have really held my hand through every step of the way! From having a personal property investment advisor who can really guide you in the different ways you can invest. Throughout the process you also have sales progression advisor who will do all the hard work for you and handle the follow ups, referring you to the right legal team and can also refer you to property management company! In my case i had personal matters that threatened my investment but thankfully they managed to negotiate a deal for me where i was able to salvage my investment and avoided costly interests, fines and legal ramifications! So i am very grateful.

Think of it as a one stop shop for every aspect of your investment! My words are not enough, I would absolutely highly recommend!!

9 October 2019
Unprompted review
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Reply from The Buy2let Shop

Thanks for leaving a review Fiona, the team really appreciate your feedback and are happy to have helped!

Rated 5 out of 5 stars

Great team and great service

I initially bought 2 property using The Buy2Let Shop and the service from start to finish was great.
I was so impressed I am just about to buy a third in as many months.
They are able to assist with the full package from the purchase and subsequent letting - excellent

8 October 2019
Unprompted review
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Reply from The Buy2let Shop

Thanks for leaving a review Nigel, glad we were able to work together again!

Rated 4 out of 5 stars

I attended a seminar by the Buy To Let…

I attended a seminar by the Buy To Let people and found it informative and inspiring. From that I am in the process of acquiring my first BMV property. Josie has instructed me along the way, and also provided information and guidance, from this I will be securing a second property when the time is right, hopefully very soon!!

30 September 2019
Unprompted review
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Reply from The Buy2let Shop

Hi Dermot,
Thanks for leaving a review, Josie is thrilled with your feedback and we're glad you enjoyed our seminar!

Rated 5 out of 5 stars

I have been dealing with Josie for the…

I have been dealing with Josie for the past couple months. She has been very friendly, nice and understanding. She is also very keen to answer all call/enquiries immediately without any delay. She has been great

30 September 2019
Unprompted review
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Reply from The Buy2let Shop

Thank you for leaving a review Shateri, Josie is thrilled with your feedback!

Rated 4 out of 5 stars

I came across The Buy2let shop and…

I came across The Buy2let shop and thought i'd see what they were about, i was assigned Josie and to date she has been very helpful and has done a great job allaying and fears and explaining in detail (several times) the process they use.

As a result and the confidence have in her i am currently in the process of purchasing my first property.

29 September 2019
Unprompted review
The Buy2let Shop logo

Reply from The Buy2let Shop

Hi Jason,
Thanks for leaving a review, the team and particularly Josie really appreciate your feedback!

Rated 4 out of 5 stars

Great experience so far

Great experience so far, the agent within Buy2let shop always keep you update on progress. They also one stop shop so no worries to work with other agents to rent or sale.

23 September 2019
Unprompted review
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Reply from The Buy2let Shop

Thank you for leaving a review Netin, the team are thrilled with your feedback!

Rated 4 out of 5 stars

First stage of BTL journey

Josie walked us through the whole process, found us great properties to buy and also introduced us to solicitor, mortgage and management agent. She has bee very helpful and supporting and has explained the process carefully. Best of all she gave us spreadsheets that explained all the costs and benefits of each property, documentation to show us what was good about the area and specific location. Great service.

1 September 2019
Unprompted review
The Buy2let Shop logo

Reply from The Buy2let Shop

Thank you for leaving a review, Josie and the team are thrilled with your feedback!

Rated 5 out of 5 stars

To be honest with you quietly surprised and excited for the future...

To be honest with you quietly surprised and excited for the future...

Once my friend recommended Elliott and the team at the Buy2Let Shop, it was a no brainer...I wanted to invest in property but was too busy in my working life to keep on top of the purchase. This where Hannah and the rest of the team comes in. They have kept me updated at every turn in the purchase and I look forward in completing this purchase soon. 5* service. Thank you.

16 August 2019
Unprompted review
The Buy2let Shop logo

Reply from The Buy2let Shop

Thank you Bilal for leaving a review! Elliot, Hannah and the rest of the team are thrilled with your feedback and are happy to have saved you time so you could focus on work.

Rated 4 out of 5 stars

Shawn Patterson

Started my investment journey with the buy to let shop last month. Very excited for the future.

31 July 2019
Unprompted review
The Buy2let Shop logo

Reply from The Buy2let Shop

Thanks for leaving a review Shawn!

Rated 4 out of 5 stars

The sales presentation was informative…

The sales presentation was informative and friendly. Was expecting sales pressure but surprised by not getting it. Signed up on the day with Josie. She answered all my queries quickly. Was offered 2 properties to look at and going ahead with an off plan flat. I was dithering but the deal was clinched by the developer offering a guaranteed 8.5 per cent rent for 5 years! Can't really go wrong with that.

26 July 2019
Unprompted review
The Buy2let Shop logo

Reply from The Buy2let Shop

Thanks for your feedback Gian! The team and Josie in particularly are happy to have helped.

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