What a beautiful website. I made up a care box for a family member. I received a photograph of the box made up before posting, which I thought was a lovely touch. The care box arrived beautifully pack... See more
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Review summary
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Reviews shaping this summary
I had a fantastic experience with The Elephant in the Room in Co. Cork. When I called, I spoke with a lovely lady named Róisín, who was incredibly friendly, helpful, and professional. She took the tim... See more
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Thoughtful gifts for someone going through a very difficult time. I love the idea of all these gifts in the one place, beautiful quality, and thoughtfully selected. Easy to choose and send in a love... See more
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Absolutely amazing, unique and truly kind Irish company that put live into their gifts. I'm so glad I found them. When you or you're family are going through an illness, to have this service is availa... See more
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Company details
Written by the company
We aim to create a one-stop shop where useful gifts for cancer and other critical ill patients are available. Where thoughtful and meaningful gifts, especially curated for loved ones facing physical or mental challenges have been researched and sourced. We prioritize working with local suppliers, many who have faced their own health challenges. As a result, their products come from a genuine place of care and understanding. Some of our collections are designed to uplift spirits for those who find solace in humor. We offer a lighthearted approach to facing life’s toughest moments, because sometimes, laughter really is the best medicine. For those who aren't afraid to confront the 'elephant in the room,' we offer the opportunity, to give it the proverbially two fingers! We also haven’t forgotten the incredible caregivers. Whether they’re medical professionals, friends, or family members, whose support often goes unnoticed. The ripple effects of one person's illness can reach far and wide. Recognizing that each journey is unique, we’d love to hear about anything that has helped you along your path. Your stories and suggestions could inspire and assist others traveling a similar road.
Contact info
Cork, Ireland, T45 XW65, Cork, Ireland
- 0863070359
- info@theelephantintheroomgifts.com
- theelephantintheroomcards.com
4.9
Excellent
246 reviews
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I had a fantastic experience with The…
I had a fantastic experience with The Elephant in the Room in Co. Cork. When I called, I spoke with a lovely lady named Róisín, who was incredibly friendly, helpful, and professional. She took the time to answer all my questions and made the whole process so easy. It’s rare these days to find such warm and attentive customer service. I’ll definitely be recommending this gift shop to friends and family — they really go above and beyond! Helena in Australia
28 August 2025
Reply from The Elephant in the Room Gifts
Thank you so much for your wonderful feedback, Helena. We’re delighted to hear that we could make your experience so easy and enjoyable. Providing warm and attentive service is very important to us, and it’s lovely to know it made a difference. We truly appreciate your recommendation and support all the way from Australia! Thank you for taking the time. x
Fantastic customer service from start…
Fantastic customer service from start to finish
The communication was swift and caring and the product had a beautiful finish and personal touch.
26 August 2025
Reply from The Elephant in the Room Gifts
Thank you so much for your kind words and 5 stars! We’re thrilled you felt well looked after and that the finish and personal touch made a difference. Your feedback means a lot to us and we appreciate you taking the time to leave a review.
Perfect
This is a wonderful site. The products are excellent quality, well priced and perfect for anyone suffering through chemo. They were beautifully packaged and a perfect gift. Highly recommend x
19 August 2025
Reply from The Elephant in the Room Gifts
Thank you for your kind and thoughtful feedback. We’re delighted to hear you were happy with the quality, value and presentation of the products, and that they made a meaningful gift. Your recommendation truly means a lot to us and we value your support. Thanks again.
Excellent products, customer service and ethos
I ordered a mastectomy pillow from The Elephant in the Room and was really impressed. The product is excellent quality, fairly priced, and the customer service was quick and personal, Roisin was so helpful. Great to support an Irish-owned company with such a genuine ethos.
13 August 2025
Reply from The Elephant in the Room Gifts
Thank you so much for such a thoughtful review and for taking the time to leave it. We’re thrilled you were happy with the quality and pricing, and that we could assist you so well. We truly appreciate your support of our Irish-owned business and our ethos. Our customers are at the heart of everything we do. Thanks again.
We received a beautiful message to…
We received a beautiful message to thank us for such a beautiful thoughtful and understanding gift . It was delivered quickly as well
1 August 2025
Reply from The Elephant in the Room Gifts
Thank you for taking the time to leave a review. We’re pleased to hear the gift was beautifully received and delivered promptly. We really appreciate your support. Thanks again.
Excellent service
Excellent service - very prompt and the item bought is excellent quality. Also the personalised note in the package was a very special touch- Thank you
1 August 2025
Reply from The Elephant in the Room Gifts
Thank you so much for your kind review. We’re thrilled you loved the quality of the item and appreciated the personalised note. It’s lovely to know it made a difference. Thanks again for your support!
Delighted to receive the care package…
Delighted to receive the care package for my good friend. Beautifully packaged and lovely note included. Thank You
28 July 2025
Reply from The Elephant in the Room Gifts
Thank you so much for your kind words! We’re thrilled that your friend enjoyed the care package and that the presentation and note made it extra special. Thanks again for your support.
Reply from The Elephant in the Room Gifts
Thank you for your kind feedback. We’re pleased to hear you found our service efficient and enjoyed the packaging. Your support is greatly appreciated.
Beautiful products
Quick delivery, plenty of communication. The recipient loves the products
21 July 2025
Reply from The Elephant in the Room Gifts
Thank you so much for your review! We’re glad everything arrived quickly, communication was helpful, and most importantly, that the recipient loved the products. Thanks again for choosing us!
A great, thoughtful experience
Roisin went above and beyond to get our gift out in time and with personalisations, so helpful and lovely to deal with. The care packages are thoughtfully put together with gifts that are both lovely yet practical for a person going through treatment.
23 July 2025
Unprompted review
Reply from The Elephant in the Room Gifts
Thank you Ellen for such a glowing review! We are delighted that you were happy with everything and it was a pleasure to assist you. ☺️🙏🏼
Great experience
Great experience - Roisin was so helpful when I made a mistake with my order. She fixed it up and communicated really quickly with me.
16 July 2025
Reply from The Elephant in the Room Gifts
Thank you for such a lovely review Irene. It was our pleasure to help you out, we know how stressful it can be when an error has been made and we will always endeavour to find a solution! Thank you for your feedback. 🙏🏼
Excellent customer service
Excellent customer service, phoned to change delivery address and handled promptly, and professionally in a friendly manner.
16 July 2025
Reply from The Elephant in the Room Gifts
Thank you Ralph for taking the time to leave a review and a such a wonderful one at that! Getting feedback is very important to us and helpful to other customers. Thank you again! 🙏🏼
5* Quality & Service
Exactly as advertised, made, packaged & dispatched with care & personal attention to detail. Many thanks!
4 July 2025
Reply from The Elephant in the Room Gifts
Thank you for your review. We’re delighted to hear that we met your expectations. Delivering on our promises is very important to us, and we truly appreciate you taking the time to share your feedback. Thank you again!
Reply from The Elephant in the Room Gifts
Thank you Jackie for taking the time to leave a review and for the wonderful 5 stars. We really appreciate your support.
Quick processing and confirmation of…
Quick processing and confirmation of order, great follow up customer service
27 June 2025
Reply from The Elephant in the Room Gifts
Thank you Edel for taking the time to leave a review. Giving a good customer service is very important to us and its great to hear that you were pleased with everything. Thanks again!
100% Recommend
The order was dispatched within a day of purchasing, Roisin was really friendly and sent me a picture of the hamper so I could see how it looked like without having to open it. The hamper was nicely packaged and was delivered really quickly!
26 June 2025
Reply from The Elephant in the Room Gifts
Thank you so much for taking the time to leave such a lovely review. We are really happy to hear that you were satisfied with everything. Your support of our business is very much appreciated!
Fast delivery
Fast delivery considering there's delay on supply!
The owner is very nice and informed me straight away on the delay of supply and gave few options for me.
24 June 2025
Reply from The Elephant in the Room Gifts
Thank you so much for taking the time to leave a review. Where there is a delay in supplies, we will always endeavour to find a suitable alternative and I’m delighted that in this instance we could assist. We truly appreciate your feedback, it’s so important to us and to others who may be considering using our services. Thank you again.
Reply from The Elephant in the Room Gifts
Thank you Alex for taking the time to leave a review and for the wonderful 5 stars! Your feedback is very helpful to us and to others who may be considering using our services. Thank you again.
Great Company Amazing Gifts
Really lovely website with thoughtful gifts. Very easy to navigate and fast delivery time.
12 June 2025
Reply from The Elephant in the Room Gifts
Many thanks for such a positive review Anne and for taking the time to leave it. We are very happy to hear that you were pleased with everything and your feedback is invaluable to us and those who may be considering using our services. Thank you again.
Amazing customer service oo
Roisin helped me pick the perfect gift for a family member who had just started Chemotherapy, the luxury thermal blanket, slipper socks and journal.
Thank you Roisin your customer service is exceptional and love that An post emailed me to say it had arrived.
12 June 2025
Reply from The Elephant in the Room Gifts
Thank you so much for taking the time to leave a review and for the wonderful five stars. It was a pleasure to assist you and I’m delighted we were able to choose suitable gifts together. We place a high emphasis on customer service, so it’s lovely to hear that this shone through. Thank you again.
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