Superfast dispatch and came with a sample as well! Using Royal Mail which is a huge plus! Royal Mail is the only reliable courier. So big thumbs up for using them! I will definitely order from here ag... See more
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Such amazing service from Cara and The Hair Consult. My first experience buying products here and one glass bottle arrived smashed, it was instantly sorted and they sent another with sincerest apologi... See more
Company replied
I had a problem whereby royalmail did not deliver my item, even upon booking a re delivery. I had the most amazing customer service from Cara from the hair consult who offered for my item to be hand d... See more
Company replied
What a great website. Very professional and informative. I had an online consultaion and came way with a well priced bespoke package of amazing products for my hair. Love their personalized note and f... See more
Company replied
Company details
Written by the company
The Hair Consult provides expert advice on the best products, tools and solutions for your hair. Curated by hair experts with decades of experience, and with contributions from the biggest global names in hair, The Hair Consult offers personalised hair consultations and tutorials as well as access to the best and most innovative hair products on the market.
Contact info
London, United Kingdom
- contactus@thehairconsult.com
- thehairconsult.com
4.9
Excellent
108 reviews
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This company invites their customers to review, whether positive or negative
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Excellent service xxxx
29 October 2024
Reply from The Hair Consult
Rikki, delighted you were happy with our service — we truly appreciate your support! ❤️ X THC team
Fast and efficient
Very fast delivery and well packaged parcel. The bonus was a product I really needed.
19 October 2024
Reply from The Hair Consult
Anne, thank you so much for the lovely review! We’re glad the delivery was quick and that the bonus item came in handy. Best wishes, THC team x
Excellent service
6 October 2024
Reply from The Hair Consult
Thank you for taking the time to review us - we are a small business and every review makes a huge difference ❤️ X THC team
Such amazing service!
Such amazing service from Cara and The Hair Consult. My first experience buying products here and one glass bottle arrived smashed, it was instantly sorted and they sent another with sincerest apologies. Will definitely buy all my products from here in future! Such a lovely company
28 July 2024
Reply from The Hair Consult
Marie, a huge thank you for your wonderful review. We try to wrap everything securely, but on rare occasions glass bottles can break - you were so lovely in the way you handled the breakage, and we are delighted we were able to put things right and ensure you were happy. Really appreciated! The Hair Consult team
Good range of products
Good range of products . Good communication and very quick delivery . Thank you
24 July 2024
Reply from The Hair Consult
Jan, we really appreciate your wonderful review - thank you! Delighted you were happy with our service. Best wishes, The Hair Consult team
Really good
Really good, products I chose are. So so- but service was great. Something didn’t arrive and they replaced it.
25 May 2024
Stock was delayed. Special delivery ensured next day
Stock was delayed.
Kindly delivered Next Day First Class Special Delivery .
Excellent customer service
23 June 2024
Extremely quick service
Extremely quick service, faultless, will definitely be using again
19 June 2024
As good a service as it gets!
A great, hard to come by product at an ok price. Packaging and delivery top notch!!
15 June 2024
Great service and speedily delivered
Great service and speedily delivered. Loved the extra little gifts that came with my package. Also, loved the way the packages were wrapped in tissue, giving that extra little bit. Thanks
6 June 2024
Reply from The Hair Consult
Stephanie, such a fabulous review - thank you! We're thrilled to hear that you enjoyed our service - we always aim to add an extra touch to make every delivery special. Thanks again for your support, and we hope you love your products. Best wishes, The Hair Consult team
It is very good and made my hair feel…
It is very good and made my hair feel so soft. Recommend this product a lot. Fixed my hair a lot as it was quite damage
19 April 2024
Reply from The Hair Consult
Thanks for taking the time to leave us a product review - Oribe’s root touch-up range is one of our most popular products! Best wishes, The Hair Consult team
Beautifully & carefully wrapped
Beautifully & carefully wrapped, arrived 2 days after ordering!
17 April 2024
Reply from The Hair Consult
We're thrilled to hear that your order arrived speedily and that you appreciated our packaging - we want every delivery to feel like a gift! Thanks for your positive feedback and please don’t hesitate to get in touch if you have any queries. X The Hair Consult team
Well packaged speedy delivery- thank you
15 April 2024
Reply from The Hair Consult
Thanks for the great review, Ellen! We're delighted to hear that your order arrived promptly and was well-packaged. If you have any further feedback or inquiries, please don't hesitate to reach out. We appreciate your support! X The Hair Consult team
Reply from The Hair Consult
Love this - that’s exactly how we want our customers to feel. Thanks for taking the time to review us! Best wishes, The Hair Consult team
Great Company to deal with and the…
Great Company to deal with and the product I received I am very happy with will continue to buy products from The Hair Consult 👍
24 February 2024
Reply from The Hair Consult
Lesley, thanks for such a fabulous review - we’re delighted that you loved your product. X The Hair Consult team
Arrived swiftly
Arrived swiftly, beautifully packaged and with a couple of samples which gives a great chance to try something
19 February 2024
They answered my queries and were…
They answered my queries and were pleasant and informative
11 February 2024
Reply from The Hair Consult
Rosemarie, thank you for your lovely review - and for your very helpful feedback separately on our delivery options (which we have now updated on our website). Much appreciated! Best wishes, The Hair Consult team
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