Communicating when the delivery was going to be later than expected. Very personal service. Item was very well wrapped and there was even an unexpected free gift. Will definitely be recommending th... See more
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Superfast dispatch and came with a sample as well! Using Royal Mail which is a huge plus! Royal Mail is the only reliable courier. So big thumbs up for using them! I will definitely order from here ag... See more
Such amazing service from Cara and The Hair Consult. My first experience buying products here and one glass bottle arrived smashed, it was instantly sorted and they sent another with sincerest apologi... See more
Company replied
I had a problem whereby royalmail did not deliver my item, even upon booking a re delivery. I had the most amazing customer service from Cara from the hair consult who offered for my item to be hand d... See more
Company replied
Company details
Written by the company
The Hair Consult provides expert advice on the best products, tools and solutions for your hair. Curated by hair experts with decades of experience, and with contributions from the biggest global names in hair, The Hair Consult offers personalised hair consultations and tutorials as well as access to the best and most innovative hair products on the market.
Contact info
London, United Kingdom
- contactus@thehairconsult.com
- thehairconsult.com
4.9
Excellent
109 reviews
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Great communication and great product…
Great communication and great product delivered fast
19 October 2022
Reply from The Hair Consult
Thank you for your order and taking the time to leave a positive review. We love feedback from our customers.
First time I have used Hair Consult and…
First time I have used Hair Consult and would definitely use them again. Items arrived beautifully and conservatively packed and I was updated on their progress from dispatch to arrival.
6 October 2022
Reply from The Hair Consult
Thank you so much for taking the time leave us a review, we are thrilled you loved our service and try to ensure our products are packaged beautifully so that each delivery feels like a gift.
amazing amazing company so kind and…
amazing amazing company so kind and beaiftul packaging and lovely freebie
29 September 2022
Reply from The Hair Consult
What a lovely review. We love knowing our customers enjoy the service we offer and the freebies we include with every order.
Reply from The Hair Consult
Thank you for taking the time to leave us a review it is very much appreciated, we try to ensure every order or consult with us is personalised and tailored to each customer.
very good fast delivery.
21 September 2022
Reply from The Hair Consult
Thank you Karen for the lovely review!
Great service
Been trying to get this shampoo since Aveda have discounted it.
Top marks to this company for still supplying it.
Delivered very quickly and I’m a happy bunny.
14 July 2022
Reply from The Hair Consult
Thank you for taking the time to leave us the review. We try to ensure we fulfil every order, even when products are discontinued we try to source them for you or offer a great alternative.
We love hearing about what you enjoyed about our service and hope we can continue to supply your Aveda Shampoo.
Reply from The Hair Consult
Thank you Christine for the lovely review! Happy Tonging.
Reply from The Hair Consult
Thank you Anne, our products are curated by hair professionals to ensure they work and give you the results you need. We love that you enjoyed the packaging, we want every order sent out to feel like a gift to the recipient.
Reply from The Hair Consult
Thank you for the positive review Paula.
great service
19 April 2022
Reply from The Hair Consult
Thank you for the review, especially that you loved our service!
Reply from The Hair Consult
Thank you for the review Sharon, every order comes with a small extra gift which is personal to that customer , this helps them try new products we think they would like.
The packing is SO beautiful and this…
The packing is SO beautiful and this was the perfect gift to myself.
My hair is pretty straight and flat and I struggle to get any shape in it. I booked the co-shopping experience and it was brilliant (I had no idea what to expect but it was amazing!). I’ve always stuck to one product brand in the past but have now come away with some products I never even knew existed. I didn’t know Shu Uemura did haircare but the shampoo and conditioner smell incredible and look so pretty in my bathroom.
Big thank you also for the suggestion of the Oribe Maximista!!! Wowzers!!
I’m not normally one to leave reviews but these guys seriously know their stuff!
Thank you!!!
26 February 2022
Unprompted review
Reply from The Hair Consult
Hi Natalie, thank you for your review and kind words, we are always grateful for all feedback. We Love that you love our packaging and that you were able to live shop with one of our professionals to get the dream hair you want.
Absolutely amazing service with…
Absolutely amazing service with brilliant products that have made a real difference to my hair!
Thank you Hair Consult and I will be back!
25 February 2022
Unprompted review
Reply from The Hair Consult
Hi Sophie thank you for the review and we are thrilled you love your products and hair.
What a great website
What a great website. Very professional and informative. I had an online consultaion and came way with a well priced bespoke package of amazing products for my hair. Love their personalized note and free samples tailored towards my hair, Very Happy
25 February 2022
Unprompted review
Reply from The Hair Consult
Hi Lucy, thank you for your lovely review, its so appreciated. As a start up all feedback is always appreciated. We always include free samples with orders, these are personally selected on your order type so they are applicable to your hair and help you experience products you may not have tried before.
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