My elderly mother uses The heating Plan and when her boiler stopped working in January we were concerned for her health and welfare. We called The heating plan straight away. Martin who answered the c... See more
Company replied
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See what reviewers are saying
Top company, if you are in need of a new boiler don't go anywhere else.These guys have kept up the expectations,quick efficient service with polite & courteous staff & installer.Excellent customer se... See more
Company replied
Brilliant service from Perry Lovely cheery man so nice and happy! Really informative and kind with efficient service was able to break things down for me and was honest with boiler issues so I did... See more
Company replied
48 hrs trying to get answer from the out of hour number that they transfer you to , no answer and unable to leave any messages, due to offices being closed for the xmas period !
Company details
Written by the company
We strive to be the most reliable, efficient, and trusted domestic heating service provider in the market. Putting our customers first, you can be sure to receive the highest level of customer service, ensuring your homes are kept warm at all times.
Contact info
3rd Floor, 45 Albemarle Street, W1S 4JL, London, United Kingdom
- 03333208833
- info@theheatingplan.co.uk
- theheatingplan.co.uk
Cant fault this company
Cant fault this company. Asked me to look at a boiler repair. Within 5 mins of sending invoice it landing in the account. Would highly recommend doing business with Steve and his team. 👍
14 September 2020
Unprompted review
Reply from The Heating Plan
Hi Daniel,
Thank you for your 5 star review. We appreciate your work and I will make Steven aware of your kind comments.
Andy
Customer Services
I have done boiler service for The…
I have done boiler service for The Heating Plan Ltd. Got paid Within 30 minutes after completed job thank you.
I happy to do more work
8 September 2020
Unprompted review
Reply from The Heating Plan
Hi Mr Kandola,
Thank you for your 5 star review. It is always great to hear of positive experiences with our engineers, and we look forward to working with you in the future.
Andy
Customer Services
Reply from The Heating Plan
Hi Mr Reynolds,
Thank you for your 5 star review. At The Heating Plan we aim to deliver the best possible service to ensure customer satisfaction.
Andy
Customer Services
Great point of contact
Great point of contact, payment received within 10 minutes of sending invoice for work in. Would definitely work with again.
3 September 2020
Unprompted review
Reply from The Heating Plan
Hi Chris,
Thank you for your 5 star review. I am happy to hear you had a pleasant experience with the team, and we look forward to working with you in the future.
Andy
Customer Services
Polite and professional company
Polite and professional company. Payment received the same day for works comp,eted. Happy to work with again in the future.
2 September 2020
Unprompted review
Reply from The Heating Plan
Hi Richard,
Thank you for your 5 star review. It is always great to see positive engagements with reputable engineers, and we look forward to working with you again.
Andy
Customer Services
Great company to work for
Great company to work for, full payment same day, friendly and helpful staff. Would definitely recommend and would carry out work in the future no problem.
28 August 2020
Unprompted review
Reply from The Heating Plan
Hi Simon,
Thank you for your 5 star review. We appreciate your kind comments, and we look forward to working with you in the future.
Andy
Customer Services
Great communication very friendly team
28 August 2020
Unprompted review
Reply from The Heating Plan
Hi Christopher,
Thank you for your 5 star review. At The Heating Plan customer service is our priority, and I am happy to hear of your positive experience.
Andy
Customer Services
Really efficient
Great company to work with organise professional and friendly and would definitely recommend them
28 August 2020
Unprompted review
Reply from The Heating Plan
Hi Lee,
Thank you for your 5 star review. It is always great to hear of positive experiences with the team.
Andy
Customer Services
Steven Colman was very professional in…
Steven Colman was very professional in his delivery of the job required, he liaised and guided me through the job in question for a speedy and satisfactory out come for the elderly customer who was having trouble with her hot water.
I would highly recommend The Heating Plan.
25 August 2020
Unprompted review
Reply from The Heating Plan
Hi Dave,
Thank you for your 5 star review. At The Heating Plan we aim to assist engineers as much as we can to ensure works are carried out to the highest standard, ensuring the customer is left with working hot water and heating.
Andy
Customer Services
Fantastic company to do work for
Fantastic company to do work for! From the initial contact to completion of job it all went very easy. Payment was made very promptly. Highly satisfied and hope to work with you in the future.
21 August 2020
Unprompted review
Reply from The Heating Plan
Hi,
Thank you for your 5 star review. I am pleased to hear of your positive experience with the team, and we look forward to working with you in the future.
Andy
Customer Services
Reply from The Heating Plan
Hi Janek,
Thank you for your 5 star review. We aim to be as punctual as possible, ensuring we are on time and carry out work to a high standard.
Andy
Customer Services
Excellent Service
Excellent Service. Always answer the phone quickly, unlike some companies I could mention.
Friendly helpful staff. I pleasure to work with
7 August 2020
Unprompted review
Reply from The Heating Plan
Hi George,
Thank you for your 5 star review. I am pleased to hear you had a positive experience with the team.
Andy
Customer Services
Burnr Ltd
We carried out a boiler service in Doncaster on behalf of 'The Heating Plan', it was a pleasant and easy transaction. We hope to do more in the future.
4 August 2020
Unprompted review
Reply from The Heating Plan
Hi,
Thank you for your 5 star review. It is always great to see positive experiences with our engineers, and we look forward to working with you in the future.
Andy
Customer Services
Very professional and Reliable
3 August 2020
Unprompted review
Reply from The Heating Plan
Hi Jimmy,
Thank you for your 5 star review. We aim to deliver a professional and reliable service at all times.
Andy
Customer Services
Reply from The Heating Plan
Hi Tony,
Thank you for your 5 star review. I appreciate your kind words and we look forward to working with you in the future.
Andy
Customer Services
Excellent service and cery prompt…
Excellent service and very prompt payment, would gladly carry out work for this company again.
23 July 2020
Unprompted review
Reply from The Heating Plan
Hi Mark,
Thank you for your 5 star review. I am happy to hear the service went well, and we look forward to working with you in the future.
Andy
Customer Services
The Heating Plan have been easy to deal…
The Heating Plan have been easy to deal with and have remained professional and accommodating at all times. Impressed with quick turn around of payments.
Will happy to do business again.
20 July 2020
Unprompted review
Reply from The Heating Plan
Hi Sandeep,
Thank you for your 5 star review. It is always great to hear of the positive experiences with our engineers, and we look forward to working with you in the future.
Andy
Customer Services
Did what they said they would do
Did what they said they would do. Very impressed with how they conduct themselves.
17 July 2020
Unprompted review
Reply from The Heating Plan
Hi Michael,
Thank you for your 5 star review. At The Heating Plan we strive to provide the highest level of service to our customers.
Andy
Customer Services
From start to finish The Heating Plan…
From start to finish The Heating Plan are really great to deal with, good communication and friendly staff. Would definitely recommend.
16 July 2020
Unprompted review
Reply from The Heating Plan
Hi Jason,
Thank you for your 5 star review. I am happy to hear of your positive experience with the team.
Andy
Customer Services
very good company to deal with and fast…
very good company to deal with and fast payment for work carried out
10 July 2020
Unprompted review
Reply from The Heating Plan
Hi John,
Thank you for your 5 star review. It is always great to hear of the positive feedback from our engineers.
Andy
Customer Services
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