What’s not to like, very quick despatch, excellent price and customer service. We had a very small issue with a missing bracket but it was soon resolved, nothing was too much trouble. Thanks Lillypad,... See more
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Review summary
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Reviews shaping this summary
Simply amazing! Martha kept me in the loop with delivery of a special item, which I really appreciated and it arrived 3 days earlier than first thought!! Martha, you have such beautiful, unique item... See more
Fabulous shop with lots of unique gifts. Super speedy delivery, however there was an issue with the courier but the seller rectified and replaced immediately. Highly recommended and already have my... See more
Great service dispatched promptly and received within a couple of days. I ordered blue marble coasters they were beautiful lovely colours exactly as described and on the photos. Delighted with my new... See more
Company details
- #161 of 371 best companies in Gift shop
Written by the company
The Lilly Pad is a small, independent, family-run home décor and giftware shop with a big personality. We believe every space tells a story, and we’re here to help you fill yours with warmth and charm. Our online store is the perfect place to discover unique décor pieces and home accessories that bring character and joy to your space. Fun, quirky, and full of heart, The Lilly Pad is all about adding personality to everyday items and a little spice to your home. Our customers can always count on us to deliver something unexpected, delightful, and beautifully crafted. Explore our collection today and see what makes The Lilly Pad so special!
Contact info
79 Meneage Street, TR13 8RB, Helston, United Kingdom
- 01326354905
- thelillypadredruth@gmail.com
- thelillypadshop.co.uk
4.8
Excellent
162 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Marta was fantastic at The Lilly Pad…
Marta was fantastic at The Lilly Pad professional and a really nice person.
I bought a large garden giraffe, it's a quality peice.
As I had to have a courier she rang me, sorted the courier and even paid half towards the cost, I'll definitely do business with the Lilly Pad again
3 April 2025
Ordered some pineapple ornaments
Ordered some pineapple ornaments, absolutely amazing, and brilliant delivery as well , also the lily pad shop has really lovely owners really pleased ❤️xxxx
10 April 2025
Really sweet piece love it!
Had looked at the elephant wall sconce several times and then decided to go for it and was not disappointed! The colours are beautiful, haven't decided to put greenery in or leave plain will decide when I put it up.Packaged really well and quick delivery. Thankyou The Lilly Pad.
23 March 2025
Lovely good quality products swift…
Lovely good quality products swift delivery what’s not to like ❤️
22 March 2025
Lovely items
Lovely cute items went looking for my sister but ended up buying for myself. Will definetely buy from them again. And the service was amazing and quick.
22 March 2025
Great Quality, Value and Communication!
I have made my second purchase with The Lily Pad. Great quality and great value products. Communication was excellent and delivery was swift. Highly recommend this store!
13 March 2025
Beautiful product
Beautiful product, delivered without fuss and good pricing. We’ll done Lilly pad.
8 March 2025
Ordered and was delighted with the…
Ordered and was delighted with the product, packaging had extra little touches, no concerns at all it order items in the future
9 March 2025
Strong recommend, absolutely perfect!
I bought a sofa from The Lilly Pad. It’s in perfect condition as advertised. They delivered for free on time which was great. Seller was extremely helpful and friendly. I’ll definitely be shopping here again. Strongly recommend!
6 March 2025
Wonderfully unique product, thank you!
Really interesting array of products and thoughtfully packaged
4 March 2025
Beautiful, unique things!
I was looking for one of those random items that can’t be found anywhere. But the Lilly Pad had one. Reasonably priced, quick delivery and I’m made up with my item.
23 February 2025
What a gem of a place ❤️
Wow, what a shop 🙏🏻 I am so glad I stumbled across this stunning shop… amazing items, I love everything in there, such a shame I live so far away… the lady I spoke to was very helpful, super fast delivery, il be back for more! Thank you
25 February 2025
BEWARE not good paid for a item that…
BEWARE not good paid for a item that never got delivered she send me did tuition of lady with blonde hair in green office
Dangerous she went onto our Facebook and watched video of our office to pretend she sent it sad never got sent!!!
SCAM be careful please
4 March 2025
Unprompted review
Reply from The Lilly Pad
Good Afternoon Your order placed via my Ebay shop on 13th of Nov 2025 was posted on the 14th using Evri and tracking number was provided.It was delivered to Your company address on the 20th of Nov at 15:26pm and Evri has uploaded picture as a proof of delivery showing the parcel on a green velvet desk with crystal studs and an Apple computer on it. You have left a positive feedback on ebay a few days after saying the item was as expected.Then TWO months later I receive this message from you "Hi I wonder if you can help me! I am a very honest person I own a furniture store. I’ve just decorated my office in BLACKPINK and I really wanted the candle Lara I ordered from it from you. I’ve been to Buy the whole of Christmas. I just returned. I asked my staff where it’s too, and they told me they haven’t seen it. It hasn’t been delivered to me. Is there any way to talk? Please? If you could kindly let me know what’s happened with it? I’ll be so kind as to believe me and send me one because I really really wanted it." At this point I have checked the tracking and showed you the proof of delivery photo and asked if it was your desk You said No it wasnt then a week later I received another message this time on my Facebook page saying
"BEWARE not good paid for a item that…
BEWARE not good paid for a item that never got delivered she send me did tuition of lady with blonde hair in green office
Dangerous she went onto our Facebook and watched video of our office to pretend she sent it sad never got sent!!!
SCAM be careful please
I will spend all day making things difficult for you
You should be covered with insurance on items are missing him not lying going through peoples Facebook and pretend that they were delivered and describe the person"
So now you are saying it is your desk and i have seen it on your Facebook page ?? And then what asked Evri to upload it as a proof of delivery. You make absolutely no sense at all. I am not a scammer I been in the business 11 years with a great reputation.
Ordered online for the first time and…
Ordered online for the first time and my purchase was delivered within 4 days ..very efficient service.
10 February 2025
Happy Customer
Your order arrived promptly and was well wrapped.
Inside the parcel was a Thank You card for the order!
29 January 2025
Great products good quality delivery…
Great products good quality delivery very quick well packaged
22 January 2025
Reply from The Lilly Pad
Thank You so much Your feedback really means a lot to me I am glad you are happy with your product and the service that you received
Marta xx
Lush little parrot jug
Lush little parrot jug. Very cheery and cute.
Love Lilypad. Not my first purchase and won’t be my last.
Promoted shipping using recycled packaging!!
21 January 2025
Reply from The Lilly Pad
Hello Ane! Thank you for your feedback I am happy that you like your jug.And yes to keep the costs down and to care for our planet all of my packaging is recycled.I have teamed up with my local Tesco and get boxes from them
Marta x
Reply from The Lilly Pad
Thank You Louise :)
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