The Perfume Shop - Aberdeen 62 Reviews 

531
TrustScore 5 out of 5

4.8

Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Can I please leave a review about this shop and also the companys employee called Penny in the Bon Accord centre in Aberdeen. Everytime I have visited this premises, Penny has always made me feel made... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful experience at The Perfume Shop in the Bon Accord Centre in Aberdeen. Penny served us and she was an absolute delight, she was so kind, helpful, and incredibly knowledgeable about th... See more

Company replied

Rated 5 out of 5 stars

To be honest “Jasmine” she served us was amazing outstanding experience we ever had, she was so polite, we didn’t hesitate to ask her for any help. We are really appreciate her

Company replied

Rated 5 out of 5 stars

Cara and Penny made me and my wife so welcome, explained the offers available and let us test all the scents we were thinking of buying. Absolutely first class customer service that resulted in us bot... See more

Company replied


Company details

  1. #34 of 114 best companies in Perfume store
  2. #68 of 220 best companies in Beauty product supplier
  3. #22 of 83 best companies in Cosmetics and Perfumes Supplier
  4. #44 of 131 best companies in Cosmetics shop
  5. #25 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 107 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

531 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(531)

35,511 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived Ahead of Schedule

I ordered the YSL Opium Perfume for my wife as a Christmas present, not expecting it to arrive before the event. To my surprise, the Opium perfume arrived ahead of schedule. I was a very happy camper!

23 December 2025
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your feedback. It's great to hear of your 5* experience, have a lovely New Year.

The Perfume Shop

Rated 5 out of 5 stars

The staff that attended to me today was very warm, patient and helpful

The staff that attended to me today was phenomenal. Cara was warm, patient, polite and very helpful as I made my choices of perfume after testing some and had my sense of smell confused

29 December 2025
Unprompted review
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Rated 5 out of 5 stars

I visited the perfume shop in Aberdeen…

I visited the perfume shop in Aberdeen where I was served by Cara she has served me before and was very helpful on both occasions in helping source out a specific perfume made the experience very easy for a man who doesn’t like to shop she’s fantastic at her job great customer service so well done Cara

13 December 2025
Unprompted review
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Rated 5 out of 5 stars

Oud is good

Very well and helpful

15 December 2025
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Rated 5 out of 5 stars

The wife loved it,thanks

13 December 2025
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Rated 5 out of 5 stars

Outstaning and timely delivery!

The ordered purfume arrived in a speedy and timely manner! Outstanding!

13 December 2025
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Rated 5 out of 5 stars

If you are looking to get yourself or your loved ones a nice perfume, Penny is your person!!

I have been buying from this shop for years and every time I return I always hope Penny is in to help me pick the best perfume. She knows exactly what my taste is and never disappoints with her picks! I always recommend her to my friends or family when they look for some help with picking up a perfume for their loved ones or for themselves. Penny always provides an exceptional service, wraps my gifts beautifully with a personalised ribbon at some amazing prices, always makes it special. Can’t thank her enough for being such an amazing human she is!!

17 December 2025
Unprompted review
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your lovely feedback & for choosing us to shop with us.

The Perfume Shop

Rated 5 out of 5 stars

Perfume smells lush

Perfume smells lush

17 December 2025
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your lovely feedback & for choosing us to shop with us.

The Perfume Shop

Rated 5 out of 5 stars

Served by Penny

Served by Penny. Great knowledge lovely lady great service.

12 December 2025
Unprompted review
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your lovely feedback & for choosing us to shop with us.

The Perfume Shop

Rated 5 out of 5 stars

Fast easy delivery

Fast easy delivery. Good value for money.

15 December 2025
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your feedback. It's great to know of your 5* experience.

The Perfume Shop.

Rated 5 out of 5 stars

Nice

I like to see you thank you
Nice

15 December 2025
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your feedback. It's great to know of your 5* experience.

The Perfume Shop.

Rated 5 out of 5 stars

Living in Australia

Living in Australia. Rely on the perfume shop for a Christmas gifts for our loved ones in Scotland . Great service.

7 December 2025
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Rated 5 out of 5 stars

No Patience to assist with a smile

The young ladies in the shop are not patient enough to please and help customers.l really miss the mature ladies who use to work there before. They would have time to help and suggestions even in rewards or gifts after bulk orders.l regret the purchase l made if it was those ladies or at union square shop they would have made my purchase worth it

7 December 2025
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Rated 1 out of 5 stars

Ordered twice and didn’t recieve my…

Ordered twice and didn’t recieve my order and still haven’t got my refund 2 weeks ago

2 December 2025
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

I am so sorry to hear about your recent experience. If you haven't already, please pop in touch via email at reviews@theperfumeshop.com so we can investigate and resolve for you. I am really sorry for any inconvenience caused during this time.

The Perfume Shop

Rated 3 out of 5 stars
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

We appreciate your feedback and are glad you find it nice, despite it being smaller than expected.

The Perfume Shop

Rated 5 out of 5 stars

very nice producrs

very nice producrs, bought for a present, was surprises of the quality

13 December 2025
Unprompted review
The Perfume Shop - Aberdeen 62 logo

Reply from The Perfume Shop - Aberdeen 62

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look