Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again Perf... See more
Company replied
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again Perf... See more
Company replied
Elizabeth from Bluewater store, was very helpful, lots of information on all the different aftershaves and what scents are in them. Very helpful for my son who has just started to wear aftershaves. Ma... See more
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Myself and my 7 years old son visited the Perfume Shop Bluewater to collect an order. It was so lovely with the exceptional customer service that we received by Mia. She's very professional and cool,... See more
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Kelly at the Bluewater store very kindly helped us select out our his and hers fragrance's for our wedding day. Great advice given and we received their wedding bundle bag with a personalised ribbon w... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, United Kingdom
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Reply from The Perfume Shop - Bluewater 59
Sophie was absolutely wonderful, spent lots of time with me & made me feel like a valued customer, thank you Sophie!

Reply from The Perfume Shop - Bluewater 59
I was served today by a young man, Arman, who has apparently only recently started work in the Bluewater branch of the Perfume Shop. Arman was very helpful and has a really charming manner. I think he will prove to be a real asset to the company.

Reply from The Perfume Shop - Bluewater 59
Gracie was amazing! Great knowledge and very friendly

Reply from The Perfume Shop - Bluewater 59
Exceptional service. Barbara helped pick out the right perfume for my partner.

Reply from The Perfume Shop - Bluewater 59
Staff extremely helpful. The perfume wasn't in stock.They ordered on the spot,it was delivered to my house the next day.I always get great service there

Reply from The Perfume Shop - Bluewater 59
Visited the Bluewater store today with my elderly mother who purchased two Mugler refills.
We were served by Barbara who was a delight &super helpful. Organised a 25% discount for us by signing me up for a reward card & offered to get mum a chair while we were waiting. What a breath of fresh air!

Reply from The Perfume Shop - Bluewater 59

Reply from The Perfume Shop - Bluewater 59
Really could service. Barbara new all the products and was very kind and helpful

Reply from The Perfume Shop - Bluewater 59
Big shout out to Naheed at the perfume shop. She served me today with a big smile and introduced me to the some amazing fragrances as I was struggling to find a perfect gift for my dear friend and Naheed (the lovely lady )helped me to choose the best gift. Much appreciated. Will be visiting again soon!!Thank you Naheed x

Reply from The Perfume Shop - Bluewater 59
Very friendly staff member helped my mum and dad with choosing the right scent for them.
Barbara was so lovely and patient, she advised us of all special offers.
Id defiantely come back and get Barbara's help again

Reply from The Perfume Shop - Bluewater 59
Went into the store looking for a specific brand, was approached by Barbara one of the nicest assistants l have come across, she not only found the item l was looking for but she had it gift wrapped in the nicest possible way.

Reply from The Perfume Shop - Bluewater 59
Princess was absolutely fantastic- helped me understand the different fragrance’s under the ISL brand and guided me on aromas. Warm and friendly and extremely helpful- fantastic sales woman

Reply from The Perfume Shop - Bluewater 59
Elizabeth was so lovely and was so nice helpful

Reply from The Perfume Shop - Bluewater 59
Elizabeth was fantastic… great advice and helped myself and son. 5 ⭐

Reply from The Perfume Shop - Bluewater 59
I’ve always gone elsewhere for my perfume but I wondered in and was served by Barbara who was so helpful and her customer service, care and attention was just outstanding. Nothing was ever too much and she did everything to help me and my mum find the perfect fragrance, whilst we didn’t purchase anything as we found the item cheaper elsewhere, she was absolutely brilliant and will be sure to pop in again.

Reply from The Perfume Shop - Bluewater 59
Excellent customer service by Barbara. Fantastic collection and value for money

Reply from The Perfume Shop - Bluewater 59
Barbara was fantastic again! Highly recommended! Friendly staff, Barbara was brilliant!

Reply from The Perfume Shop - Bluewater 59
Barbara at the Bluewater shop is very sweet and helpful. Found myself wanting to buy more 😍. Keep on shining, Barbara

Reply from The Perfume Shop - Bluewater 59
Elizabeth was amazing today at the Bluewater shop. She gave great advice, was very patient and helpful. Lovely personality and helped us get all that we need. X

Reply from The Perfume Shop - Bluewater 59
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