The Perfume Shop - Bluewater 59 Reviews 

277
TrustScore 5 out of 5

5.0

UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB


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Rated 4 out of 5 stars

Omario was fantastic! He was very friendly, helpful and patient throughout our shopping experience at Bluewater Shopping Centre. He made everything easy and was always happy to assist. Great customer... See more

Company replied

Rated 5 out of 5 stars

“I visited The Perfume Shop at Bluewater and had such a great experience. The customer service was excellent—Barbara who helped me, was really nice, friendly, and knowledgeable. She took her time, g... See more

Company replied

Rated 5 out of 5 stars

Laura was amazing very experienced. I came in for a perfume for my sister and I asked for vanilla she showed me a few options I ended up buying the gift set and added wrapping as I fell into her upse... See more

Company replied

Rated 5 out of 5 stars

I was looking for a birthday gift for my friend, struggling to decide which perfume to go with Siobhan helped me narrow down my options and ever got the perfect gift. She also done a lovely customised... See more

Company replied


Company details

  1. #34 of 114 best companies in Perfume store
  2. #69 of 220 best companies in Beauty product supplier
  3. #22 of 83 best companies in Cosmetics and Perfumes Supplier
  4. #44 of 131 best companies in Cosmetics shop
  5. #25 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 107 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

277 reviews

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5.0

All reviews

(277)

35,423 reviews in the last 12 months

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Rated 5 out of 5 stars

Princess was absolutely fantastic-…

Princess was absolutely fantastic- helped me understand the different fragrance’s under the ISL brand and guided me on aromas. Warm and friendly and extremely helpful- fantastic sales woman

1 November 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Elizabeth was so lovely and was so nice…

Elizabeth was so lovely and was so nice helpful

31 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Elizabeth was fantastic… great advice…

Elizabeth was fantastic… great advice and helped myself and son. 5 ⭐

31 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Outstanding service

I’ve always gone elsewhere for my perfume but I wondered in and was served by Barbara who was so helpful and her customer service, care and attention was just outstanding. Nothing was ever too much and she did everything to help me and my mum find the perfect fragrance, whilst we didn’t purchase anything as we found the item cheaper elsewhere, she was absolutely brilliant and will be sure to pop in again.

25 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Excellent customer service by Barbara

Excellent customer service by Barbara. Fantastic collection and value for money

25 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Barbara was fantastic again

Barbara was fantastic again! Highly recommended! Friendly staff, Barbara was brilliant!

25 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Lovely Experience at Bluewater

Barbara at the Bluewater shop is very sweet and helpful. Found myself wanting to buy more 😍. Keep on shining, Barbara

24 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Elizabeth was amazing today at the…

Elizabeth was amazing today at the Bluewater shop. She gave great advice, was very patient and helpful. Lovely personality and helped us get all that we need. X

24 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Barbara was so helpful went above and…

Barbara was so helpful went above and beyond such a lovely lady a credit to your store

22 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Tomi at the Bluewater store was very…

Tomi at the Bluewater store was very helpful. She guided me through the choice of picking three bottles instead of none. I only wanted to have a look but the way she handled the sale was exceptional.

15 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Barbara was very helpful today when we…

Barbara was very helpful today when we needed to buy a few different aftershaves for our sons birthday , very personable and would highly recommend this store and this lady , we’ve offered birthday wrapping , which does safe us a job , very satisfied customers

15 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

I was served by an amazing girl called…

I was served by an amazing girl called Barbara at your bluewater branch. Very helpful and conscientious. I was so impressed I thought I had just come out of Harrods. Exquisite!

13 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Hameedah was so helpful and so much …

Hameedah was so helpful and so much knowledge

12 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Rated 5 out of 5 stars

Wonderful experience

Omario was a wonderful he assisted me whilst I had no experience in the fragrance area of shopping wonder atmosphere will come again

11 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Rated 5 out of 5 stars

Teejay was so kind and attentive

Teejay was so kind and attentive . I only spent £8.99 on a perfume and he did everything , wrapped it beautifully , put a bow on it , in a bag with red tissue in top. Helped me choose it . Fantastic customer service .

10 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Rated 5 out of 5 stars

Great experience!

Great experience. Great range of perfumes. Clean and tidy store. Well organised. Staff are extremely helpful and kind. Siena was especially great. She was patient and helped to find the right perfume for me.

3 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thanks for your feedback! It's great to hear you have had a 5* experience.

Have a lovely weekend!
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Excellent customer service

I just went into the Bluewater store was served by Barbara. She was very very helpful and honest and guided me on my purchase. I’m very grateful thank you.

3 October 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thanks for a lovely review and thank you for shopping with us!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Great service from Barbara Bluewater

Barbara in the bluewater branch was very helpful, quick and efficient service, and also very friendly. Thank you for your help Barbara. Very happy with the service I had received by her.

26 September 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

I am so happy to hear you have had a positive experience and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Superb service by Elizabeth

Superb service by Elizabeth, who went to great lengths to ensure we had all the information we needed to make a decision. Couldn't ask for better. Thank you!

25 September 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

I was served by Barbara

I was served by Barbara, she was wonderful, very helpful and great customer service, she really helped me make sure I got the right gift for my partner. Thank you so much!

18 September 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thanks for your lovely words and for choosing us to shop with. We appreciate you.

The Perfume Shop.

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