Laura was amazing very experienced. I came in for a perfume for my sister and I asked for vanilla she showed me a few options I ended up buying the gift set and added wrapping as I fell into her upse... See more
Location
Switch locationUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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See what reviewers are saying
I was looking for a birthday gift for my friend, struggling to decide which perfume to go with Siobhan helped me narrow down my options and ever got the perfect gift. She also done a lovely customised... See more
Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again Perf... See more
Company replied
all the staff were amazing, they new what they were talking about, they were helpful. We were served by a wonderful black lady (sorry didnt get her name) they continued to walk around blue water befor... See more
Company replied
Company details
- #35 of 114 best companies in Perfume store
- #69 of 220 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #44 of 131 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #27 of 107 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, United Kingdom
5.0
Excellent
274 reviews
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Very nice and friendly
Barbara was very nice and friendly. Was very helpful and professional
6 September 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Good service
Good service . Barbara recommended well and helped my friend
6 September 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Great customer service
Great customer service! Princess was patient, knowledgeable, and made my shopping experience smooth and enjoyable
5 September 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
The worker Barbara at the bluewater…
The worker Barbara at the bluewater branch was sooooo helpful like she was actually the best! Truly helped my mom and I get something lovely for her managers.
5 September 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Great service from Barbara!
4 September 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Kelly at the Bluewater store
Kelly at the Bluewater store was so charming and interested and went to a great deal of effort to find a perfume with similar notes to one that has been discontinued in the UK. I am so grateful to her and she was also very kind to my 8yr old granddaughter.
2 September 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
We're so happy to hear that you had such a positive experience. It's wonderful that our team member was so helpful in finding a suitable replacement and kind to your granddaughter. We appreciate you taking the time to share your feedback!
Jasmyn
The Perfume Shop
Amazing service a Bluewater!
My boyfriend went in looking for and me and him have very different preferences. Omario was serving us and helped us find a fragrance we both liked. He was so helpful that I ended up looking for myself. I told Omario what I like and what I’ve tried and he showed me some amazing recommendations. Went over and above to help us. Couldn’t ask for better help!
30 August 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thanks for your review. We appreciate that you took the time to share your experience. We are so glad to hear that you found a fragrance you both liked and that our team member was able to assist you so well.
Kind regards,
Jasmyn
The Perfume Shop
Omario’s excellent customer service
I had a truly exceptional experience at the Bluewater store today, thanks to Omario. From the moment we walked in, he greeted us warmly and guided us through the entire fragrance selection process with professionalism and genuine enthusiasm. What impressed me most was that Omario is new to the role yet his confidence, product knowledge, and customer-first attitude made it feel like he’d been doing this for years.
He took the time to understand our preferences and introduced us to a range of new fragrances we hadn’t considered before. His recommendations were thoughtful and tailored, and he made the whole experience feel personal and enjoyable. Thank you very much for your help Omario !
30 August 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thanks for your review. We're happy to hear that you had an exceptional experience at the Bluewater store. We appreciate you choosing us and we are grateful for your positive feedback regarding the service you received.
Kind regards,
Jasmyn
The Perfume Shop
Excellent service!
The service was excellent in the perfume shop today! Michelle and Gina were really helpful with giving me different options and helping me find the fragrance I was after! I will definitely be returning!
26 August 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
We appreciate your review and are so glad to hear about the great assistance you received in finding your fragrance. Thank you for shopping with us, and we look forward to your return.
Kind regards,
Jasmyn
The Perfume Shop
We visited the Bluewater store today…
We visited the Bluewater store today and were overwhelmed by the young lady who served us. She was very helpful and pleasant and made our shopping trip an absolute pleasure. It’s a pity more sales staff are not like her. I was so impressed, that I asked her her name, which is Tumi, so that I could write a review concerning our experience.
26 August 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
We're happy to hear that your visit to the Bluewater store was such a pleasure. It's great to know that a staff member made your shopping trip so enjoyable. We appreciate you taking the time to share your positive experience.
Kind regards,
Jasmyn
The Perfume Shop
Barbara was very helpful
Barbara was very helpful, went above and beyond, wrapped my gift (40th anniversary present) way beyond what I had expected
23 August 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Manisha @ Blue Water was very helpful…
Manisha @ Blue Water was very helpful and patient whilst we tested loads of fragrances.
22 August 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Perfect engagement very help full from…
Perfect engagement very help full from Barbara in bluewater
16 August 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Oh my goodness such lovely staff at…
Oh my goodness such lovely staff at Bluewater shopping centre, welcomed as soon as I entered, the girl who served me who’s name I cannot remember, apologies, was so helpful and patient with me, kept me right and recommended a good selection, I did buy a bottle of Boss, it is my favourite, I also met the GM who again was so friendly and welcoming.
12 August 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Great customer service.
Barbara was a great help choosing the right perfume for my wife’s birthday. The wrapping was beautiful too. Thanks a million.
13 August 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Elizabeth was amazing
Elizabeth was amazing at Bluewater store - so lovely, very knowledgeable and helpful and sweet with my boys. Thank you so much - now my go to store for fragrance :)
12 August 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
We was at bluewater today and Elizabeth…
We was at bluewater today and Elizabeth helped us out to find a perfect perfume and I am really happy with her service that she provided today
12 August 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Elizabeth at blue water was very…
Elizabeth at blue water was very helpful. Great services.
8 August 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
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