Dianne was very friendly, charming, funny, knowledgeable, patient and professional. She helped me make the right choice of fragrance for my step-father's 60th birthday. The Sauvage Extrait was... See more
Company replied
Location
Switch locationUnit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
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We had the best service from Diane and Linda at the Buchanan Galleries shop. They were extremely helpful and clearly knew their stuff! Great place to shop and we will definitely be back there. I ha... See more
Company replied
The website is so easy to navigate and the prices are reasonable. Delivery was your usual three days as most companies are and scent and deodorant where great value.
Company replied
Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... See more
Company replied
Company details
- Perfume store
- also in
- Beauty product supplier
- Cosmetics and Perfumes Supplier
- Cosmetics shop
- Flavours, fragrances and aroma Supplier
- Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, United Kingdom
4.9
Excellent
160 reviews
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Dianne was very friendly
Dianne was very friendly, charming, funny, knowledgeable, patient and professional.
She helped me make the right choice of fragrance for my step-father's 60th birthday. The Sauvage Extrait was a nice one... Especially with the gift wrap and birthday message on the ribbon!
Absolutely beautiful experience and I'll be back for the Christmas shopping!
Thank you again and I hope you have a lovely weekend when it comes! :D
1 October 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello Liam,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Top place to buy perfume
We had the best service from Diane and Linda at the Buchanan Galleries shop. They were extremely helpful and clearly knew their stuff!
Great place to shop and we will definitely be back there. I have already got a few good ideas for Christmas!!
27 September 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi Phillip,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
The website is so easy to navigate and…
The website is so easy to navigate and the prices are reasonable.
Delivery was your usual three days as most companies are and scent and deodorant where great value.
27 August 2026
Reply from The Perfume Shop - Buchanan 60
Hello Stephen,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
My order arrived very quickly
My order arrived very quickly. Great price and service. Would recommend.
21 August 2026
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from a very…🏆
Excellent service from a very knowledgeable person called Ella. Thank you so much 🙌🏻
30 August 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Loved our perfume shop experience even…
Loved our perfume shop experience even though it was end of day. Diane was fantastic!
29 August 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was fab
Amber was fab, friendly and very helpful and knew all her scents and products very well which was great help and a good experience
19 August 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was served in the buchanan store by a…
Was served in the buchanan store by a lovely lady Diane, good old fashioned customer service, such a lovely lady,
27 July 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
YSL MYSLF
Had birthday money burning a hole in my pocket and was running short of YSL MYSLF, one of my favourite aftershaves. Went to The Perfume Shop as they had a promotion on all fragrances over a certain price for Fathers Day. Even so, had an exceptionally friendly and helpful colleague called Harvey assist me, running through all my options and prices from the MYSLF range and I would happily recommend this store to others.
19 June 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Haizley was friendly and very helpful…
Haizley was friendly and very helpful in picking the right perfume, great customer service…
22 July 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I visited the shop and wanted to buy…
I visited the shop and wanted to buy something in budget. The lady at the store was really kind and helpful. Thank you Ella for your help amd support..
I will visit the store again.
21 July 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Such a plesent experience in store…
Such a present experience in store today. Diane was super attentive and great at her job!
14 July 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great visit - thanks Lin!
Lin was super helpful & great customer service - even threw in a freebie as I spent over a certain amount. Thanks so much!
17 July 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber and the manager Diane gave us…
Amber and the manager Diane gave us excellent service, very friendly and knowledgeable
22 June 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lynn was a good saleswoman
Lynn was a good saleswoman, she was patient and helpful
13 June 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lin is amazing.👏🏽👏🏽👏🏽
Lin is amazing.👏🏽👏🏽👏🏽
She took her time to help me find the perfect fragrance for a special gift.
13 June 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was extremely helpful with making…
Diane was extremely helpful with making up my mind for right one
1 June 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service
Amazing customer service, Ella was very friendly whilst being very patient with us
27 May 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visited the Glasgow Buchanan Galleries - Harvey is amazing.
I visited the Glasgow Buchanan Galleries store again. And was lucky enough to be served by Harvey again. He is just incredible. The perfume I went in for was out of stock, he checked for me and it’s discontinued. He was great searching for other products for me having recommended Coach Dreams previously which I loved (but is now discontinued) he is just brilliant at listening to customers, knows the products and goes the extra mile every time I am in. He is an incredible asset to your organisation, his customer service skills are second to none and brilliant at his job.
21 May 2026
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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