The Perfume Shop - Buchanan 60 Reviews 

153
TrustScore 5 out of 5

4.9

Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had birthday money burning a hole in my pocket and was running short of YSL MYSLF, one of my favourite aftershaves. Went to The Perfume Shop as they had a promotion on all fragrances over a certain pr... See more

Company replied

Rated 5 out of 5 stars

Was served in the buchanan store by a lovely lady Diane, good old fashioned customer service, such a lovely lady,

Company replied

Rated 4 out of 5 stars

Been going to Buchanan Galleries store for few years now. Excellent staff with perfect Knowledgeable advise. Management team especially helpful. Will always get my wife's perfume there.

Company replied

Rated 5 out of 5 stars

Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... See more

Company replied


Company details

  1. #34 of 115 best companies in Perfume store
  2. #65 of 219 best companies in Beauty product supplier
  3. #21 of 85 best companies in Cosmetics and Perfumes Supplier
  4. #40 of 129 best companies in Cosmetics shop
  5. #25 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #28 of 108 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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4.9

All reviews

(153)

34,022 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service

17 January 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Staff at Glasgow Buchanan Galleriee

Staff at Buchanan Galleries Glasgow Branch were great they didn’t have what I wanted in stock so they ordered it for me and it arrived within the week

10 January 2026
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great experience

Diane was very helpful, gave useful information on best sellers and even got me some money off my purchase. 10/10 would recommend!

13 January 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Phenomenal customer service

Without a doubt my visit to the shop today was phenomenal, Diane gave me her full attention and provided a first class service, she pointed me in a direction to find my new fragrance, got me everything I was looking for with the highest standard of customer service and her personality shines. 10 stars

13 January 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Diane was incredibly helpful and very…

Diane was incredibly helpful and very knowledgeable. Excellent customer service

3 January 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Diane was brilliant very helpful…

Diane was brilliant very helpful thankyou Diane for all your help you always go above & beyond hubby is happy he got his aftershave thankyou very much 💖

2 January 2026
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thanks for your feedback. your lovely words mean a lot to us. Thank you.

The Perfume Shop

Rated 5 out of 5 stars

Dior perfume La vie est belle perfume sets

Excellent prices very quick delivery very happy customer I buy all my perfume's there

20 December 2025
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Rated 5 out of 5 stars

The most exceptional service with Diane

Had the most exceptional service here, I was served by Diane, she served with a smile and care

24 December 2025
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Rated 5 out of 5 stars

Fantastic and friendly service from Harley

Fantastic and friendly service from Harley who was so helpful to us.

10 December 2025
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

Harley at Buchanan Gallery is amazing…

Harley at Buchanan Gallery is amazing…
He is so patient and ensures customers leave satisfied. I return because of His amazing service

9 December 2025
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Always top service from Diane and her…

Always top service from Diane and her team in Buchanan galleries I always so helpful and friendly

24 November 2025
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

The young gentleman was very helpful I…

The young gentleman was very helpful I think his name was Carson or similar. I was really stressed and not feeling brilliant . It was a very positive and pleasant shopping experience and good value for money.

14 November 2025
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Rated 5 out of 5 stars

Best service provided by Zahra at…

Best service provided by Zahra at Buchanan Galleries shop , Glasgow.

25 November 2025
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thanks for lovely response and we are happy you had a 5* experience with us.

The Perfume Shop

Rated 5 out of 5 stars

Ella was brilliant from the moment I…

Ella was brilliant from the moment I walked in. She helped guide me to making a choice I felt happy with. Great customer service really appreciate it.

18 November 2025
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thanks for a lovely review, we value your feedback.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

David was very helpful!

David was very helpful! Such a nice person

14 November 2025
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

The service from Bryan was amazing!!!!

The service from Bryan was amazing!!!!

6 November 2025
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thanks for your feedback. It's great to hear of your experience. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

All the lady’s in the shop were very…

All the lady’s in the shop were very helpful amber was the one who took my order has great customer service kindly wrapped my gifts perfectly

1 November 2025
Unprompted review
The Perfume Shop - Buchanan 60 logo

Reply from The Perfume Shop - Buchanan 60

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

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