The Perfume Shop - Cumbernauld 179 Reviews 

185
TrustScore 5 out of 5

4.9

Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB


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Rated 5 out of 5 stars

Stopped by to pick up a gift for a friend’s birthday and Leeanne was super helpful. She took on board my budget and was able to make relevant recommendations, then kept me informed on all offers and... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience with the girls in the Cumbernauld shop Janet and Leeann were very attentive and friendly and they really made my day with the bespoke gift they created for me I was really i... See more

Company replied

Rated 5 out of 5 stars

Was served by val today absolutely superb service actually all the ladies were lovely! Janet and Jackie Lovely ladies

Company replied


Company details

  1. #35 of 116 best companies in Perfume store
  2. #67 of 220 best companies in Beauty product supplier
  3. #21 of 83 best companies in Cosmetics and Perfumes Supplier
  4. #42 of 131 best companies in Cosmetics shop
  5. #25 of 68 best companies in Flavours, fragrances and aroma Supplier
  6. #26 of 106 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

34,532 reviews in the last 12 months

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Rated 5 out of 5 stars

Val was very helpful and very attentive…

Val was very helpful and very attentive sortes us out for the wedding venue we are going to tonight

27 July 2025
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Rated 5 out of 5 stars

Served by James & Janet today such a…

Served by James & Janet today such a lovely pair, very friendly and bubbly.

They had great recommendations walked away with beautiful fragrances.

Loved their chat and banter. Made mine and my husbands day 💕

26 July 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Rated 5 out of 5 stars

Staff where amazing

Staff where amazing. James was absolutely fantastic service and help in choice was fantastic. Janet was absolutely amazing aswell. Came in for 1 bottle off aftershave and walked out with 2. Credit to the company.

26 July 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Rated 5 out of 5 stars

Excellent service

Initially went to browse the sale items in the Cumbernauld store but ended up buying everyone’s Xmas perfumes and aftershaves at a fantastic saving on retail pricing. Janet and Angela were very knowledgable and made the experience worth the visit. Excellent service all around and wouldn’t hesitate using the store again. Both were ultimate professionals.

23 July 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Jackie was amazing

Jackie was amazing. She helped me get the aftershave i wanted and the best deal to get. She was very helpful and her customer service was amazing. Norma was also really helpful and helpful. Both ladies made the experience great

22 July 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

OOR JANET

janet went above and beyond herself. and my experience was made 10 times better. really helpful as i didn’t have a points card and helped my step by step set one up and show me how to put the card onto my phone. nicest saleswoman i’ve ever met

20 July 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Great customer service, Cumbernauld.

Both ladies (Norma and Jeanette)at the Cumbernauld store were very helpful and knowledgeable, Norma served me I ended up with my favourite after shave at nearly half price , a new Ralph Lauren bag for free and bought a small ladies perfume dispenser for my wife plus plenty of testers.I wasn’t even planning on buying aftershave today but now really glad I did.Thank you ladies , fantastic customer service.

15 July 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Rated 5 out of 5 stars

Another 5 star experience served by the…

Another 5 star experience served by the lovely val nothing is too much 🩷🩷🩷🌈go here all the time for the lovely service

9 July 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.

The Perfume Shop Team

Rated 5 out of 5 stars

Val was amazing.

Val was amazing during our shopping visit. Brilliant knowledge and fantastic customer service! Thanks again Val!!

5 July 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Great service

Great service, friendly and helpful

5 July 2025
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your review.

The Perfume Shop

Rated 5 out of 5 stars

Great service from Val today

Great service from Val today, so kind and helpful - thank you !

3 July 2025
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your positive review. We appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Great service at Cumbernauld store

Great service at Cumbernauld store! Val was really helpful. Thank you!

23 June 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thank you for your 5* review. Thank you for your support!

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

5 star

Janet was really helpful to get the best offer on the perfume I wanted. Always great service when I have previously shopped at this store.

19 June 2025
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hi,

It's great to hear of your 5* experience with us. Thank you for your support!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Janet have absolutely phenomenal and…

Janet have absolutely phenomenal and excellent service with customers. Really proud to visit Cumbernauld branch.
Really really happy. 🌺🌺

17 June 2025
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thank you so much for your 5* review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

Val was great

Val was great , great asset to the company really easy to deal with especially when your a man and have no clue about women's perfume

16 June 2025
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thank you so much for your 5* review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

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