Stopped by to pick up a gift for a friend’s birthday and Leeanne was super helpful. She took on board my budget and was able to make relevant recommendations, then kept me informed on all offers and... See more
Company replied
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
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Stopped by to pick up a gift for a friend’s birthday and Leeanne was super helpful. She took on board my budget and was able to make relevant recommendations, then kept me informed on all offers and... See more
Company replied
Wonderful experience with the girls in the Cumbernauld shop Janet and Leeann were very attentive and friendly and they really made my day with the bespoke gift they created for me I was really i... See more
Company replied
Lee Anne was very friendly and kind.
Company replied
Was served by val today absolutely superb service actually all the ladies were lovely! Janet and Jackie Lovely ladies
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, United Kingdom
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The lady was helpful and gave us a discount which was very nice.

Reply from The Perfume Shop - Cumbernauld 179
Staff was very helpful and friendly, love Janet was specially helpful .

Reply from The Perfume Shop - Cumbernauld 179

Reply from The Perfume Shop - Cumbernauld 179
I recently visited the perfume shop in the Antonine centre Cumbernauld and Norma was extremely helpful and went above and beyond to assist. I wanted something new rather than my usual perfume and she was really knowledgeable and patient!! Thanks Norma!!

Reply from The Perfume Shop - Cumbernauld 179
Went to the perfume shop Cumbernauld for a gift for my Grandsons birthday. Was served by Val who was very friendly and helpful. I will definitely go back especially if I needed help and advice.

Reply from The Perfume Shop - Cumbernauld 179

Reply from The Perfume Shop - Cumbernauld 179
Excellent service and advice from Janet who took her time and made sure I got the right product.

Reply from The Perfume Shop - Cumbernauld 179
Great service from Janet who helped my mother pick out the perfect little D and G perfume set for my daughter’s birthday! Thank you

Reply from The Perfume Shop - Cumbernauld 179
I was in the Cumbernauld shop today looking for Chanel. The sales assistant Jackie explained to me that it wasn’t stocked in that store but she explained the benefits of ordering it and getting it delivered, but as I needed it for tonight Jackie was able to assist me with fantastic alternatives. I was pleasantly surprised at how above and beyond she went to help me find an amazing alternative for my occasion. 10/10 service.
Didn't have what I wanted in store , The assistant was lovely very talkative and said she could order what I wanted and it was sent to my address 2 days later That's what I call good customer service.
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