lovely experience, I was served by the very supportive and helpful staff Azar. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us g... See more
Company replied
Location
Switch locationUnit 54, The Shires Shopping Centre, LE1 4FQ LEICESTER, GB
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See what reviewers are saying
My mum and I were served by the very lovely and attentive Mark. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and... See more
Company replied
Mark at the Leicester Highcross store was fantastic. I needed to find a his and hers perfume as a gift and he spent over half an hour helping me find the best perfumes most suited to what I was lookin... See more
Company replied
I went in knowing I wanted to buy something, I just didn't know what. The staff were very helpful in asking me questions and linking scents to my answers. They took time in making sure I was happy wit... See more
Company replied
Company details
- #34 of 114 best companies in Perfume store
- #66 of 218 best companies in Beauty product supplier
- #22 of 82 best companies in Cosmetics and Perfumes Supplier
- #42 of 129 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #28 of 106 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 54, The Shires Shopping Centre, LE1 4FQ, LEICESTER, United Kingdom
4.8
Excellent
149 reviews
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Leicester highcross store - Sumayya
I went to the Leicester highcross store today and was helped by a lady called Sumayya who was very helpful and kind :)
4 August 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Reply from The Perfume Shop - Leicester 42
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Wonderful service
Wonderful service, amazing perfumes. Thanks a lot Alpana.
1 August 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Came into the Leicester shop today to…
Came into the Leicester shop today to purchase a gift, unsure what i wanted but was served by Cara who provided great knowledge of the products.
All round great service
25 July 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Lily was great in assistance and she…
Lily was great in assistance and she helped me select the best product within my budget range . I am extremely impressed by her services and the product as a whole .
25 July 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Jasleen customer service was absolutely…
Jasleen customer service was absolutely great, Suggested best perfumes for us and that made us buy two YSL ones at the end. Thanks for all the good work 👏
21 July 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Highcross Leicester Store
After visiting the Highcross Leicester store on Tuesday I would highly recommend going, Cara served me and she was so polite, helpful and friendly! Not very often do you receive such good customer service but she made my purchase such an easy experience 10/10
15 July 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
A huge thank you to kayleigh in the…
A huge thank you to kayleigh in the highcross Leicester for helping me buy a gift for my son. An asset to the team
18 July 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Great service
Kayleigh served me and she was amazing really helped me find the perfect gift for my daughter.
18 July 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Jasleen
I was served by jasleen on tuesday evening, she was so so professional and kind, very patient as i was indecisive between a couple of different scents and she helped me pick out the best perfume for me, the service from this store was amazing !☺️
15 July 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Alpana was very helpful and friendly
Alpana was very helpful and friendly. Always a brilliant service at this outlet.
Thank you Alpana 🙏🏾😊
16 July 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Great deal and fast delivery 🚚 I will…
Great deal and fast delivery 🚚 I will purchase again. The online service is better than in store. The store were unable to order the perfume online for me. Crazy
3 July 2025
Reply from The Perfume Shop - Leicester 42
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Delivered on time handled with care…
Delivered on time handled with care great value for money true to description
30 June 2025
Reply from The Perfume Shop - Leicester 42
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Staff were very helpful helping me…
Staff were very helpful helping me order for delivery
30 June 2025
Reply from The Perfume Shop - Leicester 42
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
Always my choice when buying perfumes…
Always my choice when buying perfumes and today went to buy gift for my friends and met a lovely sales advisor Lily who was very helpful with selecting the gifts...
4 July 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Served by lily in the perfume shop…
Served by lily in the perfume shop Leicester she was very helpful
3 July 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Leicester
Always spot on and comes on time wouldn't go anywhere else thank you keep up the good work 👍
14 June 2025
Reply from The Perfume Shop - Leicester 42
Thank you so much for your review!
The Perfume Shop.
Wow Claire at Highcross Leicester is fantastic
Wow, Claire in the perfume shop in the Highcross Leicester is so helpful and knowledgeable. She couldn’t do enough to help us and was so kind and patient, we will definitely go back there and ask for Claire.
8 June 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Azhar was very kind
Azhar was very kind, was patient when we didn't know what to choose!
28 May 2025
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Warm and friendly shopping experience
Alpana was a brilliant sales agent— she was patient and took time to show us many different perfumes. We changed our minds a few times but despite this Alpana was warm and friendly. A great shopping experience. Will definitely return.
24 May 2025
Unprompted review
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