Simran is such a brilliant sales person, she’s very delightful and helpful. I would normally shop online but would now always go in store because of her! I hope she gets all the reward and accolades... See more
Company replied
Location
Switch location9 Wesley Mall, The Cleveland Centre, TS1 2NP MIDDLESBOROUGH, GB
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See what reviewers are saying
Stephanie was super nice and extremely helpful when it came to recommending and helping me choose the right scents. She really took the time to help me find what I was looking for. The shop is also re... See more
Company replied
Had a really nice experience at the perfume shop. Simran was very friendly and handled so well. She was helpful, and took the time to recommend the right fragrances without making me feel rushed. Her... See more
Company replied
Simian at The Perfume Shop at Middlesbrough Cleveland Mall was so accommodating and patient. I am really satisfied with what the Valentino women fragance that I bought.
Company replied
Company details
- #34 of 114 best companies in Perfume store
- #67 of 221 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #43 of 132 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #28 of 107 best companies in Hair product shop
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
9 Wesley Mall, The Cleveland Centre, TS1 2NP, MIDDLESBOROUGH, United Kingdom
5.0
Excellent
341 reviews
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Popped in to buy my sister a Birthday…
Popped in to buy my sister a Birthday present and was delighted with the service I received. I spoke to Olivia who helped me pick out a special perfume which I know my sister will love. I will definitely be back again when I need anything aftershave or perfume related. Excellent work Olivia and thank you for all the help.
29 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went to the Cleveland Center to look for a new scent. Olivia could do enough for me. Allowed me to try several different perfumes and gave me suggestions. I eventually found the one and thoroughly
Went to the Cleveland Center to look for a new scent. Olivia could do enough for me. Allowed me to try several different perfumes and gave me suggestions. I eventually found the one and thoroughly enjoyed the experience.
29 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in not knowing what I wanted
Went in not knowing what I wanted. Olivia was very friendly and knowledgeable. She was very patient and we left happy with some great fragrances. Thank you Olivia.
29 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
10/10 experience
I was attended to by Sana. She was extremely helpful and polite.
I got why I came for and received a few gifts also.
Sana definitely deserves a raise.
28 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana was great
Sana was great. Listened to what I wanted and was patient as I chose.
28 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service, Olivia is very welcoming and helped me pick the right perfume.
28 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best customer service from Sana
Really helpful and insightful when it came to scent knowledge! Sana was fab, went out of her way to accommodate us. Polite, friendly and customer service was amazing; not just with us but other customers that were shopping at the same time too.
28 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you for your good customer…
Thank you for your good customer service Olivia
26 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service and help from Olivia. Straight to the point and friendly.
26 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Michael Kors Gorgeous
This is just a luxurious long lasting feminine perfume , love it a good purchase made & a top scent from Michael Kors for 50 ml at the perfume shop at a good price. Happy shop .
25 March 2026
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The young lady long dark hair
The young lady long dark hair. I believe her name is Olivia If not then sorry but she’s so kind friendly. Helpful and well presented. It’s nice that I tell her about perfumes me and my son I’m in wheel chair a she really does. Treat me kindly We spend a lot of money in. The shop. But it’s nice there interested in. Mine and my son’s knowledge. Of perfumes and aftershave. Thank you for being you stay true to who you are !!!!. As Christmas was one young lady in whom was dreadful
23 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great time fantastic help from the…
Great time fantastic help from the employee anne!
22 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant friendly service by Anne…
Brilliant friendly service by Anne today. Sone good bargains
22 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today Olivia helped me and my son pick…
Today Olivia helped me and my son pick him a aftershave she was as extremely helpful and friendly and I will return to this store hoping she is working again all over really pleased with our shopping experience there thank you! X
21 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Such a good customer service there was…
Such a good customer service there was a lady called Olivia helped us really well.
19 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service by Ann
Great service by Ann, really helpful and polite led me to return following day to purchase perfume for my wife’s anniversary Olivia was great too
18 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Service was great a young lady called…
Service was great a young lady called Olivia helped me a lot to pick the scent I wanted and was great help
15 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by Olivia in the…
Was served by Olivia in the Middlesbrough branch, super professional and polite.. she took her time and ensured I was happy with my purchase. Would highly recommend this store
15 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service Olivia was really helpful
Great service Olivia was really helpful
15 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
the employees were really helpful and…
the employees were really helpful and helped me to pick a perfume that my mum would actually like. the employee named olivia was so sweet despite our lack of knowledge for any of the perfumes and despite our age. i’m 14 and really really socially anxious, but the employee was really helpful and understanding.
14 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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