The Perfume Shop - Sheffield 362 Reviews 

213
TrustScore 5 out of 5

4.9

64 High Street, Meadowhall Shopping Centre, S9 1EN SHEFFIELD, GB


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Rated 5 out of 5 stars

I have been to the Meadowhall branch and the lovely Georgia helped me finding what I was looking for . She was so helpful and kind I would definitely come back here for more shopping. 💗💗💗

Company replied

Rated 5 out of 5 stars

Billy was such a fantastic assistant helping me with everything I needed. Helped me save money by getting the 100ml of Chanel since it was only 25 extra for another 50ml! Highly recommend going to the... See more

Company replied

Rated 5 out of 5 stars

I wanted so new perfume but couldn’t decide I spoke to Georgia and she was so helpful and very knowledgable . I will definitely be back can’t wait to hear what other perfumes she will recommend for me... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience thanks to Asiya. She was incredibly friendly and patient Taking the time to help me find the perfect fragrance without making me feel rushed. Her customer service was exce... See more

Company replied


Company details

  1. #34 of 114 best companies in Perfume store
  2. #69 of 220 best companies in Beauty product supplier
  3. #22 of 83 best companies in Cosmetics and Perfumes Supplier
  4. #44 of 131 best companies in Cosmetics shop
  5. #25 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 107 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • 64 High Street, Meadowhall Shopping Centre, S9 1EN, SHEFFIELD, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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4.9

All reviews

(213)

35,423 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience at the…

I had a great experience at the Meadowhall Sheffield store. I was greeted by a lovely team member Jess

14 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Thank you for your positive review!

The Perfume Shop.

Rated 5 out of 5 stars

Great customer journey

I had a great experience at the Meadowhall Sheffield store. I was greeted by a lovely team member - Keeley, I believe? (she had tattoos, glasses, and a gorgeous, infectious smile). She politely asked if I needed any help and then gave me space to browse, which I really appreciated.

Later, I approached her and showed her a screenshot of an item I was looking for (which you don’t stock), she didn’t just leave it at that. Instead, she offered a helpful alternative and went on to show me a few more great items with excellent discounts.

I originally came in for something you don’t even sell, but thanks to her kind and genuine approach - no pressure, just a real desire to help - I ended up happily spending £150. Keeley is an absolute asset to your company!

13 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Visited the perfume shop at meadowhall…

Visited the perfume shop at meadowhall today. Was shopping for a birthday present, Keeley went above and beyond to help us! Went through many different options and was very patient while we chose.

Thanks so much!!

13 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

I am so happy to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain

Rated 5 out of 5 stars

Staff are really helpful and friendly

Staff are really helpful and friendly. Saira she help me a lot to find the perfume i like.

10 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Best customer service I’ve experienced in over a decade

Ameerah. Plain and simple, her customer service was excellent and she demonstrated the patience of a saint as my partner and I are so indecisive.
Ameerah is extremely knowledgeable and an asset to your company. I see a bright future for her.

4 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

We are very happy with Mariana cristea

We are very happy with Mariana cristea

7 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Got help straight away and was really…

Got help straight away and was really nice

7 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Went to get gifts for my parents…

Went to get gifts for my parents birthdays. The lady was so helpful and patient. And I left with exactly what I wanted.

6 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Excellent service , from start to finish

Excellent service

1 May 2025
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Amazing Customer Service

Amazing customer service! Keeley was so friendly and helpful and had a great personality. Well impressed and got everything we needed with ease.

3 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Very helpful in helping me choose a fragrance and lovely gift wrap service😊

29 April 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Product offers were excellent

Product offers were excellent, the selection was very good. Customer service was excellent, the sales person was very helpful. One item we purchased wasn't in shock but arrived in the post a few days later.

17 April 2025
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

We appreciate your kind words about our product offerings, selection, and customer service. We're glad you found our sales person helpful and that your experience was positive overall. We understand that receiving an item that wasn't in stock can be frustrating, and we apologise for any inconvenience this may have caused.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Kelley was very lovely and helpful

Kelley was very lovely and helpful. A real treasure

24 April 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

Great staff and help !!!

24 April 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Keeley was a big help

19 April 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

Found the perfect fragrance for my wedding

Visited looking for a specific fragrance for my wedding. Was assisted by Keely who was lovely and very helpful. Tried the fragrance I went in for and found it didn’t suit me, too flowery. Keely asked me what fragrances I already have and what type of scent I was looking for. We tried some and narrowed it down. She suggested one that had a mix of notes of ones I already have, with the freshness I wanted. We even got the matching mens one for the hubby-to-be.

18 April 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Jill in the sheffield meadowhall brach…

Jill in the sheffield meadowhall brach was very helpful and welcoming, knew her stuff and helped me and the missus pick the perfect fragrances. 20% off and a few samples. Thanks Jill

18 April 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Keeley was a fabulous help

Keeley was a fabulous help, had amazing information and knowledge and had excellent experience in the shop today.

15 April 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

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