The Perfume Shop - Sheffield 362 Reviews 

210
TrustScore 5 out of 5

4.9

64 High Street, Meadowhall Shopping Centre, S9 1EN SHEFFIELD, GB


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Rated 5 out of 5 stars

Billy was such a fantastic assistant helping me with everything I needed. Helped me save money by getting the 100ml of Chanel since it was only 25 extra for another 50ml! Highly recommend going to the... See more

Company replied

Rated 5 out of 5 stars

I wanted so new perfume but couldn’t decide I spoke to Georgia and she was so helpful and very knowledgable . I will definitely be back can’t wait to hear what other perfumes she will recommend for me... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience thanks to Asiya. She was incredibly friendly and patient Taking the time to help me find the perfect fragrance without making me feel rushed. Her customer service was exce... See more

Company replied

Rated 5 out of 5 stars

I was served by Georgia at Meadowhall and she was so helpful and lovely! I didn’t know what perfume I wanted and she helped me pick something that I would never have chosen! Such a lovely and experien... See more

Company replied


Company details

  1. #35 of 116 best companies in Perfume store
  2. #69 of 220 best companies in Beauty product supplier
  3. #22 of 85 best companies in Cosmetics and Perfumes Supplier
  4. #44 of 131 best companies in Cosmetics shop
  5. #25 of 68 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 107 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • 64 High Street, Meadowhall Shopping Centre, S9 1EN, SHEFFIELD, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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4.9

All reviews

(210)

35,013 reviews in the last 12 months

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Rated 5 out of 5 stars

What a lovely store with friendly…

What a lovely store with friendly helpful staff. Nothing is too much trouble. I was served by Jess today at Sheffield. A credit to the company.

17 July 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Rated 5 out of 5 stars

Jess at Sheffield Perfume shop was so…

Jess at Sheffield Perfume shop was so helpful, friendly and helped me work out the best perfume for me. Thanks Jess for being so helpful 😁 Definitely returning for my perfume again xxx

17 July 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Rated 5 out of 5 stars

I would like to praise and appreciate…

I would like to praise and appreciate the kind and very helpful manager of the Meadowhall’s branch! I actually bought the wrong product of Chanel bleu, after some explaining from the manager with great customer service, she guided me to the correct product, with just minimal price difference to pay, she made me a very happy customer. The whole experience was absolutely wonderful. Top marks, wonderful customer service and manager

8 July 2025
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Rated 5 out of 5 stars

Massive shout out to Mariana

A huge thank you to Mariana for her incredible support. She took the time to thoroughly explain everything and guide me through my experience with patience and clarity. Her help made a real difference, and I'm truly grateful.

11 July 2025
Unprompted review
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Reply from The Perfume Shop - Sheffield 362

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Rated 5 out of 5 stars

Keeley was absolutely fantastic

Keeley was absolutely fantastic. I know you have two perfume shops in Meadowhall but she is one of the main reasons I keep visiting this store. Always on hand to help and help me pick the perfect fragrance.

10 July 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.

The Perfume Shop Team

Rated 5 out of 5 stars

just want to give a massive shout-out…

just want to give a massive shout-out to Keeley at The Perfume Shop – she is absolutely fantastic! I’m a regular customer and every time I come in, Keeley goes above and beyond to help me. Her knowledge of fragrances is second to none, and she always takes the time to understand what I’m looking for, whether it’s for myself or a gift.

Keeley’s customer service is genuinely exceptional – friendly, professional, and always with a smile. She remembers my preferences, gives great recommendations, and makes the whole experience feel personal and enjoyable. It’s rare to come across someone who clearly loves what they do and takes such pride in looking after their customers.

Thanks so much, Keeley – you make every visit a pleasure!

10 July 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.

The Perfume Shop Team

Rated 5 out of 5 stars

I was welcomed into the store by Kim…

I was welcomed into the store by Kim who helped me choose a couple of fragrances. Kim was very warm and friendly and even though I had a problem with pricing she helped me fix it on the till. She helped me with a prior exchange and even went the extra mile to gift wrap one of my perfumes again. Thank you Kim xx

9 July 2025
Unprompted review
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Reply from The Perfume Shop - Sheffield 362

Hi,

I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Mariana helped us a lot during our…

Mariana helped us a lot during our visit to the perfume shop in Meadowhall. She was expert and guided us exactly according to needs.

6 July 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Keeley- very helpful

Keeley- very helpful, very polite very generous very knowledgeable. Very happy to have spent my money with her help ⭐️⭐️⭐️⭐️ highly recommend!!!

5 July 2025
Unprompted review
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Reply from The Perfume Shop - Sheffield 362

Hey,

Thanks for your review. I am pleased to hear you had a 5* experience with us.

Thank you!
The Perfume Shop.

Rated 5 out of 5 stars

Was in meadowhall today was served by…

Was in meadowhall today was served by keeley great fragrance knowlege and customer sevice thankyou

5 July 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hey,

Thanks for your review. I am pleased to hear you had a 5* experience with us.

Thank you!
The Perfume Shop.

Rated 5 out of 5 stars

Georgia- Amazing customer experience

I came in looking for a birthday present, luckily for me I was helped by Georgia. She was so polite and welcoming. I spent a good 20 minutes trying different sprays and asking for sizes. I know that can be stressful for staff sometimes, but not once did I feel rushed or guilty for doing so. She moved heaven and earth to help me finally settle on the right spray. Anybody who is helped by her will have an amazing shopping experience. Thank you :)

4 July 2025
Unprompted review
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Reply from The Perfume Shop - Sheffield 362

Hi,

Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Ella member of staff meadowhall upstairs…

Went to the perfume shop upstairs in meadowhall. Ella a member of staff really stood out. She asked me what kind of fragrance I liked and I ended up with boss scent. What a lovely perfume.

Thank you very much Ella for being so helpful.

27 June 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Was a great experience were very…

Was a great experience were very helpful and were so kind

26 June 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

It's lovely to hear your kind words on your recent visit. Thank you!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Keeley has been very helpful and…

Keeley has been very helpful and smiling face. Thanks her for welcoming and help.
Parfumes she suggested us were very good options. We will come back to try them all in time.

9 June 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Keeley was amazing

Keeley was amazing. She was super helpfull and informed me about offers and information around the tester bottles to purchase a new fragrance to try.

30 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thanks for your review. It's great to hear about your 5* experience and thank you so much for shopping with The Perfume Shop.

Kind regards,
The Perfume Shop

Rated 5 out of 5 stars

Both Ella and Georgia are amazing at…

Both Ella and Georgia are amazing at helping to choose the right fragrances for. Absolutely a credit to the company and themselves. Love coming to the shop to see them both.

19 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank your for your 5* review, we appreciate you!

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

I had a great experience at the…

I had a great experience at the Meadowhall Sheffield store. I was greeted by a lovely team member Jess

14 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Thank you for your positive review!

The Perfume Shop.

Rated 5 out of 5 stars

Great customer journey

I had a great experience at the Meadowhall Sheffield store. I was greeted by a lovely team member - Keeley, I believe? (she had tattoos, glasses, and a gorgeous, infectious smile). She politely asked if I needed any help and then gave me space to browse, which I really appreciated.

Later, I approached her and showed her a screenshot of an item I was looking for (which you don’t stock), she didn’t just leave it at that. Instead, she offered a helpful alternative and went on to show me a few more great items with excellent discounts.

I originally came in for something you don’t even sell, but thanks to her kind and genuine approach - no pressure, just a real desire to help - I ended up happily spending £150. Keeley is an absolute asset to your company!

13 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Visited the perfume shop at meadowhall…

Visited the perfume shop at meadowhall today. Was shopping for a birthday present, Keeley went above and beyond to help us! Went through many different options and was very patient while we chose.

Thanks so much!!

13 May 2025
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hi,

I am so happy to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain

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