Thank you to Scarlett. She did an amazing job in helping me pick a perfume, turn it into a gift set with chocolates and personalised ribbon. All whilst sticking to my budget and helping me get a reall... See more
Company replied
Unit 211, The Chimes Shopping Centre, UB8 1LA UXBRIDGE, GB
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Thank you to Scarlett. She did an amazing job in helping me pick a perfume, turn it into a gift set with chocolates and personalised ribbon. All whilst sticking to my budget and helping me get a reall... See more
Company replied
Always love shopping from The perfume shop. Amazing discounts and deals. Best recommendations as well. Tina uxbridge branch was so lovely and patient with me
Company replied
Aisha was super helpful and lovely! I came in wanting a smaller perfume to take travelling and I didn’t even realise the travel size bottles were an option! Really good customer service thank you!
Company replied
We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best pric... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 211, The Chimes Shopping Centre, UB8 1LA, UXBRIDGE, United Kingdom
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First class service today thank you Ema x

Reply from The Perfume Shop - Uxbridge 83
Tina was Brilliant service and very informative about the promotions currently they have on. And very helpful with the gift wrapping etc

Reply from The Perfume Shop - Uxbridge 83
Tina uxbridge was amazing and helped me find the right scent for me!!

Reply from The Perfume Shop - Uxbridge 83
Lovely friendly service by Tina today. I always good experience in this store by staff.

Reply from The Perfume Shop - Uxbridge 83
The experience on this shop is great always free gift thank you very much and Ema is very nice and helpful thank you

Reply from The Perfume Shop - Uxbridge 83
Quick but professional service, Ema made it easy!!!🙂🙂

Reply from The Perfume Shop - Uxbridge 83
Excellent customer service by Ema
Good offers too

Reply from The Perfume Shop - Uxbridge 83
Ema is so lovely, kind and helpful.
10/10 service.
Will be back :)

Reply from The Perfume Shop - Uxbridge 83
I went there to buy a gift for a friend. Amber assisted me. Super kind and helpful. She patiently let me try many fragrances until I decided which one I wanted. Thank you Amber!

Reply from The Perfume Shop - Uxbridge 83
I loved coming inside today, i went to the Uxbridge perfume shop and I was very confused which perfume to get however tila helped me decide and was very patient, she gave me good suggestions, she is amazing.

Reply from The Perfume Shop - Uxbridge 83
Great Service by Paula, kind, helpful and great customer service. Thank you for your help today and directing me to the cute little gift sets!

Reply from The Perfume Shop - Uxbridge 83
Paula was extremely friendly. Kept me laughing the whole time. I really enjoyed my experience. 10/10

Reply from The Perfume Shop - Uxbridge 83
Had a very good experience lovely service

Reply from The Perfume Shop - Uxbridge 83

Reply from The Perfume Shop - Uxbridge 83
Had a good experience, Ema was great. Gave me plenty of samples and good complimentary gifts. She deserves all the overtime she’s asking for!

Reply from The Perfume Shop - Uxbridge 83
Amber was very helpful with helping me find the perfect perfume for my partner and also was very patient

Reply from The Perfume Shop - Uxbridge 83
Paula was amazing! She was very helpful and had a range of recommendation for me. The gift wrap was lovely too!

Reply from The Perfume Shop - Uxbridge 83
Paula was very nice and helpful, she helped me with two perfumes, she understood what I wanted and helped me with it. The service was amazing.

Reply from The Perfume Shop - Uxbridge 83
This shop is outstanding, and the experience is made even better by the lovely and helpful seller, Ema.

Reply from The Perfume Shop - Uxbridge 83
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