I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me t... See more
Company replied
Location
Switch locationWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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See what reviewers are saying
I was served by Claire and she helped me choose a lovely body spray, also bought a perfume which is my favourite, claire was very professional and knew exactly which body spray to show me. Thank you C... See more
Company replied
I went to the Perfume shop in Workington. I wasn't really sure which perfume I wanted to purchase, but the lady who served me called Gail was very helpful. I bought La Bomba perfume which smells wond... See more
Company replied
Excellant customer service, did not feel rushed although i could not decide. Gave me a recommendation and took onboard my likes and dislikes. Came out with a favourite because it was on sale, but afte... See more
Company replied
Company details
- #35 of 114 best companies in Perfume store
- #69 of 220 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #44 of 131 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #27 of 107 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, United Kingdom
5.0
Excellent
368 reviews
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Perfume buying
Sue and julie where great, very friendly, not pushy at all and gave great advice and couldn’t of been made it any easier for me, from showing me things I may like to new things slightly different
26 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so happy to hear you have had a positive experience and thank you so much for shopping with us.
The Perfume Shop.
Amazing service and amazing staff…
Amazing service and amazing staff highly recommend
26 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
Sue and Julie were great help
Sue and Julie were great help in picking out a new fragrance for me and my friend they made sure we tried multiple different brands before jumping to a conclusion, overall they were great help and fantastic to speak to
26 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
good customer services really friendly
good customer services really friendly
25 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Sue was extremely helpful and very…
Sue was extremely helpful and very knowledgeable,I really appreciate her help.she is also very pretty.
25 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Their service was immaculate.
25 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Gail made everything very clear and…
Gail made everything very clear and easy with the different prices and the volumes
25 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Very welcoming
Very welcoming and she had patience with me and explained every question asked with smiles and details
23 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
Enjoyable experience
Enjoyed the experience today in The Perfume shop in Workington. The girls were ever so helpful and friendly.
They gift wrapped my purchase making it look that bit more special and I love the personalised ribbon.
Think its one of the best shops in Workington . Thankyou
20 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
A lovely experience
Really lovely and helpful lady who showed us all the new perfumes, she was really friendly and helpful. A great experience, and lovely shop.
20 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
I’ve known Sue for over 25 years she is…
I’ve known Sue for over 25 years she is a lovely person and her customer service is 100%
18 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Service in the Workington store is…
Service in the Workington store is first class as always. Claire and Sue are always helpful.
15 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Great and helpful served by sue!
13 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Isla showed me a new perfume which I’d…
Isla showed me a new perfume which I’d not heard of and I bought it. She is a fantastic store assistant
13 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Excellent service from sue very helpful…
Excellent service from sue very helpful
And the ribbon machine is a must try for anyone going
11 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Claire was lovely and helped me put a…
Claire was lovely and helped me put a message on a ribbon which was really cool 🫶🏾
7 September 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your lovely review!
The Perfume Shop
Really helpful and got an extra gift…
Really helpful and got an extra gift with my points they reminded me about!
28 August 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Claire and Sue were wonderfully helpful…
Claire and Sue were wonderfully helpful with picking out a birthday gift for my sister.
26 August 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Excellent
Visited today Julie was exceptional really really helpful at Workington
store
4 August 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
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