I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me t... See more
Company replied
Location
Switch locationWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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See what reviewers are saying
I went to the Perfume shop in Workington. I wasn't really sure which perfume I wanted to purchase, but the lady who served me called Gail was very helpful. I bought La Bomba perfume which smells wond... See more
Company replied
Excellant customer service, did not feel rushed although i could not decide. Gave me a recommendation and took onboard my likes and dislikes. Came out with a favourite because it was on sale, but afte... See more
Company replied
Cleire was very helpful and was good for letting me try different samples and helped a lot with showing different fragrances for my ideas.
Company details
- #35 of 116 best companies in Perfume store
- #70 of 223 best companies in Beauty product supplier
- #21 of 84 best companies in Cosmetics and Perfumes Supplier
- #44 of 133 best companies in Cosmetics shop
- #25 of 68 best companies in Flavours, fragrances and aroma Supplier
- #27 of 108 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, United Kingdom
5.0
Excellent
364 reviews
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Sue and Gale pointed me in the right…
Sue and Gale pointed me in the right direction and were very helpful, superb.
10 January 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Jorja was very professional
Jorja was very professional. She had a smile on her face through out. The staff made my shopping seamless. Well done. They deserve a raise.!!!!!!!
30 December 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. It's great to hear of your 5* experience, have a lovely New Year.
The Perfume Shop
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Great service
Spoke with Sue today, was really helpful and directed me too two new fragrances. Fantastic customer support and very patient with me trying a lot!
18 December 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your 5* feedback!
The Perfume Shop
The service was fantastic the staff…
The service was fantastic the staff were very helpful polite an professional
6 December 2025
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Visited your Workington store today on…
Visited your Workington store today on the busy run up to Christmas, I was greated in a friendly professional manner, allowing me time to select the correct item, excellent product knowledge, l was served by Claire.
16 December 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Claire was very helpful
Claire was very helpful, exceptional service
16 December 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Great experience Claire was amazing
Great experience Claire was amazing
16 December 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Always amazing.
Been coming to the Workington store for a long time and this is in no small part down to the excellent customer service I always receive, the staff are always friendly and nothing is ever too much trouble and I will not shop for fragrances anywhere else a really excellent customer experience.
12 December 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Very friendly and efficient service
Very friendly and efficient service. I wanted to order perfume to be delivered to my local branch of The Perfume Shop and my order was dealt with by a pleasant and helpful assistant called Jorja who patiently took my order despite the shop being very busy. The perfume was duly delivered two days later and I collected it on 9 December when I encountered two more helpful staff. I am happy to have acquired a lovely gift for my daughter in good time for Christmas. Thank you!
6 December 2025
Reply from The Perfume Shop - Workington 165
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Excellent customer service
Friendly, professional and knowledgeable service and with a smile! Janet is a credit to the company
Thanks
10 December 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Claire was fantastic!
Claire was fantastic! I went in the store not knowing exactly what I wanted but Claire gave me different scents to try until we found the perfect one. Fab customer service!
10 December 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Pleasant staff very helpful x nicely…
Pleasant staff very helpful x nicely stocked shop in workington
5 December 2025
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
A Christmas gift for him
My need to find a Christmas gift fragrance for my fella resulted in my visit to the Workington branch. I knew the type of fragrance I was looking for and had a few choices. A very friendly, helpful and patient Lady named Sue among the staff assisted me and I left happily with a gorgeous Valentino Uomo Intense gift box with a bargain black Friday pricetag. Sue is an asset the the business! One very happy customer.
8 November 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Claire in the Workington store was very…
Claire in the Workington store was very attentive, kind and helpful.
5 December 2025
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Workington branch superstar
Claire in Workington is a credit to the company. Friendly & knowledgeable, nothing is ever an issue.
9 December 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
The Workington Perfume Shop
The Workington Perfume Shop is a lovely place to shop. The people are so friendly and knowledgeable. I was served today by Jorja who did so well especially as she was new to the job. I'm sure she will be an asset to the company.
5 December 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Good good great good great good great good great good great good great good great
Good great good great good great good great good great good great good great
29 November 2025
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
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