The Perfume Shop - Workington 165 Reviews 

Great service. Quick delivery. Great discount on items ordered.

Very good and sorted what I wanted in minutes

Claire at The Perfume Shop in Workington is an absolute star! She was incredibly patient, friendly, and knowledgeable, taking the time to help me find the perfect perfume without ever rushing me. Her warmth and professionalism made the whole experience a joy. Thanks to Claire, I left feeling completely delighted and I’ll definitely be returning. Highly recommend her and the store!

Very good customer service from Claire good selection and very good prices.

Claire was really helpful today! I was unsure between 2 perfumes and she let me spray them on myself to see how it settled, I went back for the YSL.

We did some Christmas shopping in the Workington store this morning. We were warmly welcomed by Claire who was very polite and immediately asked how she could help us. We had a list of preferred fragrances for our two daughters and their husbands and Claire took the time to inform us of the available range of sizes and prices as well as any current gift sets. Claire also offered us the opportunity to sample some of the fragrances. We chose three of the fragrances relatively quickly but the fourth and final fragrance was not available in the shop in the size we were hoping to buy. This was no issue for Clare who suggested that she could order it for us for home delivery within 3 to 5 days and we let her know that we would very much appreciate that. Having scanned in my wife’s loyalty card Claire completed the sale by letting my wife know the balance of points on her card and by gifting us some free toilet bags and a hold-all.
The whole experience was very positive, professional and friendly. We very much enjoyed our visit and Claire’s level of customer service and friendly, helpful approach were exceptional. She was a great ambassador for The Perfume Shop.

Very helpful as I ordered on line but not recieved (crossed wires)so I had to order again...but still ordered in shop..

I had been gifted a refill bottle for my perfume but was unsure if my bottles were reusable (previous assistant when I went in to ask said to bring them in and they would check)
Julie was lovely and helpful.

Wonderful staff, very helpful and kind in helping fot a 60th birthday fragrance.
Jannet from the Workington branch is lovely.

Was in today doing some early Christmas shopping and I must say Janet couldn’t of been more helpful and engaging

I was served by Janet, she was very helpful and friendly

Lovely customer service

great service from sue the manager

Assisted was very very helpful . Had a lovely chat throughout my shopping., I felt I had made a friend. I love my gifts wrapped with the personal ribbon.
Before leaving the shop, Sue introduced herself as the manager of workington store and thanked me amensly for my costume. Wouldn't go anywhere else to buy my Christmas and birthday gifts.
Some times I do order on line .. but much prefer going to see Sue.

Absolutely love the perfume shop, I always go to the one in Workington Square and Claire is always super helpful and patient. I always want to smell like 100 perfumes and she's really patient

Great customer service happy with my purchase

Janet was absolutly amazing really kind and serves me really well absolutly amazing