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The Rx Advocates Reviews 

8,008
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,928 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service representatives are extremely helpful, polite, patient, and thorough when explaining prescription assistance programs over the phone. People really appreciate the straightforward enrollment process, noting how easy it is to communicate and how much money they save on their monthly medications. Though some reviewers were not happy with the service, mentioning unexpected billing issues, monthly charges, or failing to receive the promised prescription assistance. A few other people also felt that they were charged fees without getting any actual help or having their medications successfully delivered to them.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are extremely polite,... See more

Price

People report positive experiences with price, expressing great appreciation for the significant savings on... See more

Service

Reviewers highlight positive aspects of service, expressing gratitude for the prompt phone calls and helpful... See more

User experience

Consumers find user experience to be thoroughly positive, noting that everything goes quickly and smoothly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Original contact with one of your employees was helpful and courteous. My A1c was creeping higher and I needed some thing that could be helpful. Retail price at my pharmacy was more than I could affor... See more

Rated 5 out of 5 stars

I was very apprehensive because this is the first time that I have had to ask for help with my prescriptions but Jackson's calm voice and competent manner put me at ease from the get go! She was was a... See more

Rated 5 out of 5 stars

I can’t believe how much help we will be receiving with my husbands medication. This was a very easy process once we found out about this organization. I encourage all to check with their doctors to s... See more

Rated 5 out of 5 stars

Ms Sonia made my experience in family life a delectational and therapeutic experience. She should be cloned 10,000 times and placed in ALL of the US facilities. Ms Sonia exceeded my expectations! M... See more

Company details

Written by the company

The Rx Advocates is a nationwide advocacy service that helps individuals to apply for Patient Assistance Programs offered by pharmaceutical companies.

Contact info

4.8

Excellent

TrustScore 5 out of 5

8k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(8,008)

1,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Customer service was awesome. Crystal was great. She explained the process and how everything works. Gave numbers for additional help and information.

16 June 2026
Rated 5 out of 5 stars

So far so good

So far so good! Was able to get my mom Jardiance at a price she can afford as a 91 year old on a fixed income. Hopefully, it will all work out as we discussed today.

15 June 2026
Rated 5 out of 5 stars

A Timely, Courteous Returned Call

I received an immediate call back from one of the RxAdvocates staff. I was pleased and encouraged. This person was courteous and respectful; I felt she genuinely wanted to help me get the reduced payment for the medication my cardiologist strongly recommended for me.

15 June 2026

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