The Sports Room Reviews 

398
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff who provide extremely helpful advice and excellent personalized recommendations for specialized sports gear and footwear. Consumers consistently note that the team is patient, welcoming, friendly, and always ready to assist shoppers without any pressure. People also highlight the impressive selection of high-quality products available for running, cycling, and open water swimming. Furthermore, online shoppers greatly appreciate the exceptionally fast delivery service and the professional packaging of their received orders. Many buyers state they will definitely use these services again in the future and gladly recommend the business to others.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness and in-depth product... See more

Product

Reviewers mention positive feedback about product quality, highlighting a wide selection of competitively... See more

Service

Customers consistently note positive experiences with service, highlighting helpful staff and excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast shipping... See more

Order

Users describe positive interactions with order, consistently praising the very fast turnaround and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

This is a super local gem of a sports store. They are very responsive about stock availability and efficient in terms of delivery. They have a really wide selection of brands which are competitively p... See more

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied


Company details

  1. Sporting Goods Shop

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

398 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(398)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing local business

I live overseas but come back to Wicklow a few times a year to visit. Every time, a visit to The Sports Room is on my list. I love the selection, the service and the atmosphere. It’s a joy to visit and support a wonderful local business.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Good armisohere

This shop was recommended to me by a fellow colleague..travelled a good distanxe but well worth it..met Archie who was welcoming and helpful..and in doing so I made a signifant purchase..

1 July 2026
The Sports Room logo

Reply from The Sports Room

Thanks to your colleague for making the recommendation and to you for going out of your way to come to the shop. Glad for all of us it was worthwhile ;o)

Rated 5 out of 5 stars

Great service

Great service, very happy with the price and very fast delivery.

29 June 2026
The Sports Room logo

Reply from The Sports Room

Good to hear - thanks for the review!

Rated 5 out of 5 stars

Staff were 10/10

Staff were 10/10 super helpful, patient and informative. Amazing service, could not recommend them more!

26 June 2026
The Sports Room logo

Reply from The Sports Room

Thanks so much for the recommendation :o)

Rated 5 out of 5 stars

Ordered Hoka Arahi 8 at the end of the…

Ordered Hoka Arahi 8 at the end of the weekend. They arrived on Tuesday and are exactly as stated. I also got a 10 euro discount and a handwritten note in the box. This is why we should be supporting local businesses. I was in a well known sports shop franchise in Tallaght the other day and they were selling overpriced outdated models and the colours were terrible. Even Elverys had newer models cheaper which was surprising.

The sports room impressed immediately on price, quality, delivery time and attention to detail 10/10

16 June 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

Thanks for the 10/10. Much appreciated #shoplocal :o)

Rated 5 out of 5 stars

Top marks

Easy checkout, fast delivery. Nice little touches such as a thank you email and a handwritten note. I'd definitely use The Sports Room again and recommend them.

29 May 2026
The Sports Room logo

Reply from The Sports Room

Thank you! Glad you liked - look forward to helping you again in the future, Ciara

Rated 5 out of 5 stars

Excellent Customer Service

Always blown away with how helpful and knowledgeable the staff are.

27 May 2026
The Sports Room logo

Reply from The Sports Room

We're really lucky with the team we have - always give 100%

Rated 5 out of 5 stars

Very helpful staff who advised me on…

Very helpful staff who advised me on the best option while I was searching for a bike. The store also supports the Back to Work Scheme, which was great. Everything was sorted within a few days, and I got my bike quickly.
The service and mechanic team are always happy to explain things and answer any questions I have. Absolutely amazing local shop.

2 May 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

Enjoy your new bike! Thanks for the lovely feedback

Rated 5 out of 5 stars

I had a great experience and found the…

I had a great experience and found the customer service to be exceptional! I felt seen and taken care of from the start. The location is fun and cozy, too.

11 May 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

Glad you had a good shopping day out!

Rated 5 out of 5 stars

Speedy online order and delivery with…

Speedy online order and delivery with great communication, it was also lovely to open my package to a hand written message ☺️

8 May 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

As we don't get a chance to talk to our online shoppers, we like to write a little note of thanks instead!

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