The Sports Room Reviews 

398
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally knowledgeable, friendly, and always ready to patiently help with finding the right sports gear. Visitors appreciate the welcoming atmosphere and the expert guidance provided during every single visit to the shop. People also love the wide range of products available, noting that shopping for running and cycling equipment is always a pleasure. Consumers consistently highlight the super fast delivery times and the lovely handwritten notes thoughtfully included inside their online orders. Shoppers definitely plan to use these services again and gladly recommend the local business to friends.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and in-depth product knowledge.... See more

Product

Clients share positive opinions on product quality, highlighting a wide selection of competitively priced... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful, friendly, and... See more

Delivery service

Users describe positive interactions with delivery_service, consistently reporting fast shipping times and... See more

Order

Customers had positive experiences with order processes, highlighting the easy online ordering and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied

Rated 5 out of 5 stars

Always great selection and service in the Sports Room. I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND... See more

Company replied


Company details

  1. Sporting Goods Shop

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(398)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always great selection and service in…

Always great selection and service in the Sports Room.
I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND getting a coffee AND getting a loaf of sourdough, all in the same trip can't be beat.

27 March 2026
The Sports Room logo

Reply from The Sports Room

Sounds like a nice day out!

Rated 5 out of 5 stars

Super fast turnaround and delivery and…

Super fast turnaround and delivery and I especially liked the follow up email after the order from the owner Mark, in case I'd any questions
10/10

26 March 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

Pop us a message in the chat or drop us an email info@thesportsroom.ie if you've any questions about products or bike service

Rated 4 out of 5 stars

Fair Play to the Sports Room

Fair Play to the Sports Room and Mark and Ciara. I got a full refund for the faulty Garmin watch. Thanks for the cooperation and help to solve this problem.

12 March 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

Glad it all worked out in the end - Ciara

Rated 5 out of 5 stars

Can't be faulted.

Great communication. Quick delivery. Eco-friendly packaging. Can't be faulted - Thanks!

12 March 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

Thank you!

Rated 5 out of 5 stars

Website easily navigatable and customer…

Website easily navigatable and customer service is amazing, my runners i bought were exactly the perfect size as on the Website, will definitely be buying from them again

6 March 2026
The Sports Room logo

Reply from The Sports Room

Glad to hear the website was easy to use. Look forward to helping you again in the future!

Rated 5 out of 5 stars

Helpful

Met with a welcome and intelligent, kind service.

4 March 2026
The Sports Room logo

Reply from The Sports Room

We are all claiming to be the one who helped you out! #intelligent ;o)

Rated 5 out of 5 stars

Fast, friendly service

Fast delivery. Thank you note from owners inside.
Quality product.

5 March 2026
The Sports Room logo

Reply from The Sports Room

Glad you liked! Thanks for the review - Ciara

Rated 5 out of 5 stars

Great shop

Friendly, helpful & knowledgeable staff. Great range of running footwear & clothes. Good range of cycling equipment/clothing. Also caters for swimming & water sports.

4 March 2026
The Sports Room logo

Reply from The Sports Room

Thanks for the nice review! We cater for runners, cyclists, swimmers and anyone who enjoys being active...

Rated 5 out of 5 stars

Great Service

Ordered shoes on Wednesday in a panic as realised i had left it late. Ordered and couldn't believe when arrived next day. Nicely packaged and price was great. Will definitely use again.

4 March 2026
The Sports Room logo

Reply from The Sports Room

Glad you enjoyed! Keep an eye on our instagram page or sign up for our newsletter for more events

Rated 5 out of 5 stars

Great service

Fast and great service. I had an item in few days.

24 February 2026
The Sports Room logo

Reply from The Sports Room

Glad your purchase got there quickly! Thanks for taking the time out to give us a review.

Rated 5 out of 5 stars

Brilliant

Such a nice team, really knowledgable and they stock quality brands

27 February 2026
The Sports Room logo

Reply from The Sports Room

Thanks so much for the review. Appreciate it!

Rated 5 out of 5 stars

Super experience

Super experience. Ordered and package delivered in no time. Delighted with the service.

25 February 2026
The Sports Room logo

Reply from The Sports Room

Glad you to hear you were happy with the service. Thanks for the review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look