The Sports Room Reviews 

398
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff who provide extremely helpful advice and excellent personalized recommendations for specialized sports gear and footwear. Consumers consistently note that the team is patient, welcoming, friendly, and always ready to assist shoppers without any pressure. People also highlight the impressive selection of high-quality products available for running, cycling, and open water swimming. Furthermore, online shoppers greatly appreciate the exceptionally fast delivery service and the professional packaging of their received orders. Many buyers state they will definitely use these services again in the future and gladly recommend the business to others.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness and in-depth product... See more

Product

Reviewers mention positive feedback about product quality, highlighting a wide selection of competitively... See more

Service

Customers consistently note positive experiences with service, highlighting helpful staff and excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast shipping... See more

Order

Users describe positive interactions with order, consistently praising the very fast turnaround and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

This is a super local gem of a sports store. They are very responsive about stock availability and efficient in terms of delivery. They have a really wide selection of brands which are competitively p... See more

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied


Company details

  1. Sporting Goods Shop

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

398 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(398)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Running glasses

Delighted with my new running sunglasses-light, affordable & the girl who helped me was lovely

1 May 2026
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Reply from The Sports Room

She's a fan of those glasses! Thanks for leaving a review

Rated 5 out of 5 stars

A great experience

This is a great sports shop to visit online or in person. Staff know their products and are very helpful. It’s not just a shop it’s an experience.

1 May 2026
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Reply from The Sports Room

Thank you! And many thanks for sending your pals to the shop last week :o)

Rated 5 out of 5 stars

The socks were for my son’s first half…

The socks were for my son’s first half marathon which he ran today in Limerick and he said the socks definitely helped him. No blister, no complaints so all is great. And delivered within 2 days. Thank you 😊

28 April 2026
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Reply from The Sports Room

Good socks definitely make a difference - our own daughter just recently discovered that too, fashion socks just don't do the job ;o)

Rated 5 out of 5 stars

Excellent Service

Excellent Service, quick delivery. Will definitely order from them again. Loved the little personal touch with the handwritten note included in my delivery

27 April 2026
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Reply from The Sports Room

Glad you liked ;o)

Rated 5 out of 5 stars

Great price, fast shipping, and a personal touch

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and out of stock. As it's time to replace my current runners I did a bit of a 'hail Mary' search for Saucony Guide 15s which which work for me but increasingly hard to source. Expecting to get outrageously-priced results from Amazon/eBay/international stores, I was delighted to see Wicklow-based 'The Sports Room'; pop up, top of the list, with the shoe in my size and at a great price! Despite being a weekend purchase they were shipped immediately and should arrive today. Also got a nice note from Mark (Owner) welcoming me as a new customer. 5-star experience overall.

18 April 2026
Unprompted review
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Reply from The Sports Room

If you're looking for something particular in the future, drop us an email on info@thesportsroom.ie, we'll do our best to answer your prayers!

Rated 5 out of 5 stars

Mark and his team are just brilliant

Mark and his team are just brilliant. They helped me find the right bike for my son (who loves it) and were very patient with me and my bike to work voucher to arrive. Helped me setup the bike carrier.
The cafe is really nice too.

17 April 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

Glad you had a good experience - enjoy some summer cycling! Ciara

Rated 5 out of 5 stars

Always great service from the mechanics…

Always great service from the mechanics and team. They even remember to ask if my tubeless tyre that they had fixed the last time was still working out. That's the reason why you go to your local bike shop.

3 April 2026
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Reply from The Sports Room

Thanks for taking the time to give the lads a review. #supportyourlocalbikeshop

Rated 5 out of 5 stars

Fast shipping

Fast shipping , good product. Thanks.

30 March 2026
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Reply from The Sports Room

Thank you for the review!

Rated 5 out of 5 stars

Great staff

Great staff. Very helpful & knowledgeable. Good range of stock & brand choice

29 March 2026
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Reply from The Sports Room

Thank you - team very happy with the feedback. Ciara

Rated 5 out of 5 stars

Great service

Very quick delivery time any easy ordering process

2 April 2026
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Reply from The Sports Room

Good to hear, thanks for the review - Ciara

Rated 4 out of 5 stars

Great sports shop

Visited as I was in Wicklow for a morning, good range of clothing for running and cycling and also for open water swimming. Nice women’s swimming costumes in bright patterns. I bought goggles and an anti fog spray and a neoprene headband, the last item recommended by the store as the neoprene hat I use irritates my skin where the Velcro attaches. Recommend the store and it’s handily sharing space with a Firehouse bakery and cafe which is also highly recommended.

31 March 2026
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Reply from The Sports Room

Sounds like you're all set for some open water swimming - many thanks for the review!

Rated 5 out of 5 stars

I bought a pair of shoes online from…

I bought a pair of shoes online from Sports Room to walk the Camino de Santiago. I was having difficulty finding the model I wanted in a physical store, and although I was a bit unsure about buying without trying them on, I decided to go for it , and it turned out to be a great decision.

The delivery was very fast, and I even received a lovely note with my order, which I really appreciated.

The shoes I chose were perfect for the Camino: I didn’t get any blisters and had a great experience throughout the entire walk.

Excellent service and a very positive shopping experience!

2 February 2026
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Reply from The Sports Room

Glad the shoes worked out - nothing worse than a niggle on a long hike like that. Hope you enjoyed the trip, Ciara

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