Thistle Boilers  Reviews 

136
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their exceptional helpfulness, clear communication, and detailed guidance provided throughout the entire installation process from start to finish. Consumers note that qualified engineers arrive promptly, work diligently, and complete boiler fittings to an extremely high and reliable standard. Some people also felt that the pricing offered was exceptionally fair, transparent, and very competitive compared to other available market alternatives. Reviewers are consistently impressed by the remarkably fast installation times, noting that properties are always left thoroughly clean, tidy, and fully restored afterwards.

What people talk about most

Service

Reviewers express immense satisfaction regarding the service, highlighting prompt responses, quick... See more

Staff

People report positive experiences with staff, highlighting that engineers and fitters are punctual,... See more

Price

Users describe positive interactions with price, noting that quotes are very reasonable, fair, and often more... See more

Quality

Consumers find quality to be exceptional, consistently praising the superb workmanship and professional... See more

Product

Reviewers highlight positive aspects of product, noting that the company supplies and fits good quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Guys arrived on time which is always a good start.boiler was fitted with no dramas what so ever.very professional fitters kept us updated all thru the day and gave us a very detailed how to work boile... See more

Rated 5 out of 5 stars

Brilliant Service. Replied instantly to request for a quote. Came out within a couple of day's for survey and estimate. Shane was really helpful, knowledgeable and gave me options. Fantastic quo... See more

Rated 5 out of 5 stars

Brilliant from beginning to end... These guys are professional, fast, clean and know there stuff. Not a mess just quickly and quality job done. Politite decent guys... Very professional from be... See more

Rated 5 out of 5 stars

Gary came out promptly once we had contacted the company for a quote, and sent Eamonn to install our new boiler and radiator four days later. Once completed, we would get a guarantee and Gas Safe... See more


Company details

  1. Central Heating Service
  2. also in
  3. Gas installation service
  4. Heating service

Written by the company

Thistle Boilers are a professional and reliable heating company, covering central Scotland. We are boiler replacement specialists and can offer finance options and £0 deposits on all installations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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No recent history of asking for reviews

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4.9

All reviews

(136)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish from Thistle Boilers, i was in need of a new boiler urgently due to old one packing in, as you know it’s a minefield when you need a new boiler who to trust who gives you best service and after support, Thistle Boilers absolutely nailed it, same day quote in person, bet previous quote from another company, most of all the communication from day one was excellent said and did what they promised from start to finish, So can’t recommend highly enough, Thanks to Gary & Eamon who installed the the boiler, Eamon was brilliant respected the property and explained everything,

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent next day service

Had no heating for over a week across Xmas and new year due to an issue with our old boiler. We contacted Thistle and they sent Eamonn out the very next morning to fit a brand new boiler for us, matching a quote we had previously received from a company that would take a week to get the job done, not a day...so very very happy, Eamonn was very neat and tidy and a great lad

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

After filling out an online form I received a phone call to find out more and after being let down with another company and waiting a week Thistle came to the rescue and were out the very next to get our boiler fitted. The engineer was prompt polite, very tidy and we would highly recommend. Fantastic service !!!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

From the initial conversation to the…

From the initial conversation to the completed work we were kept informed at every stage of the process. Gary had in depth knowledge of all the boilers and his advice was excellent. Eamon fitting the boiler was so professional and knew exactly what he was doing.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Great and speed service

Contacted between Christmas and new year as let down with insurance company. Had a quick response and new boiler fitted the very next day. Much appreciate the quick turn around as I have a 4 month old baby.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Look no further than Thistle Boilers for boiler installation

I received a visit from Gary, Thistle Boilers salesperson when I asked for a quote for the installation of a new Worcester Bosch. Boiler
I was impressed with his knowledge on the installations delivery and price.
The Boiler was delivered and installed the following day by “JB” Thistle Boilers a first class plumber in a very excellent manner,
I was very impressed by his workmanship, very neat and tidy. I am totally satisfied with the overall outcome efficiency of my new boiler.
I have no hesitation in recommending Thistle Boilers if you are looking for the installation of a new Boiler.

He also spent time in explaining to me the operation of the temperature Thermostat settings.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

new boiler …

Seen the ad for thistle and gary got in touch to make an appointment to see me , when he met me gary was great showing me the range of boilers and explained the process and what the engineer would do. When i picked the boiler i wanted gary phoned me back and said i could get it fitted in 24 hrs from me pickin new boiler which was great as i didnt have any heating .When the engineer came out he explained how he was going to do the job and any questions i had he answered them, he was very tidy and any mess he cleaned up after him .He also helped set up my hive and showed me how to connect up my phone , all in between meeting gary and the engineer who carried out the work it was stress free from start to finish a local company who i would recommend to anyone a 1st class job from start to finish.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Got a boiler installed the other day very professional and quick installation from the phonecall to the installation everything was quick gary came out to look at the boiler on the Thursday got the new boiler installed on the Friday with no problems

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Thistle boilers - excellent …

Gary came out promptly once we had contacted the company for a quote, and sent Eamonn to install our new boiler and radiator four days later.
Once completed, we would get a guarantee and Gas Safe certificate, which we have gotten today.
Eamonn was the installer. He’s a nice lad who is very competent and knowledgeable, and we instantly trusted him to complete our installation.
We also very happy, knowing that we have 2 years free annual service.
Thank you to you all.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Cannot fault Gary and Eammon

Cannot fault Gary and Eammon. The whole process was straight forward. Gary was prompt in providing the quote and the work itself was done within a couple of days of the quote and the work completed on time and to a high quality. Thanks guys

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Thistle Boilers

Eamonn from Thistle Boilers arrived on Monday and fitted my new boiler good clean job and very efficient and explained everything

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Gary came out to my house on Saturday…

Gary came out to my house on Saturday at 3pm,checked out my house,told me what I needed,gave me a price that my budget was,booked me in for the following Wednesday, told me what time his engineer would be out,his staff where spot on,tidied up all there rubbish,kept telling us what he was doing ,ideal job,cheers Gary and his staff

26 November 2025
Unprompted review

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