tiney Reviews 

259
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and caring childminders who create safe, fun, and engaging learning environments for the children. Parents are particularly impressed by how quickly little ones settle in and how professional the staff remains. People also highlight the user-friendly mobile app and the helpful support team that make daily communication smooth. Some reviewers were not happy with the administrative support, noting issues with the complaints process and organizational handling. A few other people also felt that communication could be improved and assistance was lacking during unexpected situations.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, describing them as exceptionally caring,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how smooth and straightforward the... See more

Service

Consumers find service to be positive, highlighting exceptional experiences with supportive childminders and... See more

Customer service

Users describe positive interactions with customer_service, highlighting exceptional guidance and... See more

Application

Reviewers highlight positive aspects of the app, describing it as an informative, user-friendly tool that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jo at Tiney Bears Tiney Home is the most fantastic childminder! Every day she goes above and beyond to create the most enriching experience for the children. Her home setting has an abundan... See more

Company replied

Rated 5 out of 5 stars

Amina is absolutely amazing. I would highly recommend her. She has made it so easy for my son to settle In. She does really good things with him, like different parks, children’s centre and loads o... See more

Company replied

Rated 5 out of 5 stars

My grandchild's child minder parveen arif is An absolute blessing! My grandson settled in so well and was comfortable it made me feel at ease especially when he had a smile on his little face when I s... See more

Company replied

Rated 5 out of 5 stars

We are extremely happy with the care our baby receives from Tiney and specially Vani.She is kind, patient, and very attentive to our baby’s needs. From feeding and hygiene to playtime and comfort, sh... See more

Company replied


Company details

  1. Childcare Agency
  2. Childminder
  3. Career and Education Provider

About tiney

Written by the company

Who are tiney?
At tiney our mission is to enable affordable childcare for parents, high quality early education for children and amazing careers for childminders.

We are the UK's largest registered childminder agency, responsible for quality assuring and working alongside our community of fully registered childminders.

There are now over 1500 tiney homes open or coming soon around the country, run by childminders from a wide range of backgrounds but all united by a mission to change children's lives. We are proud of our big, warm, vibrant professional community of early years educators; they are the heart of tiney.

Our Training Offer
tiney offers a fantastic supported training pathway to childminder registration and ongoing support to our registered childminders through our app, continuous CPD, events, community coaching programme, discounts and benefits and much more. To find out more about how to become a childminder visit tiney.co/childminders/new-to-childminding/

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(259)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amina is absolutely amazing

Amina is absolutely amazing. I would highly recommend her. She has made it so easy for my son to settle In. She does really good things with him, like different parks, children’s centre and loads of fun activities at home too.
His development has come on so far since he has started, especially his speech.
Tiney is so straight forward to use, everything from communication to payments.
I am so happy I chose Amina and wish my son could stay with her forever !

30 June 2026
Unprompted review
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Reply from tiney

Thank you for this lovely review Aaliyah! 💜 We're so glad to hear how well your son has settled with Amina, and how much progress he's made. Great to hear tiney's made things easy too. Thank you for being part of the tiney community! 🌟😊

Rated 5 out of 5 stars

My childminder

My childminder, Blessing Olanrewaju is caring, understanding and patient lady. Am extremely happy with the care A is receiving.

2 June 2026
Unprompted review
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Reply from tiney

Thank you for your lovely review Pencive! 💜 We're so pleased to hear that Blessing is giving caring, understanding and patient support, it means so much to hear childminders like her recognised. Thank you for being part of the tiney community! 🌟😊

Rated 5 out of 5 stars

Happy day

I feel really excited meeting all the other members doing similar things that I have been doing. Sense of relief... And Gregg was wonderful.... Thanks

12 June 2026
Unprompted review
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Reply from tiney

Thank you for your lovely feedback Aneela! ✨

We're so pleased to hear you enjoyed connecting with other members of the tiney community and left feeling inspired and reassured. We agree, Gregg's talk was wonderful and we're delighted you enjoyed it! 😊💜

Rated 5 out of 5 stars

Thankyou Tiney

Tiney have a wonderful movement to increase the awareness of childminding and to educate how important it is. I have found my calling thanks to Tiney. 3 years in and I still love every day. Thank you Tiney

12 June 2026
Unprompted review
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Reply from tiney

Thank you for your lovely review! 💜

It means so much to hear that you've found a career you love and are still enjoying every day three years on.

We're so grateful to have you as part of the tiney community and thank you for being part of our mission to champion childminding. 🌟😊

Rated 5 out of 5 stars

A Wonderful Way to Stay Connected with My Daughter’s Day

I have had a very positive experience with Tiney. My daughter attends a childminder who uses the app to share photos, activities, meals, and daily updates throughout the day. As a parent, it is lovely to see what she has been doing, especially as she has additional needs and cannot always tell me about her day herself.

The app is easy to use, and I enjoy receiving regular updates and pictures of my daughter taking part in different activities. It gives me reassurance that she is happy, engaged, and well cared for. The daily reports are clear, informative, and help me feel connected to her experiences even when I am at work.

I would highly recommend Tiney to parents and childminders looking for an easy and reliable way to share children's daily activities and progress.

10 June 2026
Unprompted review
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Reply from tiney

Thank you for your lovely review Beenish! ✨

We're so pleased that the updates help you share in your daughter's day and see all the wonderful experiences she's enjoying. Thank you also for your kind words about your childminder and the tiney community it means so much to us. 💜🌈

Rated 4 out of 5 stars

I have worked with tiney since 2023

I have worked with tiney since 2023. Tiney gave me the confidence and opportunity to earn a salary while also caring for my own daughter at home. After years of teaching and no options for secure part-time work adjustments after having my own child, I was forced to face placing my child in full time care from 7.30-5 and making no income due to the expense. Setting up my home nursery was the best decision, and tiney have been a huge support with the business side of what was a daunting idea initially. I highly rate the community around tiney and would recommend them to any teachers looking for more work flexibility. I also highly rate the training for those whom teaching is not a previous experience.

8 June 2026
Unprompted review
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Reply from tiney

Thank you for your lovely review, Rachel! 💛

We're so pleased to hear that tiney has helped you create a career that works for both your family and your ambitions. It's wonderful to know you've found value in the support, training, and community along the way. 🌟
Thank you for being such an important part of the tiney community! 😊

Rated 4 out of 5 stars

Supportive agency

Supportive agency, covers the areas that take up childminders time, so the childminders can focus on their job which is looking after of the children.

They are available and will respond to our questions when needed.
Give quality training, and are all about supporting this community.

6 June 2026
Unprompted review
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Reply from tiney

Thank you for your lovely feedback little 1! 💜 We're so pleased that our support, training, and community are making a difference. It's great to have you as part of tiney, and we're always here when you need us 😊✨

Rated 5 out of 5 stars

I do appreciate Tiney greatly

I do appreciate Tiney greatly, in terms of giving the right support to the childminders under them, taking of some stress by doing some of the behind office job, of course errors do happens sometimes but not always, we all make mistakes, moreso the team have got alots to do from the calculation, to giving support to some individual, so definitely expect some mistakes but not what can't be corrected immediately.
Tiney makes your journey to childminding easy and worthwhile 👍. I am happy to be part of Tiney

5 June 2026
Unprompted review
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Reply from tiney

Thank you for your kind words Suliat! 💜 We're so glad to hear the support has made a difference and that you're enjoying your childminding journey with us. We're lucky to have you as part of the tiney community! 😊✨

Rated 5 out of 5 stars

Amazing training day

Amazing training day! We are lucky to have such a great community

5 June 2026
Unprompted review
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Reply from tiney

Absolutely Keighley! The best part is seeing everyone come together, share ideas, and learn from each other. tiney Inset days really show what a supportive and inspiring community we have. 😊

Rated 5 out of 5 stars

Marie Hamilton’s Nursery, wrap around service is…

My childminder wrap around service is amazing, I would strongly recommend Marie Hamilton’s nursery. I use the service to support the wrap around after school care for my child. After a busy day at school, The 1.2 ratio family engagement he receives perfectly supports needs.

3 June 2026
Unprompted review
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Reply from tiney

Thank you so much for your lovely feedback, Judith. It means a great deal to hear that the environment and care provided are having such a positive impact on your child's day. We truly appreciate your recommendation. 😊💜

Rated 5 out of 5 stars

The experience is great I’m still in…

The experience is great I’m still in hopefully to discover more great about Tiney , I got registered with Tiney and the process was so exciting , I really liked❤️ the fact that they check everything out to make sure that you’re someone Safe trustworthy to be around the children and also make sure that you have enough of knowledge by providing full park of training about working with kids and knowing all your policies where to go in case of any situation
I really recommend Tiney to everyone who has that passion for working with children and patience to build a strong foundation and understanding of being with children all along 🙂

31 May 2026
Unprompted review
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Reply from tiney

Thank you for sharing this Clarisse ❤️

It’s wonderful to hear how positive your experience has been so far. Your passion for supporting children really shines through, and we’re so excited to be part of your journey 💜

Wishing you lots of success as your setting grows 😊

Rated 5 out of 5 stars

I have been with Tiney since 2022 and…

I have been with Tiney since 2022 and it's the best think ever!
There is lots to say (only positive) but the app is amazing, the team very helpful all the time, and as a childminder I have enough time after work to look after my family, house and everything a Mum has to do!
I am just enjoying looking after children, I am offering them the best experience and Tiney do the rest! ❤️❤️❤️

29 May 2026
Unprompted review
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Reply from tiney

Simona 💜 this is so lovely to hear. You’re such a valued part of the tiney community, and it’s amazing to hear how positive your experience has been.

It’s wonderful that you’re able to focus on what matters most — giving children an amazing experience 🌈🧸

Even better, you’re able to do that while still having time and balance for your own family life too. Thank you so much for sharing this 🥰

Rated 5 out of 5 stars

I am very happy with hedgehog hallow

I am very happy with hedgehog hallow! Jessica is 100% invested in giving the children the best opportunities with all the best equipment and activities! The best care and loving environment ❤️ my son gets so excited to go x

22 May 2026
Unprompted review
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Reply from tiney

Thank you for sharing this Rebecca 💛 It’s lovely to hear how much your son enjoys his time at Hedgehog Hallow, and how valued the care, activities, and environment Jessica creates are 😊

Rated 5 out of 5 stars

Heidi is amazing

Where do I start? Heidi is the most wonderful human, she does such lovely things for my son every day. Varied and exciting activities I just wouldn’t have time to think of let alone actually do! She is so caring and thoughtful. I never have to worry about him in her care I know he is always having the best day and is cherished and learning all the time. Thank you Heidi for all your work for him ❤️

21 May 2026
Unprompted review
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Reply from tiney

Thank you so much for such a lovely review Sarah 💛 It’s so wonderful to hear how happy and settled your little one is, and it’s clear Heidi puts so much care and love into every day 😊

Rated 5 out of 5 stars

Supportive team

I’ve just completed my registration and have been fully supportive all the way. All members of the team I’ve spoken to have been warm and friendly. Training has been clear and I’ve enjoyed my journey so far!

15 May 2026
Unprompted review
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Reply from tiney

Thank you so much for your lovely feedback Bethan 💛

We really appreciate your support and are so glad you’ve had a positive experience so far 😊

Rated 5 out of 5 stars

Overall

Overall, Mrs Fumi, is a lovely lady, she knows her job a s a minder, communication to children stands out for me, I can see visible changes in my child since she started with her.

24 April 2026
Unprompted review
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Reply from tiney

Thank you so much for your feedback Ifeoma 💛

We really appreciate you taking the time to share your experience and it’s so lovely to hear Fumi has made such a difference to your little one 🌟

Rated 5 out of 5 stars

Love this app

Love this app it updates you with food changing activities gives you peace of mind as a mum

30 April 2026
Unprompted review
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Reply from tiney

Chantelle, So glad you’re loving it

We know how important those little updates are. Thank you for being part of tiney 💜

Rated 5 out of 5 stars

Jess- Childminding

We’ve been really happy with our experience with Jess and the Tiney app.
Our toddler has settled so well straight away when in another setting this really wasn’t the case. Jess is wonderful you can tell she genuinely cares about the children and takes the time to get to know them as individuals.
We receive lots of updates which is so reassuring and really settled us.
I love that she takes them on adventures and Ivy talks about them as soon as shes home. She hasn’t been attending for long, but can tell she has such a great time which is been amazing to see.
Overall, we feel really lucky to have found a place where our child feels safe, happy, and supported to thrive. Highly recommend!

28 April 2026
Unprompted review
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Reply from tiney

Thank you for such a thoughtful review Megan 💛

It’s amazing to hear how quickly Ivy has felt comfortable and confident with Jess, and that she’s coming home so happy after her days there. Knowing you feel reassured through the updates and can see how much she’s enjoying each adventure means so much.

We really appreciate you taking the time to share your experience ✨

Rated 5 out of 5 stars

We love our Tiney childminder Natasha

We love our Tiney childminder Natasha. The whole experience has been excellent, from the professional and nurturing approach from Natasha, through to the convenience of the app to pay fees and get updates. I would highly recommend Natasha and Tiney!

16 April 2026
Unprompted review
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Reply from tiney

Thank you so much for your lovely review Hannah 💜

We’re so pleased to hear you’ve had such a positive experience with Natasha and are enjoying the ease of the app too 😊 We really appreciate your recommendation!

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