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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers express mixed feelings regarding the product quality and sizing, with some finding items well-made and true to size, while others report issues with construction, fabric, and inaccurate sizing charts. Opinions on order processing and delivery services are also varied, with some experiencing quick and efficient service, and others facing significant delays. However, some people were dissatisfied with the return policy. Many consumers report difficulties with returns, especially concerning "final sale" items, even when issues like defective products, incorrect sizing, or poor quality are present. This policy, particularly the lack of exchange options, has led to frustration for some customers.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers praise the quality, style, and fit of... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising items as well-made, beautiful, and... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised quick deliveries, with items... See more

Return policy

Customers consistently express dissatisfaction with the return policy. Many reviewers report difficulties... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, quick... See more

Based on these reviews

Rated 3 out of 5 stars

I based my purchase on many of the reviews. The sizing information included in the reviews was way off. There is no way that someone who weight 140 pounds could wear a small or size 8. This vest is... See more

Company replied

Rated 3 out of 5 stars

The website and confirmation email I received when my order arrived, had no place on the site with info on how to return the item. However, after emailing them, they kindly sent me what I needed to... See more

Company replied

Rated 3 out of 5 stars

Striped review: given the price, I expect the stripes to perfectly align on the seams and not be mismatched. The construction is a bit sloppy and not the most professional. Besides that, great t-shirt... See more

Company replied

Rated 3 out of 5 stars

The order arrived quickly, but all three dresses I ordered are ONLY designed for super tall models. Returning.

Company replied


Company details


Contact info

3.0

Average

TrustScore 3 out of 5

147 reviews

5-star
4-star
3-star
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1-star

Replied to 85% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I love the dresses from this company

I love the dresses from this company. I have probably purchased about 15 and returned 5 without any issue. That said, for returns, be sure to follow the instructions which are easy to find and the returns are free. The dresses are flattering and unique, with good quality. They also have a fun flair. Just purchased 2 today.

16 March 2024
Unprompted review
Rated 5 out of 5 stars

This company popped up on my Facebook…

This company popped up on my Facebook feed one day and I took the bait and clicked. I love the patterns they offer and the easy style of dresses. I have purchased about 7-8 times, returned a number of items without issue. One item I returned was on the cusp of being too late to return and they accepted it and processed my refund np. The items also seem to resell well on posh.

13 January 2024
Unprompted review
Rated 1 out of 5 stars

would give zero stars

I would give this company zero stars if I could. After almost two weeks and multiple outreach attempts to understand why my return (managed by their partner, Veho) was taking so long, they finally decided to refund me for my returns, even though they are convinced their partner lost the package. Great, I thought, until I see that after they gave me my refund, they charged me two separate, mysterious charges, for $24.03 and $5, neither of which I’ve seen before. I’ve been trying to get in touch with them to understand what the heck is going on, to no avail. Horrible, sketchy service. Will never buy from them again. This entire process has been a weeks-long nightmare.

24 December 2023
Unprompted review
Rated 4 out of 5 stars

Close to 5 star

Close to 5 star. There IS a bit of variation in quality, but to be fair, it is probably reflected in the price differences. Good customer service. Efficient.

15 August 2023
Unprompted review

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