TopCashback Australia Reviews 271

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and the value for money, highlighting the significant savings they achieve through the platform. Many find the website and web extension to be excellent, making the process of earning cashback straightforward and efficient. People appreciate the clear payment records and the ability to withdraw funds without minimums, often noting the smooth and timely payout process. However, some people were dissatisfied with certain aspects of the service, particularly regarding payments and refunds. A few customers reported issues with cashback not tracking or being declined for unknown reasons, and some mentioned not receiving advertised cashback promotions. There were also occasional concerns about the time it takes for funds to become payable and a few instances where customers felt their accounts were unfairly deactivated.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. While some customers praise the fast and easy payout... See more

User experience

Customers consistently report positive experiences with the user experience, highlighting its ease of use and... See more

Website

Customers consistently note positive experiences with the website, finding it easy to navigate and use. Many... See more

Refund

Clients share ambiguous opinions on refund. Many customers appreciate the ease and speed of getting cashback,... See more

Value for money

Users describe positive interactions with value for money, highlighting excellent opportunities to earn... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TopCashback is my go-to for cashback savings. Their rates are consistently higher than competitors, and they even beat others by 1% if you submit a claim. I’ve saved hundreds just by clicking throug... See more

Rated 5 out of 5 stars

Great way to passively earn some extra cash. It can take a while for funds to be payable, but still a great deal for being able to get something from purchases made simply by clicking thorough via t... See more

Rated 5 out of 5 stars

I have been using TopCashback for savings for more than a year and have had a great experience always. Only once I have had an issue wherein I didn’t read the terms well enough but the representative... See more

Rated 5 out of 5 stars

Definitely the best cashback site in Australia. Recently had a cashback that did not track due to a DOA laptop from Lenovo, I got assistance from an amazing rep which promptly sorted out the issue wit... See more


Company details

  1. Cashback provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

271 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Works great

Works great! You do need to double check the rules to make sure your order gets tracked, but great company

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Smooth Experience

Apart from a few hiccups where I needed to track or follow up on my cashback, my experience with TopCashback has been great.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Communication & support is amazing

Communication & support is amazing, particularly if you have an issue you can’t resolve yourself ie: company not complying with the cashback deal. I received prompt polite service from the staff at top cashback Australia and had a positive outcome.

26 September 2025
Unprompted review
Rated 4 out of 5 stars

Another cashback excellence

The rep at TopCashback was extremely helpful. The website/app itself is not very intuitive, sometimes I think it is quite difficult to get used to in comparison to other similar products. Regardless, would recommend for anyone to try as it sometimes have some very good deals with good reps to assist when help is needed.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Australia's best cashback provider

I’ve been using TopCashback since its launch, and my experience has been nothing short of outstanding. Their tracking is incredibly reliable, ensuring I never miss out on rewards, and their highest cashback guarantee makes it effortless to secure the best rate available. Over time, I’ve found them to be consistently trustworthy, efficient, and user-friendly. Without a doubt, they’ve become my go-to cashback provider, and in my opinion, they truly set the standard as the best cashback platform in Australia.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid. Use the alternative Shopback instead.

Avoid. Use the alternative Shopback instead. Closed my account due to apparent "multiple account use" policy. Have already proven to them prior that we have multiple accounts belonging to family and multiple ABNs running from same location and that this did not violate their user agreement. Another rep agreed that it was okay. Today just got our accounts closed. Didn't even communicate for review or clarification.

18 September 2025
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Michael Teo,

We’re sorry to hear about your account being closed, and we understand how upsetting this must be. While our multiple account policy is in place to protect members and retailers, genuine family or business cases should always be reviewed carefully and communicated clearly.

We’d really like the opportunity to revisit your case. Please contact our support team on contact@topcashback.com.au with your registered email , so we can escalate this for a thorough re-review and provide you with a clearer resolution.

We value your feedback, and we’d like to put this right.

Kind regards,
TopCashback Team

Rated 5 out of 5 stars

nice reward program

nice reward, used to have few times missing reward, but all were corrected promptly, and there are no more missing reward in last two years.

17 September 2025
Unprompted review

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