Track718一站式查询平台 Reviews 477

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers report that their orders were never delivered, despite the tracking information on the website indicating successful delivery. People frequently mention issues with products not arriving and express concerns about the legitimacy of the entire transaction process, including the payment system. Reviewers often describe the website as having significant operational issues and express concerns about the reliability of its services, particularly regarding tracking updates. Some people were dissatisfied with the delivery service, stating that the tracking updates were inaccurate and that they never received their packages, even when the website claimed otherwise. However, some customers also noted that the tracking on the website was impressively precise, displaying every step of the shipment journey in detail, and that it helped them follow their parcel from dispatch to delivery without a hitch.

What people talk about most

Delivery service

Customers had negative experiences with delivery services. Many reviewers report that packages marked as... See more

Website

Customers consistently note negative experiences with websites, often describing them as fake or fraudulent.... See more

Order

Clients share negative opinions on order fulfillment, with many reporting that products ordered online were... See more

Product

People report negative experiences with product. Many customers describe being scammed, with products never... See more

Payment

Users describe negative interactions with payment, often reporting that transactions appear to be phishing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

After one month from complaining, I receive a message today from Track718 in french, apologising. The order never was delivered. Dear Track718, you endorse scammers by not verifying if the delive... See more

Company replied

Rated 1 out of 5 stars

This is the third time I purchased something from China and the same delivery company. not one parcel has arrived. They are a bunch of thieves and are most probally stealing all the products and resel... See more

Company replied

Rated 1 out of 5 stars

A scam. 100% ! My product, a dartboard from Winmau-EU suggesting a solid supplier, was allegedly shipped from China to Spain but went through customs in Kansas City USA!? I even got a message that su... See more

Company replied

Rated 1 out of 5 stars

Avoid Track718 and any sellers that are using them. After more than one month of waiting for my order from China, which i didn't know the seller is in china and i saw their AD on tiktok, item didn't a... See more

Company replied


Company details

  1. Logistics service

Written by the company

Hi there! Thanks for stopping by our Trustpilot page! Before you leave a review, we’d love to share a quick note about who we are. TRACK718 is a **free parcel tracking platform** — we’re not a seller or a courier company. Our job is simply to help you track your packages from over 3,000 carriers worldwide by showing you the latest tracking info directly from their official websites. If anything goes wrong with your delivery — like delays, missing items, or other issues — the best step is to reach out to the seller or the shipping carrier directly. They’re the ones who can help sort things out. Thanks so much for your understanding and support! — The TRACK718 Team


Contact info

1.2

Bad

TrustScore 1 out of 5

477 reviews

5-star
4-star
3-star
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1-star

Replied to 97% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Scam

Same as the others, placed an order online, paid through PayPal, order says delivered but I received nothing, now the link to the store is no longer available.

19 November 2024
Unprompted review
Rated 1 out of 5 stars

SCAM Tracker

SCAM Tracker, used by SCAMMERS

This Track is showing, means simulate, a parcel is traveling from China to other country and location, show this around 1 month and at end show the parcel was Delivered, but not :(
Pure Scam.

17 December 2024
Unprompted review
Rated 4 out of 5 stars

No issues

I ordered a product from China to the UK and was a bit nervous when I saw all the reviews of this tracking company. I don't normally write reviews but thought I had to this time to share that everything was fine for me. Track718 was a bit behind on getting updated but I did receive the product ok in a reasonable time period. I can't speak to what happened to other customers' products but I personally had no issues.

13 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam scam scam

Scam scam scam. Do not use. Do not trust!! Pretty much what most others say of false tracking etc etc.
What I don't get is how there is a 1.3 average review s ore yet there isn't a single review above 1%.

11 December 2024
Unprompted review
Rated 1 out of 5 stars

My story is pretty much the same as…

My story is pretty much the same as other reviews. I saw an ad on face book went to the site and great discounts were offered. The site and the subsequent tracking were very convincing. The tracking went to "out for delivery" to "delivery" but nothing was ever delivered! I wasted a whole day waiting for something that never arrived and lost £42. These people are SCAMMERS! 0 STARS : the 1 star as I had to tick something.

2 December 2024
Unprompted review
Rated 1 out of 5 stars

Scammer alert!

Scam alert! Bought a product on Facebook thinking it was coming from the US yet the transaction showed critiblood-London. Then when the so called tracking was provided it was from Track718 in China. As soon as I saw that, I tried to stop them from supposedly shipping and told them I wanted a full refund. I was told I couldn’t cancel my order. I did tell them if I had known it was coming from China. I would’ve never ordered. Then weeks later this so-called tracking says my package was delivered and it never was. How many thousands of people are being scammed by just this one company. I think we all need to make a petition and get this taken care of with our government. Also social media sites that allow these scammers need to be held accountable for our losses.

27 November 2024
Unprompted review
Rated 1 out of 5 stars

I have a question for you

I have a question for you. I ordered a dress on Pennington but track718 was the delivery. Since the 15th November 2024 I has no update, I send them e-mail. To pennington and to track718 nobody anwser me. Did you know how can I be repay on my credit card?!

Thank you.

15 November 2024
Unprompted review
Rated 1 out of 5 stars

Ditto

I was fooled by a very real looking website offering big discounts on Blundstone boots as part of a Black Friday sale. Turns out original site was a copy of the actual Blundstone website (scam company has now pulled site down). Had been sent a track718.eu link that followed the 'parcel' all the way from China to my address before it was 'delivered'. Total fraud... Instagram had allowed this ad to be posted along with other legit ads...

5 November 2024
Unprompted review
Rated 1 out of 5 stars

**SCAM**

**SCAM**
The tracking number is not legitimate it says that it's stopping at certain stops and it's going through customs but it truly will never arrive.

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Track 718is a scammed

Track 718is a scammed. I ordered fashion clothes said it arrived and delivered. Never received the package. No email reply from customer service. No phone number to call and complain either .

9 October 2024
Unprompted review
Rated 1 out of 5 stars

Scammed

I echo all comments. Ordered Merrell shoes advertised on Facebook as ostensibly from Sports Direct. Turned out was dealing with blooms-body.com in Hong Kong. After over a month, received e mail from Track718 saying it was delivered to addressee. We were in then. Nothing arrived.
TOTAL SCAM SITES

13 September 2024
Unprompted review
Rated 1 out of 5 stars

It's a total scam !!!

It's a total scam, It showed me All of the tracking process tell it was the day to get delivered After that I couldn't see the progress anymore.. 🤬 I'm pissed..

6 September 2024
Unprompted review
Rated 1 out of 5 stars

Party to scam websites

The item sent for delivery was NOT delivered. They are part of the scam. They state item was delivered but could NOT, or would NOT provide contact information of who supposedly delivered this item in Australia. If they cannot provide this information then how can they track delivery. Total scam and no one seems to take action to shut them down.

23 August 2024
Unprompted review

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