Track718一站式查询平台 Reviews 477

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers report that their orders were never delivered, despite the tracking information on the website indicating successful delivery. People frequently mention issues with products not arriving and express concerns about the legitimacy of the entire transaction process, including the payment system. Reviewers often describe the website as having significant operational issues and express concerns about the reliability of its services, particularly regarding tracking updates. Some people were dissatisfied with the delivery service, stating that the tracking updates were inaccurate and that they never received their packages, even when the website claimed otherwise. However, some customers also noted that the tracking on the website was impressively precise, displaying every step of the shipment journey in detail, and that it helped them follow their parcel from dispatch to delivery without a hitch.

What people talk about most

Delivery service

Customers had negative experiences with delivery services. Many reviewers report that packages marked as... See more

Website

Customers consistently note negative experiences with websites, often describing them as fake or fraudulent.... See more

Order

Clients share negative opinions on order fulfillment, with many reporting that products ordered online were... See more

Product

People report negative experiences with product. Many customers describe being scammed, with products never... See more

Payment

Users describe negative interactions with payment, often reporting that transactions appear to be phishing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

After one month from complaining, I receive a message today from Track718 in french, apologising. The order never was delivered. Dear Track718, you endorse scammers by not verifying if the delive... See more

Company replied

Rated 1 out of 5 stars

This is the third time I purchased something from China and the same delivery company. not one parcel has arrived. They are a bunch of thieves and are most probally stealing all the products and resel... See more

Company replied

Rated 1 out of 5 stars

A scam. 100% ! My product, a dartboard from Winmau-EU suggesting a solid supplier, was allegedly shipped from China to Spain but went through customs in Kansas City USA!? I even got a message that su... See more

Company replied

Rated 1 out of 5 stars

Avoid Track718 and any sellers that are using them. After more than one month of waiting for my order from China, which i didn't know the seller is in china and i saw their AD on tiktok, item didn't a... See more

Company replied


Company details

  1. Logistics service

Written by the company

Hi there! Thanks for stopping by our Trustpilot page! Before you leave a review, we’d love to share a quick note about who we are. TRACK718 is a **free parcel tracking platform** — we’re not a seller or a courier company. Our job is simply to help you track your packages from over 3,000 carriers worldwide by showing you the latest tracking info directly from their official websites. If anything goes wrong with your delivery — like delays, missing items, or other issues — the best step is to reach out to the seller or the shipping carrier directly. They’re the ones who can help sort things out. Thanks so much for your understanding and support! — The TRACK718 Team


Contact info

1.2

Bad

TrustScore 1 out of 5

477 reviews

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Replied to 97% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

please dont trust this courier company…

please dont trust this courier company in china and hongkong there offering on face book refurbished iphone new on cheap price there also send us fake tracking as well and its show order delivered to SE22 9RY but the product will not come or deivered to us even email id no response from the company name is plug tech inc. and email id is customerservice369outlook.com its all fake people

29 June 2023
Unprompted review
Show reviews in all languages. (477 reviews)

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