Our travel consultant assisted wonderfully in the arrangement of our Fijian getway to 'The Naviti Resort'. With 4 adults and 4 young teenage kids, arranging Interconnecting rooms at 'The Naviti R... See more
Company replied
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Our travel consultant assisted wonderfully in the arrangement of our Fijian getway to 'The Naviti Resort'. With 4 adults and 4 young teenage kids, arranging Interconnecting rooms at 'The Naviti R... See more
Company replied
Communication was amazing, very helpful when I had a question. All transfers and planning was well organised, i didnt have to worry about a thing. Smooth booking service and we had a wonderful troub... See more
Company replied
The entire package was exactly as advertised. Travel Online were so easy to deal and communicate with throughout the whole process. The staff were so helpful when we had a slight problem the morning w... See more
Company replied
TravelOnline provided exemplary service when I was trying to source accomodation at a particular hotel in Bali. The deal they provided and the added bonuses of transfers made it an easy process. They... See more
Company replied
Established in 1994, TravelOnline is a multi-award winning online travel agent which has grown to become a leader specialising in Australia, New Zealand, Asia and the Pacific. We offer personal service, complete holiday packages and some of the most competitive prices in the market thanks to our major industry partners. We offer the convenience of an online service with the benefit of real people you can talk to. Enjoy the best of both worlds and book with confidence.
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Our first overseas holiday as a family since COVID. We always book ourselves but this time we booked through Travel Online. The package we booked for Fiji was great value. Communication was always thorough. Any questions were answered quickly. It was a stress free process, which I loved. Our accommodation was great and they even upgraded us (5 adults) to a suite. I would definately recommend booking through Travel Online.

Reply from TravelOnline
Travelonline provides excellent service and the best holiday deals ! We chose Beyond Karon Resort through Travelonline because it was a great deal and the resort provided all our essential requirements.
Beyond Karon resort is an absolute beachfront, boutique resort with a lovely pool , restaurant and walking distance to the centre of the town.
We thoroughly enjoyed our stay and look forward to booking our next holiday with Travelonline.
I

Reply from TravelOnline
We used TravelOnline to book our recent holiday to Radisson Blu Resort on Denarau Island in Fiji. Everything from the initial booking and deposit to the private transfers and check-in at the resort went off without a hitch. An added touch was the shoulder bags presented as gifts to the ladies in our party as we prepared to transfer to Radisson Blu from Nadi Airport. We would definitely recommend TravelOnline's services, and will have no hesitation in utilising them for future holiday bookings that we make.

Reply from TravelOnline
Travelonline l could not fault them. right down to the last detail airline tickets,boat trips, accomodation would certainly recommend them, all papperwork tickets spot on

Reply from TravelOnline
The hotels and flights are great prices
The staff will go out of their way to help
As I have used this company for all my holidays in the past year and every hotel flight was just amazing from Bali to Thailand as I tried two different hotels in Bali from Hardrock for big family holiday then Bali gardens for holiday for two
Thailand for a quick break at diamond cliff resort amazing
They are 5star company to work with as we have booked again for two trips next year they are my go to first

Reply from TravelOnline
This is our 2nd time using TravelOnline. Great Variety of destinations at great prices and value. We have enjoyed both holidays and had very clear and concise information to help assist our travelling and stays at the resorts. They are easy to contact, friendly and helpful to ensure your travelling experience is stress free. Great value for money that I couldn't beat when doing some independent research on the same destinations and costs. So will be using them again and again.

Reply from TravelOnline
Very easy and trouble free booking for our holiday. Everything was emailed on time and clearly detailed. We are looking forward to dealing with Travel Online soon.

Reply from TravelOnline
Everything was planed to perfection.we had a no worry holiday.From start to finish.

Reply from TravelOnline
I always use Travel On Line when I book my stays at Crown in Perth. The rates they offer are usually the cheapest. The travel consultants are very helpful and prompt to answer all enquires. Thank you for fabulous service again ☺️☺️

Reply from TravelOnline
Great communication didn’t have to chase anything was very organised which made our family prepared for our holiday!

Reply from TravelOnline
Great company, very helpful ,informative, professional, good communication. A company you really can trust for your holday needs .

Reply from TravelOnline
TravelOnline are a great way to go if you want competitive pricing without having to do it all yourself. They reply quickly and efficiently. I have used them several times before and would thoroughly recommend them to anyone planning a holiday in the locations they specialise in.

Reply from TravelOnline
Super easy to book, helpful consultants and a great price!

Reply from TravelOnline

Reply from TravelOnline
All travel went smoothly accommodation was perfect made for a great holiday in Thailand. Looking forward to next trip

Reply from TravelOnline
Travel online was a smooth booking process, easy and simple. Our whole holiday was booked, planned and went to plan. We had inclusions added in, like VIP Finns recreation beach which was exceptional. Travel online provided private transfers to and from the airport, a free tote bag which was practical and used our whole holiday. Our hotel was exceptional. The flights were well planned. Great holiday and booking process. From payment to flying home.

Reply from TravelOnline
We have booked 2 trips through TravelOnline now. The first one was supposed to be our honeymoon to Vanuatu in April 2020 so you can imagine what happened. They were really good with keeping me updated even though it must have been chaos for them. We used our credits for a trip to Daydream 2 years later without issue. And our most recent trip to Thailand was phenomenal. Everything was seamless and we had an absolute blast, for such a great price. We wouldn't hesitate to use them again.

Reply from TravelOnline
First time we have used these guys and we will be doing so again. everthing was so easy and as expected. Highly recommend them

Reply from TravelOnline
Travel Online offer great packages. They have quick response times to queries and offer great bonuses included in the package. I would travel with them again. We also received a cool beach bag on arrival at our destination.

Reply from TravelOnline
The package that we booked through TravelOnline had inclusions which made our stay into a wonderful relaxing holiday. We had never been to Fiji before and the FJD daily allowance, plus the spa experience was just brilliant. The transfers to and from the airport were seamless, and whereever we went the people were very friendly and obliging. I thoroughly recommend this package, and I would also like to commend Lisa Scull from TravelOnline who organised our trip so efficiently.

Reply from TravelOnline
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