A. H. Tripp & Son Ltd. Reviews 

153
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional local moving teams for being extremely efficient, friendly, and consistently helpful throughout the entire relocation process. People also mention that booking procedures and initial quotations are clear and fair, making the entire journey smooth, pleasant, and stress-free from start to finish. Though some customers reported serious issues with broken furniture, poor planning, and inadequate packing care during their large house moves. A few individuals additionally noted messy handling practices, such as unprotected carpets, careless box organization, and poor customer support regarding property damage claims.

What people talk about most

Service

Consumers find service to be a remarkably positive experience, frequently highlighting the friendly,... See more

Staff

Reviewers highlight positive aspects of staff, describing the moving teams as extremely polite, hardworking,... See more

Price

People report positive experiences with price, highlighting fair costs that align well with competitors and... See more

Product

Customers had ambiguous experiences with product, as some reviewers expressed appreciation for careful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Tripp team were great. Following an early quote, they fit us in at short notice on confirmation when the exchange/completion happened quickly. We opted for the full packing service and they were r... See more

Company replied

Rated 5 out of 5 stars

AH Tripp offered a visit to the house and provided a quick and competitive quote. We opted for the full packing service which was carried out efficiently and carefully. On moving day the team did a fa... See more

Company replied

Rated 5 out of 5 stars

The four men who came to pack for us were cheerful, polite, efficient and helpful. The following day the two who moved us into our new property had to wait in the van for over four hours as there was... See more

Company replied

Rated 5 out of 5 stars

All round excellent service from moving out and packaging for long term storage to a complicated move involving three properties. Staff are always courteous, efficient, attentive and responsive. All... See more

Company replied


Company details

  1. Removals Service
  2. also in
  3. Moving Supply Shop
  4. Piano moving service
  5. Removals company
  6. Self storage facility
  7. Storage facility

Written by the company

Tripps Removals is a friendly and independently run family removal and storage company based in Beaconsfield and Marlow in Buckinghamshire. Established in 1867, we carry out removals from and to any size of property and to all destinations within the UK and abroad. Regionally, we cover Berkshire, Buckinghamshire, Oxfordshire and Herefordshire, in particular areas such as Beaconsfield, High Wycombe, Amersham, Gerrards Cross, Marlow, Maidenhead, Slough, Henley-on-Thames, Princes Risborough and all surrounding towns and villages. But our offering doesn’t stop there. From helping you to move a single piece of furniture to another room in your home, to securely storing a classic car or moving your business into new premises, as well as providing a professional house clearance service, we are more than just a removal company.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

153 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(153)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Tripp’s were great

Tripp’s were great. Very quick and professional. Excellent packing - especially good at packing fragile china and glass.

27 September 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for taking the time to leave us a review. Your comments are lovely to read.

Rated 5 out of 5 stars

Tripps were fantastic!

Tripps were fantastic, would definitely recommend them! We opted for the full packing service and it was the best decision we made. We received a few quotes and not only was Tripps the most in depth survey, it was the most competitive. I'd used their services before, so it was a no brainer to be a repeat customer. The move took 2 days and the staff were great. Admittedly, day 2 would have been faster and less stress for the 2 workers if there were more of them, but they got the job done and we were very happy.

3 September 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for your kind comments and for taking the time to write a review for us. We are delighted that you were pleased with our services. We would like to take this opportunity to wish you well in your new home and to thank you for choosing Tripps to assist you.

Rated 5 out of 5 stars

Can't fault the service

Second time using Tripps and can't fault the service. Packing was done efficiently and quickly by Ben and Kieran, move day went well with a growing team as the day progressed. All went well and they handled some furniture/access issues at the new house with a pragmatic calm approach. Highly recommended.

20 September 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for your kind comments and for taking the time to write a review for us. We are delighted that you were pleased with our services. We would like to take this opportunity to wish you well in your new home and to thank you for choosing Tripps to assist you.

Rated 5 out of 5 stars

Would have given 0 stars but not an…

Would have given 0 stars but not an option.
During move many items broken and furniture damaged. They don’t take responsibility for the damage which they pass on to an insurance company.
There is an excess to pay, which is hidden away in the terms and conditions. The insurance company offered a pittance for the damage.
Wish we hadn’t used Tripp.

23 May 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Apologies David, we appreciate you sharing this feedback on your experience with us. This is certainly not how we like to end our relationships with our Clients and always strive for high standards and being transparent with our conditions. We would be more than happy to discuss with your further if you wish to email enquiries@trippsremovals.co.uk

Rated 1 out of 5 stars

Disappointed

Much damage to contents. Furniture etc collected Oct 23 and this included wrapping service. It was taken into storage until last month (Aug 24). I paid a lot extra as everything had to be carried to 3rd floor. The crew was sent to wrong address and they hadn’t been advised of items for disposal so were not happy having to carry back down. Several items including dining table + 3 chairs badly damaged. Mirror and picture frames smashed. Lamp shade squashed. Antique table completely destroyed, small table smashed. Apparently they are trying to find out what happened
Despite me returning their claims form (and I have to pay £50 excess), there has been NO communication from anyone at Tripps. I cannot dispose of anything (and therefore so far no compensation) until receiving authorisation from the insurers and so I am stuck with so many broken items in my lovely new home

18 September 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

We are sorry to read about the issues you encountered with your removal and the subsequent insurance claim. We understand how frustrating it is to deal with damage and delays during a house move.
Since this review was posted, we have updated our internal processes to ensure our coordination and communication regarding claims are handled more efficiently.

Rated 5 out of 5 stars

Good Job!

This was only a small job but was done quickly and efficiently. The men were polite and helpful.

14 August 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for taking the time to leave a review, it is most appreciated.

Rated 5 out of 5 stars

So professional and efficient!

The distance we were moving meant everything was going in one load. Tripps were helpful, friendly and professional from start to finish and took much of the stress and worry out of it. Our actually moving day was so efficient and quick, with care and respect for our belongings and home shown by the team. Even our spaniel got lots of fuss. Well done, and thank you!

5 July 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for taking the time to write such a lovely review of our services. We hope that you have now settled into your new home, and we would like to thank you for choosing Tripps to help you with your removal.

Rated 5 out of 5 stars

Tripp and Son moved me to my new home…

Tripp and Son moved me to my new home recently.
They were professional, efficient and organised from my initial contact to collection of the boxes and wrappings.
In addition I was particularly impressed by the kindness shown by the team on moving day, they clearly understood it was an emotional step I was taking.

26 July 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for your kind comments and for taking the time to write a review for us. We are delighted that you were pleased with our services. We would like to take this opportunity to wish you well in your new home and to thank you for choosing Tripps to assist you.

Rated 5 out of 5 stars

A pleasure to deal with

We had two visits to remove a full size snooker table from a 2nd floor of a property. Both Teams headed by Sam were a pleasure to deal with. Nothing was too much trouble. Every step was taken to ensure that no damage was made to the property. They were polite, respectful and professional. The property was left clean and tidy. I would certainly recommend this Company and would not hesitate to use them again.

27 June 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for taking the time to provide your feedback. We are delighted that you were pleased with our services.

Rated 5 out of 5 stars

Excellent Company

A.H. Tripp & Son we’re excellent! The whole team worked really well together. The team were all very polite and nothing was too much bother for them. We had the full packing service and can happily say nothing was broken or damaged in anyway. Very happy we used them and would definitely recommend to family and friends. Thank you for a stress free service!

7 June 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for taking the time to leave us your feedback, it is lovely to read. We would like to take this opportunity to wish you well in your new home and to thank you for choosing Tripps to assist with your removal.

Rated 5 out of 5 stars

Exceptional service

Exceptional service. We were let down by another removal company on moving day and Tripps stepped in at an hour’s notice, charging the same as the other company. I would wholeheartedly recommend them.

3 June 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for taking the time to write such a lovely review of our services. We hope that you have now settled into your new home, and we would like to thank you for choosing Tripps to help you with your removal.

Rated 5 out of 5 stars

The team of removal guys were fantastic…

The team of removal guys were fantastic !! Very polite ,hardworking and friendly . Nothing was too much trouble , they were well organised and worked perfectly together ! The whole experience from the first initial visit to the unloading at our new home was first class .
I would defiantly recommend Tripps !

10 May 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for taking the time to share your feedback on our services, it is most appreciated. We would like to take this opportunity to wish you well in your new home and to thank you for choosing Tripps to carry out your removal.

Rated 5 out of 5 stars

Brilliant

Brilliant. A few items of furniture moved including some difficult manoeuvres all conducted with can-do confidence. Mission accomplished. If we need to move we know who to trust.

8 April 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for your review and kind comments. We would like to take this opportunity to thank you for choosing Tripps to carry out your removal and to wish you well in your new home.

Rated 5 out of 5 stars

Furniture Move…

From the first contact of what was needed and the various amendments, A H Tripp were very professional. Follow up emails and support were well received. The actual move date went smoothly and the staff were very helpful and accommodating. Really have no complaints.

9 April 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for taking the time to write such a lovely review of our services. We hope that you have now settled into your new home, and we would like to thank you for choosing Tripps to help you with your removal.

Rated 4 out of 5 stars

I chose the company due to the reviews…

I chose the company due to the reviews on here. Overall I was pleased. They were very efficient. We paid for the breakables package and the 3 guys were really quick to pack everything up. Unfortunately we had quite a wait before we could get the keys to our new home, so by the time they then unloaded, it was a bit of a rush job and they had to just dump things and run. We seem to have misplaced quite a few bits and pieces of breakable items, but not sure if that was us or them. I would definitely recommend the company and the idea of having a removals company. They moved my piano and definitely took a lot of the stress out of the whole moving experience, which was quite an ordeal.

14 March 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for taking the time to leave us your feedback, it is lovely to read. We would like to take this opportunity to wish you well in your new home and to thank you for choosing Tripps to assist with your removal.

Rated 5 out of 5 stars

An excellent service.

Jay and his two (unnamed) assistants made our removal day as painless as it could be. They arrived on time, were polite, courteous and extremely efficient, both loading up and unloading at the new house very quickly and without incident. An excellent service.

21 March 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for your review and kind comments, they are most appreciated and will be passed on to Jay and the team.

Rated 5 out of 5 stars

Excellent service

The service was prompt and very efficient and the removal guys were very considerate and polite.
The whole experience was quick painless.

Our effects appear to have have been well stored and looked after and although we haven’t opened all the boxes yet as we are not fully resident everything looks to be in very good condition.

13 March 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for your review and kind comments. We would like to take this opportunity to thank you for choosing Tripps to carry out your removal and to wish you well in your new home.

Rated 5 out of 5 stars

Professional, reliable and trustworthy

A great company with a great focus on the customer. From calling for the initial quote to survey and eventual move they were excellent. My removal date constantly changed and they were very flexible and accommodating. The full packing service was an excellent value for money and the removal was complete in two days. I’ll definitely use them again!

8 March 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for your review and kind comments. We would like to take this opportunity to thank you for choosing Tripps to carry out your removal and we would be more than happy to assist you again in the future.

Rated 5 out of 5 stars

5-star service

I had the full works from Tripps with the packing service the day before. Couldn't be more happy with the service from start to finish.

They turned up on time and were friendly, professional, and put me at ease immediately since I was leaving them in the house to pack whilst I transported the rest of my family towards our new home.

The whole team was a pleasure to be around during a day that is stressful and long.

Couldn't recommend them highly enough. I don't plan on ever moving again but will call them if I change my mind.

22 March 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for taking the time to write such a lovely review of our services. We hope that you have now settled into your new home, and we would like to thank you for choosing Tripps to help you with your removal.

Rated 5 out of 5 stars

Amazing Service Making for a Memorable Day

The whole process from obtaining a quote to moving me in far exceeded any expectations that I had prior to my move. I felt the price was right and it compared favourably with any other quotes that I obtained. Callum came to pack up my house the day before and he was so easy to have around. He was punctual, polite and clearly very good at his job. The next day he returned with 2 X Pauls and Jordan. They were SO nice that they made my moving day a very happy one for me. They worked swiftly and cheerfully going above and beyond to be helpful. I was particularly impressed with their expertise in the way they handled my two pianos. I will definitely use Tripps again when I return to my house in a few years time and won’t hesitate to wholeheartedly recommend them to anyone thinking of moving house.

19 March 2024
Unprompted review
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Reply from A. H. Tripp & Son Ltd.

Thank you for taking the time to leave us your feedback, it is lovely to read. We would like to take this opportunity to wish you well in your new home and to thank you for choosing Tripps to assist you with your removal.

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