Unvault Reviews 159

Quality product, great communication and an amazing customer experience. Highly recommend. Would buy from again.

Amazing experience! Considering the value of my jewels, the team was extremely professional and supportive and gave me a lot of comfort. Better experience than even selling / getting value in India where there are so many options!

Awesome company very helpful quick and good payout

Extremely smooth process to get a sense of the value of my jewellery. The team was very supportive and patiently educated me on some of my questions.

Had an excellent experience selling jewelry that my wife no longer fancies - and used the cash to buy her something new for our anniversary! Thanks Unvault :)

I am so happy I found them. Very good service and value!

Most places try to get you to ship first and ask questions later, but I loved that Unvault didn’t do that. They do a quick photo-based valuation - really liked that. They also handled shipping (it’s prepaid and insured!!) to verify the item before making a final offer. Especially helpful if you have a lot of items you want appraised. Overall had a great experience - patient team + transparent process. Highly recommend.

Great experience. Very professional and responsive in a timely manner, excellent Al software to predict values of my jewelry, free insured shipping, fast and secure payouts, fully documented video and PDF breakdown of every piece of jewelry. Highly recommended and will be my go to for future evaluations and sales. Excellent job.

I did not have a CLUE about jewelry or what I was doing... Apprehensive the whole way. But Mr Will Nyman showed patience with an ability to educate. He commanded transparency that gave No Reason for DOUBT!💯 Thx again man

Great experience. Very professional and responsive in a timely manner, excellent AI software to predict values of my jewelry, free insured shipping, fast and secure payouts, fully documented video and PDF breakdown of every piece of jewelry. Highly recommended and will be my go to for future evaluations and sales. Excellent job.

Fair valuation of my goods. Very prompt customer service.

Amazing experience. Seamless & fair value for the goods

Although my initial experience was disappointing, I am now incredibly impressed by the reach-out from the company to make things right. I don't think I've ever been contacted by the CEO of a company, willing to do whatever necessary to help me and even offer alternative suggestions for seeking a means of selling my jewelry. THAT is real customer service and I much appreciate it.

I was hesitant about Unvault at first, but the appeal of getting my jewelry appraised and then selling a few unused and broken pieces was hard to resist. So I decided to give it a try. And I am so glad that I did.

The appraisal process was super quick - I just needed to upload the photos to get an estimate. The team then did an excellent job at keeping me updated about the next steps. Everything went very smoothly from submitting my items, to receiving the video of unpacking my jewelry, to getting the actual value of what I would receive as payment, and then to the final payment.
Highly recommend the platform.

Great experience. They did a fantastic job giving me a detailed walkthrough of each piece and personally answered every question I had on how they value gemstones. I got far more value than any one else offered me.

I can’t believe how easy, professional and empathetic everyone in unvault is. Amazing experience working with them. Their website is easy to use and love the dashboard to track my jewelry. I will recommend them to all my family and friends.

Integrity, responsiveness, service level equivalent to boutique couture stores!
The ability to talk to a live person who is lovely, understanding and respectful gained my confidence for three groups of jewelry I submitted for evaluation and accepted. Exceptional!

I would like to say, I like the professionalism of this new company. I may have misjudged offer that was made to me because they were so professional in reaching out to me and wanting to make it right and that they made a mistake. I really appreciated that I was just company much success in the future.

User friendly website, quick and polite customer service.

Total honest communication on my family jewelry. The entire process was handled professionally. I recommend. I will be back again.