Unvault Reviews 158

Friendly website, great communication back. They are working on stripe for ACH payments. I asked for check as payment and came on time.

I decided to unload some pieces that I haven’t worn in over a decade. The process was super easy and fast. The level of communication was great. And the offer was fair. I would definitely use Unvault in the future!

I highly recommend Unvault! Easy to work with, great communication.

Would highly recommend and I’ll definitely be a repeat customer and my mom as well… I’ve been looking to sell some of my jewelry for quite sometime and after doing my research I found unvault to pretty the only honest trustworthy company to handle my jewelry.. from a quick quote, to having my own personal guide who had FedEx pick up my items because there’s not one near me to having my cash quickly deposited… I can’t say nothing negative about unvault.. everything went perfect!!!

I have worked with Unvault on three occasions and they have always been very professional and transparent with their processes. The AI valuations are fair and they remit payment quickly. I am especially impressed with their level of communication and always keeping the customer in the loop. I would highly recommend using this service.

Extremely fast and professional service. Showed video of unboxing on arrival, reports of grading materials, fair offer, and quick to payout.

It took me some time to get up the courage to send Unvault my jewelry. My pieces weren't high dollar value, but they held emotional value that was difficult to let go of. I'm 60+ years old and this type of platform isn't something I'm intuitively comfortable with. However, after much back and forth I felt confident that I was sending my pieces to the right place. Will and the rest of the team were patient, communicative, and didn't pressure me at all. The website is fantastic as it gives you some idea of what each item could be worth prior to submission. They will send you videos of the opening of the box, the weighing of each item and the special X-ray. I also received a breakdown of the sell price of each individual item with a photo and other information. Everyone was willing to work with me and make sure I felt secure in my decision. I can be a bit old school so I've opted to have a check mailed. There are other items in my jewelry box that I'm thinking of sending in. They will send you a FedEx label, you just need to provide the box. Unvault will also have the box picked up at your home. Thank you, Unvault, for your patience and understanding as I worked through my reservations to get to the point where I made the decision to sell.

Quick and painless process, quick turnaround and very fair value!!

Everything was perfect. The transaction was quick,easy,and the way every transaction should go. Customer service was great,they kept in contact and I will definitely use again and recommend unvault to everyone...thank you

This company is a GOD send. The whole transaction was quick, easy even though it was a holiday. Thank you very much. I will definitely be a repeat customer.

i would definitely use unvault again they were more than helpful and was super easy i have been telling everyone i know allot this option

Above expectations. i will be recomending them to everybody j know.

The costumer service is great they try to help I used them twice

The best costumer service I'm a repeat costumer and I'll definitely do business with them again thanks for your business unvault

This was a wonderful experience for me. I was informed every step of the way, And I was given a higher price than my original evaluation. Very professional

They worked with me a my jewelry and were extremely communicative.I will definitely be using them again in the future.

I was hesitant to use this method and send my jewelry in the mail but unvault was so fair and honest and I appreciated how easy the process was! I’ve used them twice and will definitely go to them again.

I came across Unvault through a mom's group and I quickly learned that I've finally found the perfect solution to my family heirloom. I had been contemplating what to do with a bunch of jewelries I had received as gifts over the years and simply unable to wear them due to various reasons. I didn't have a jewelry store that I trust, neither was I comfortable simply selling/trading them online for fear of being under valued and having buyers remorse later on. Unvault offers an instant valuation with full transparency throughout the process. When I still didn't feel comfortable I was able to email and have conversations with the team. The envelope you ship the jewelry in are fully insured, the turn around is quick and I made my sale and received the cash within a day. I also bought some very beautiful solid gold pieces from their original business Sonalore. I highly recommend Unvault.

The appraisal process was fast, the communication was excellent keeping me updated from the moment I submitted my items to the time payment was processed.Unvault proved to be incredibly trustworthy, safe, and secure—giving me full confidence in the entire process, Highly recommend!

They were very professional and were accommodating when I had questions or concerns.

I will use again if the need arises.