Half of my order was never delivered, I also got some random things in my box that I never ordered. Unable to contact customer service, no response on instagram or over the phone. Website now does not... See more
Otrium
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See what reviewers are saying
Who knew there was such a great way to purchase name brand, high quality clothes affordably, with beyond expectation customer service? Love love love what I bought, and on items that didn’t fit, there... See more
Love this site. Higher quality brands with incredible prices. It’s now my go to 100%. One disclaimer but far from a deal breaker; temper your expectations on the shipping dates. They seem to run 3-4 d... See more
Company replied
As a 61-year-old Grandmother, I'm always looking for gifts for my daughters and granddaughters. I ran across the Otrium site by accident, and what a find! The prices are incredible for the high-cali... See more
Company replied
People also looked at
I’m completely satisfied and pleased…
I’m completely satisfied and pleased with the service provided by this company it’s quality in packaging materials the speed of the delivery and the ease of returning items make it a breeze I couldn't be happier

Reply from Otrium
Treasure Hunt
4 stars only because my last order was lost in transit. I don't blame Otrium. It took a while for a resolution contacting the carrier and Otrium. In the end my order was refunded and I was given a generous coupon code for the inconvenience. I was really looking forward to receiving the items which are now no longer available. It's a bit of a treasure hunt.

Reply from Otrium
Thought it was too good to be true,and it was.
I ordered a hat I had seen on other sites that I loved. It was on clearance. Price was fantastic. So much so that I thought it was too good to be true. It turns out it was. Once my order has been placed. I received the email saying that it was placed but there was no tracking number just in order number. I was then unable to log into the website and get a tracking number. I did however received three or four emails from the company in German. I speak English. I ordered in English.
However, the hat did arrive. Within about 5 days. Not bad; except I had ordered a wide broom fedora teardrop shape top with a pencil curl on the brim. When they open the box instead of packing it the long way like anybody would have. They packed it sideways so that the front brim in the back brim were bent up at ridiculous angles and the headband and shape of the hat was mangled. I took a photograph. It looks like somebody stomped on it. Luckily I know hats and I rehabbed it into a sensible looking hat. When I realized that the hat that that I had in my hand was not the hat that I ordered. Wrong brim no pencil curl. Wrong ribbon. Same color as hat, not darker brown. It was literally the wrong hat. Today is Saturday I received the package Friday. I don't know what I'm going to do. My experience, Otrium left me feeling Had. Like they got me .. you know like a sucker.

Reply from Otrium
Always dependable
Always dependable. Amazing selection. Great prices. Overall love this site.

Reply from Otrium
I love shopping at your website
I love shopping at your website! I’m crazy about Anatomie clothing.

Reply from Otrium
Love the prices and how quick they are…
Love the prices and how quick they are to find a solution! The products are good but need newer offers. They have to cut the sending costs. There's just so many competitors out there to keep charging clients to send and to return products!!

Reply from Otrium
Excellent Selection and Unbelievable Deals!
I recently discovered Otrium, and I must say, I'm thoroughly impressed with their selection of apparel. From start to finish, my shopping experience has been nothing short of amazing. Whether you're looking for everyday essentials or something unique for a special occasion, Otrium has you covered. I found several hats and clothing pieces at significantly lower prices compared to other retailers. It's the perfect place to shop if you're looking for fashionable clothing without breaking the bank. I was also highly impressed with the shipping and delivery process. My order arrived quickly and in perfect condition. I highly recommend Otrium. Give them a try, and you won't be disappointed!

Reply from Otrium
Love the high quality brands and the…
Love the high quality brands and the incredible deals that I find on Otrium! I can buy with confidence knowing that they make returns and/or exchanges a snap. Highly recommend!

Reply from Otrium
Excellent selection, prices, and shipping. Thank, Otrium!
Very fast shipping. Quality, genuine products at unbeatable prices. I picked up 4 pairs of Everlane pants for $15 each. These retail for $90. I might order more since I wear these nearly daily.

Reply from Otrium
Quality product at an amazing price and…
Quality product at an amazing price and fast shipping too!!

Reply from Otrium
Top notch customer oriented experience
Top notch customer oriented experience, always on top of market game, extra coupons, not annoying with emails, beautiful prices, awesome pieces, shipping is super fast, no hassle returns and their boxes are excellent.

Reply from Otrium
I Love Otrium
I love Otrium: it has very eclectic and high quality merchandise at very good prices; delivery and return are easy and efficient. I've purchased many items and continue to count Otrium my go to shop.

Reply from Otrium
These guys charged me and did not…
These guys charged me and did not provide the order confirmation nor shipping details. I was conveniently charged a pretty penny for shipping. Their file a request form does not work, nor does their facebook respond called 5 times and their phones hang up on you. This is not a real company I’m filing a complaint to the better business bureau and fraud to my bank. Avoid them. Customer service is 0/100.

Reply from Otrium
Excellent products with excellent…
Excellent products with excellent pricing. Quick shipping.Calling customer service proved to be an excellent customer service experience. All good as long as my returns are smooth as expected.

Reply from Otrium
Packaging strong and delivered in a…
Packaging strong and delivered in a reasonable amount of time and the tracking was easy.

Reply from Otrium
I had read a bunch of terrible reviews…but...
I had read a bunch of terrible reviews online about Otrium, but my experience has been flawless.
Ordering was super easy. Prices were incredible. Shipping was fast and came in a very nice box with everything in their original bags and with original tags.

Reply from Otrium
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