Otrium 

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See what reviewers are saying

Rated 1 out of 5 stars

Half of my order was never delivered, I also got some random things in my box that I never ordered. Unable to contact customer service, no response on instagram or over the phone. Website now does not... See more

Rated 5 out of 5 stars

Who knew there was such a great way to purchase name brand, high quality clothes affordably, with beyond expectation customer service? Love love love what I bought, and on items that didn’t fit, there... See more

Rated 5 out of 5 stars

Love this site. Higher quality brands with incredible prices. It’s now my go to 100%. One disclaimer but far from a deal breaker; temper your expectations on the shipping dates. They seem to run 3-4 d... See more

Company replied

Rated 5 out of 5 stars

As a 61-year-old Grandmother, I'm always looking for gifts for my daughters and granddaughters. I ran across the Otrium site by accident, and what a find! The prices are incredible for the high-cali... See more

Company replied

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As a 61-year-old Grandmother

As a 61-year-old Grandmother, I'm always looking for gifts for my daughters and granddaughters. I ran across the Otrium site by accident, and what a find! The prices are incredible for the high-caliber current fashion trends offered; many designers my kids often purchase at full price, even a few I still frequently buy from. Returns or exchanges are a breeze. I highly recommend Otrium and tell all my friends.

5 May 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Melissa,

Thank you for your review. We're glad to read that you have been able to find multiple great deals! We can't wait to see you and your friends shopping with us again.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Worth checking out

They have great prices and high quality brands. Sometimes you have to research a certain brand or product to get the right size because there is occasionally no product info or foreign sizing. But really good deals and the items are as good as advertised when they arrive

12 May 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Jesse,

Thank you for your review. We're glad you were able to benefit from the great deals we offer! If you ever have any queries, please do not hesitate to contact our Customer Service team.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

I never heard of this company before…

I never heard of this company before and I came across looking for an expensive pair of shoes . How low the price was I was skeptical it was a scam but I put a large order in and I was so impressed.
I did receive the wrong leggings but i ended up loving the pair that came
Putting in another order.

4 May 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Ashley,

Thank you for your review. We're glad you were able to benefit from the great deals we offer! If you have not already done so, please feel free to reach our to our Customer Service team regarding your order.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

LOVE Otrium!

Huge selection! Great brands! Easy returns. New items being added constantly!
AND, the discounted pricing allows everyone access to these fantastic brands!
I love this site!

27 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Jill,

Thank you for your review. We're glad you were able to benefit from the great deals and services we offer!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Love Otrium

Love Otrium, it's like a treasure hunt of designer products at a discount. Also love the fact that the product arrives so quickly and has a return label included in case something doesn't fit right.

4 May 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi there,

Thank you for your review. We're glad to read that you were able to find some great finds at our discounted prices!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Love the free shipping on $99 + orders

Love the free shipping on $99 + orders, Shipping is FAST, and you won't find better prices for the brands! Everything comes in the original brand packaging. And they are always running sales so you can save on their already insane low prices.

10 May 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Melissa,

Thank you for your review. We're glad you've enjoyed your shopping experience!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Heard about them through social media…

Heard about them through social media ads. The site looked very reliable and polished so took a chance and I was surprised by the speed of delivery, the e-commerce experience, the return process, and the customer service.

26 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Bharat,

Thank you for your review. We're glad you were able to benefit from the great deals we offer! We're happy to hear you enjoyed your overall shopping experience.

Kind regards,
Team Otrium

Rated 4 out of 5 stars

Great deals, if you can find your size

Great discounts, fast delivery. Would be nice if I could get updates when they have things in my size, there’s not a lot of mediums that make its way to the site.

17 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Dylan,

Thank you for your review. We're glad you enjoyed our services. You may always choose to favorite your favorite brands to keep track of new product made available!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Excellent shoes and an even better…

Excellent shoes and an even better price. I love the options the website has so will be ordering soon

1 May 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Jeff,

Thank you for your review. We're glad you were able to find great options and prices on our site! Can't wait to see you order with us again.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

The quality of goods and fast shipping…

The quality of goods and fast shipping are making otrium my favorite new shopping site!!

19 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Kerry,

Thank you for your review. We're glad you were able to enjoy our services. We can't wait to see you back shopping with us!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

E-commerce diamond in the rough

Great brands, excellent prices, and frequent extra discounts have me on the site weekly to check on new inventory drops from Everlane to Proenza Schouler. Shipping is fast and returns are easy.

5 May 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Artemis,

Thank you for your review. We're glad you were able to benefit from the great prices and discounts that we offer!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Good deals, high quality

All items were delivered on time, and appeared exactly as they were online! I was hesitant to purchase because I had never heard of Otrium before, and the deals were so good - I was worried I would get ripped off. My stuff arrived and I'm happy with literally every item. Will definitely be shopping here again.

4 May 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Molly,

Thank you for your review. We're glad you were able to benefit from the great deals we offer and that you had a great first time experience with us! We hope to see you shopping with us again.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Otrium offers great name brands with…

Otrium offers great name brands with discounts you won't find anywhere else. This has recently become my go-to store, and the shipping is fast & prices always reasonable. Otrium is an underrated online shopping avenue more people should know about!

30 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Lexi,

Thank you for your review. We're glad you were able to benefit from the great brand selection and deals that we offer!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

They carry very good quality brands.

They carry very good quality brands.
Very fast shipping and always respond my request( customer service)

2 May 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Misook,

Thank you for your review. We're glad you were able to enjoy our services.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Fast delivery and easy returns

Great brands, great prices fast deliveries and easy returns!!!

26 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Victor,

Thank you for your review. We're glad you were able to benefit from the great deals and services that we offer!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

OTRUIM IS AMAZING

Otrium is an amazing app that offers quality clothing as reasonable price points.

2 May 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Jennifer,

Thank you for your review. We're glad you were able to benefit from the great product selection and deals we offer!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Perfect shopping experience

Perfect shopping experience, nothing to complain about

12 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Alexandru,

Thank you for your review. We're glad you had a perfect shopping experience! We hope to see you shopping with us again.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Frighteningly fast shipping

I've purchased several items from Otrium and I must say, their shipping speed makes Amazon look like the Pony Express. Incredibly fast shipping.

10 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Kyle,

Thank you for your review. We're glad you were able to benefit from the shopping and shipping experience with us!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Quick response to issues is always…

Quick response to issues is always valued, the willingness to address and solve it even more.
I appreciated when presenting a problem Otrium Customer Service responded promptly communicating frequently to finally come up with a solution, thank you indeed!
Thank you.

24 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi JT,

Thank you for your review. We're glad to read that you have had a great experience with our Customer Service Team.

Kind regards,
Team Otrium

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