Vape Cloud UK Reviews 

271
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Scam company! Tried to enter my card details, thankfully the bank blocked the payment as it flagged as a high risk site. Following day discovered someone had taken my card detail and tried to add my... See more

Rated 2 out of 5 stars

Ordering one weekend - to not receive order until after the next weekend is not acceptable is it - well that's assuming it does turn up next week - galling when you've paid £2.99 extra for postage,... See more

Company replied

Rated 1 out of 5 stars

Shame on you Vape Cloud Uk i'm getting bombarded with emails pretending to show your concerns about Covid-19 when only it is really a sales email preying on people's fears and making a profit out of i... See more

Rated 2 out of 5 stars

Ordered Friday before 4pm. Didn't receive order till following Tuesday. Only 50% of order received, missing two shortfalls, coils, and nic. Still not received two weeks later. No messages fr... See more

Company details

  1. Electronic cigarette store

Information provided by various external sources

Buy the best vape juice online. Premium E-Juice and E-Liquid online delivered directly to your front door. Free next day delivery on orders over £20!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

271 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(271)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order not received yet.

How can I write a review if I've not received my order. Poor service.

24 July 2020
Unprompted review
Vape Cloud UK logo

Reply from Vape Cloud UK

Hi Martin

After investigating your missing order we found that it had been delivered on time, however the package moved by someone in the house after delivery.

Goods were fully received.

Rated 1 out of 5 stars

The dreaded flooding issue

This is the second Zeus x RTA I have purchased. This time around I purchased the red. Firstly the paint is shocking and after washing it for the first time I noticed that the red paint has already started to peel off. Not good. Secondly I don't know if this is an old batch but it suffers from the dreaded flooding issue. The first RTA I purchased from another supplier suffered from the same problem and after contacting Geekvape they admitted that the chimney was at fault and sent me a new chimney. It takes 6 weeks from shipping to delivery. Normally I would send it back for a refund but since the paint has peeled I think its very unlikely it would be accepted by Vape Cloud. So back to Geekvape I go. Be warned!

6 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, great prices on there shortfil juices, and flaours are really nice, arrived very quickly too, and well packaged, cheers guys keep up the good work :)
Thabl you..

5 July 2020
Unprompted review
Rated 5 out of 5 stars

Great prices

Great prices, and items arrived in just a few days. Excellent service, will use again, without hesitation.

14 May 2020
Unprompted review
Rated 5 out of 5 stars

One stop shopping for all your vaping needs

The selection of premium eliquids is second to none. There are some useful and appreciated discounts on eliquids weekly and the variety available caters to all vaping palates. The available delivery by courier is a must if you want dependable delivery during the Covid19 pandemic.... I recommend highly.

18 April 2020
Unprompted review

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