Found VMS online and couldn’t be happier. Added CarPlay to my Toyota Yaris, really helps having navigation on the screen and avoid faffing around with my phone on the holder. Great experience with the... See more
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Review summary
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The lads turned up on a Saturday afternoon to install a aftermarket HUD unit on a brand new model Y 2026 Juniper Tesla and did a fantastic job. Saved lots of time and very professional. I’ll use them... See more
Recently ordered a sync 3 system to replace my sync 2 in my Focus RS.I have been waiting excitedly for a few weeks waiting for the day.Multimedia Systems have been excellent from the start with help... See more
I upgrade my Mercedes Android entertainment system, rear view camera,interior ambient light and speakers make my car like new interior and luxury. The sound system and android system is so nice and ea... See more
Company details
- #22 of 33 best companies in Car Equipment Accessories Store
- #38 of 60 best companies in Vehicle Parts Shop
- #83 of 132 best companies in Car accessories shop
- #4 of 6 best companies in Car Stereo Shop
Written by the company
The leading vehicle automotive upgrade specialists. We pride ourselves in providing your vehicle with the latest Android Screen, Carplay Boxes and accessories. We have retrofits available such as Apple CarPlay/Android Auto, Reverse Cameras, Rear Parking Sensors, Ambient Lighting and much more for your car. We aim to have products available for almost every vehicle on the market whilst also having engineers readily available across the UK to help with the installation process should wish to include the service with your purchase! With top professionalism and helpful staff, it is a no brainer to come to us for your vehicle upgrades without breaking the bank - shop with us today!
Contact info
Bridge View Court, 19 Grange Rd, SE1 3BT, London, United Kingdom
- 0808 188 9019
- contact@vehiclemultimediasystems.com
- vehiclemultimediasystems.com
4.6
Excellent
126 reviews
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Replied to 75% of negative reviews
Typically replies within 24 hours
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Disappointing follow up support
Sold me a multimedia system for my bmw. Waited a couple of weeks for the installer to get in touch and after a few cancellations by the installer we got it in. Initially the support online was good but then it completely dried up. Emails not responded to. They kind of just leave you to work it out for yourself with a next to useless user guide. These guys clearly know their product but more support needs to be given to assist in what the product can and cant do. Disappointing.
6 November 2024
Reply from Vehicle Multimedia Systems
Hi Simon,
Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience and truly apologies if it fell short of your expectations.
We understand your frustration regarding the support provided. I have gone out and looked through your communications, While we believe we’ve responded promptly to all your emails and even arranged for our engineer to assist during evenings and weekends, we’re sorry if there were still unresolved issues or miscommunication along the way. We have not received any communications from you since the last conversation you have had with our engineer, the engineer also gave you a direct number to speak to him anytime you have any questions.
We always strive to improve our services, and your comments about the user guide and support we feel is slightly misleading as everything has been done in contacting you and engineers going out their way to support you on their evenings and weekends. We’d love the opportunity to ensure you’re fully satisfied with your multimedia system. Please feel free to reach out to us at anytime and we’ll do our best to assist you further.
Thank you for your understanding, and we appreciate your business.
Already installed it is great and it is…
Already installed it is great and it is a very big difference with the one it brought from the factory
29 August 2024
Reply from Vehicle Multimedia Systems
We appreciate the kind words Gustavo!
Had a 12.3 inch android screen fitted…
Had a 12.3 inch android screen fitted today with CarPlay, really good pricing and the results speak for themselves, super quick and easy process start to finish from ordering to install. Would highly recommend and will be using again when I decide to upgrade my car.
20 October 2024
Unprompted review
Reply from Vehicle Multimedia Systems
We appreciate the kind words and recommendation Will!
Great service all round
Great service all round. I would highly recommend this company
14 September 2024
Reply from Vehicle Multimedia Systems
Thanks Stuart!
Very good service
Was kept up to date on my order and again on the installation date. Arrived on time and all completed in good time as expected. Was shown some features too.
Would recommend.
15 September 2024
Unprompted review
Reply from Vehicle Multimedia Systems
We're glad you enjoyed the process Jonathan!
Reply from Vehicle Multimedia Systems
Thank you Muhammad!
1 series android carplay
I recently had my 1 series screen changed by VMS and the experience was fantastic! The team was knowledgeable and attentive, helping me choose the perfect upgrades to enhance aesthetics. They worked efficiently, and my car was ready ahead of schedule. I highly recommend VMS for anyone looking to elevate their car.
28 August 2024
Unprompted review
Reply from Vehicle Multimedia Systems
We really appreciate the kind words Pactz!
Amazing start to finish!!
Went to VMS for a second time to get my ambient lighting done on my X5 F15, and fully in love with it. Has completly transformed my interior and driving experience. The lads you can see straight away they love working on cars and enjoy every part of installing the kit and seeing the result just as much as I did as a customer. They are very knowledgable about cars and made me feel very safe in leaving my car being stripped part for hours till they finish. Couldnt recommend them enough, everyone check out there work, highly recommend. Second time getting ambients done now with VMS!!
20 August 2024
Unprompted review
Reply from Vehicle Multimedia Systems
We were thrilled to have had you back again Rayhan, enjoy the lights!
Very happy thanks
The ordering and fitting of the sync 3 was very easy, great service from Ray who supplied and fitted the unit .
The unit was fitted in a Lincoln mkx which is the first one they,ve done in the UK, done a great job, very happy thankyou.
10 August 2024
Reply from Vehicle Multimedia Systems
Much appreciated Malcolm! It was a great experience for us both for sure.
Installation issues from day 1
Installation issues from day 1. Rear camera installed fell off after being installed on the same day. An error was left due to disconnecting cables during troubleshooting the installations as the controls were not working, this error came up after starting my car which became very annoying, it also meant i could not see genuine faults dring this time. It took over 3 weeks for the issues to be resolved which required constant chasing. After having paid almost £1000.00, I have received a parking fine for £100.00, although they asked me to park in their work area in Coventry. The sales manager did try to be helpful, however still relied on me to work with the engineer. The whole end to end experience has been the worst and i could not honestly recommend this company or their services to anyone.
27 July 2024
Reply from Vehicle Multimedia Systems
Hello Wesley, we are sorry to hear you've had a bad experience with us. We pride ourselves in having high quality products that work with each and every car it's made for. Unfortunately sometimes issues slip through and can compound which has happened in your case, that's on us and we're constantly working to improve our products further to avoid this with your feedback.
Regarding the parking fine, I believe our engineer has been in touch to pay your fine for you. They had picked a secondary location with more shops and amenities availabile for your convenience while the installation took place and unfortunately did not check parking restrictions. We do still maintain that it is the responsibility of the driver of the car to check for any parking restrictions and pay accordingly however.
Again, we apologise for the supply issues and are actively working to mitigate them further. Our engineers, while being contracted by us, will be briefed accordingly to ensure the best experience is maintained for our customers. Thanks for your feedback and understanding!
Jaguar Media Screen & Carplay
I had Vehicle Multimedia Systems upgrade the media screen on my Jaguar today, and I'm very pleased with the results and the work done by Ray.
Happy to recommend them.
18 August 2024
Unprompted review
Reply from Vehicle Multimedia Systems
Thanks Spike, we appreciate the recommendation!
Reply from Vehicle Multimedia Systems
Thank you John!
Reply from Vehicle Multimedia Systems
Thanks Robert!
Bought the sync 3 upgrade for my ford…
Bought the sync 3 upgrade for my ford ranger. Easy install done by myself and great system. Would highly recommend
1 June 2024
Unprompted review
Reply from Vehicle Multimedia Systems
Thanks for the kind words Robbie!
Absolutely amazing customer service if…
Absolutely amazing customer service if you have any questions or issues they are so helpful and kind 😊amazing screen looks so smart didn’t take long to come definitely worth every penny
13 April 2024
Unprompted review
Reply from Vehicle Multimedia Systems
Hey Sienna! Thank you so much for your kind words, we appreciate it.
Carplay box fitted to BMW
Ray fitted a carplay box to my BMW 5 series earlier this month. Travelling to me near Portsmouth he completed the job in a couple of hours for a great price. After a few weeks use I can say this is an excellent item. Thoroughly recommended.
9 March 2024
Unprompted review
Reply from Vehicle Multimedia Systems
We're so glad you had a great experience with us Roger!
The company are really skilled at there…
The company are really skilled at there job I would recommend anybody who is interested in any car systems to contact you
10 March 2024
Reply from Vehicle Multimedia Systems
Thank you for the kind words Simon!
Great product at a great price and…
Great product at a great price and fitting was really good
3 January 2024
Reply from Vehicle Multimedia Systems
Many thanks Keith!
Good Old Fashioned Customer Service
Had a new screen installed in my car which turned out to be faulty.
No argument or hassle, after the Christmas break a team turned up and replaced the screen, making sure all was working properly before they left.
9 January 2024
Unprompted review
Reply from Vehicle Multimedia Systems
Thank you Al! We're happy to help
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