I can’t recommend VentraIP highly enough! Their customer service is absolutely top-notch – every interaction I’ve had has been prompt, friendly, and incredibly helpful. It’s so refreshing to deal... See more
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Company details
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VentraIP is the largest privately owned digital service provider in Australia, backed by a team of industry veterans and local technical professionals who ensure our customers always get the best customer service and technical support 24 hours a day, 7 days a week.
Contact info
105/66 Victor Crescent, 3805, Narre Warren, Australia
- +61 3 9013 8464
- sales@ventraip.com.au
- ventraip.com.au
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 48 hours
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Impressive to say the least!
Both James and Amy were patient, polite and professional. They listened to my problem, verified my authenticity and solved it. Amy even extended a courtesy while our payment flows through the system.
Well done guys, very impressed.
Straight Up
Straight up, VentraIP is the real deal for Aussie hosting. Their customer service isn't just good - it's bloody brilliant. Website's mint and dead easy to use. No corporate fluff, just reliable service that actually works. If you're after hosting that won't give you the run-around, these legends have got your back.
VentraIP are my web hosting provider…
VentraIP are my web hosting provider for over 7 years. I value their "can do" attitude and respect to customers. Their support team is Australia based and very knowledgeable. They understand business needs. The hosting prices are reasonable for such a great service.
Flexible - affordable - responsive!
Flexible, affordable, responsive, great range of services. Excellent!
Very completive pricing and ease of use…
Very completive pricing and ease of use website.
The technical support staff
The technical support staff are very knowledgeable and friendly. Absolute pleasure to deal with!
Super Helpful
Amy was super helpful and patient, given that I am a luddite with all of this. As are all the people, Zac the other day, I have called for help. I really appreciate that I can call and not have to figure it online.
I have been a long term customer of…
I have been a long term customer of VentraIP having moved after 10 agonising years with Crazy Domains.
If you would like to deal with a team based in Australia, then this is the company you need.
The team are friendly and work hard to ensure you have the best experience - for which I am very grateful.
Bradley was so friendly and showed…
Bradley was so friendly and showed great patience when I was so stressed and clearly did not understand the technicalities and he knew his stuff.
Thanks so much Bradley.
So helpful!
Highly recommend VentraIP. The service is stable and the support team is tremendously helpful. All around good guys, 11 out of 10.
Zachary was super helpful
Zachary was super helpful and very polite and easy to deal with. Problem sorted out in less than a minute.
Excellent problem solving and more
Had a great experience today - Excellent problem solving and suggestions, going above and beyond.
Ventra staff have a great client-centric culture and I am happy recommending them.
Amy was wonderful to talk to
Amy was wonderful to talk to. Easy to understand.
She was patient & kind & helpful.
I haven't had a call to a tech company that good in years. Thank you!
I was having trouble affording my…
I was having trouble affording my hosting and their billing department helped me find a new plan with a current discount to help me out. They made it really easy.
I’ve had a great experience with…
I’ve had a great experience with VentralP. I’ve got a few different websites hosted through them and the service has been excellent. Their support team is responsive and easy to deal with, the system is solid, and the pricing is really competitive. All around, it’s been a really smooth experience.
Great people people
Super responsive Australian support
Super responsive Australian support. Systems uptime is 100%. Great promotional pricing regularly offered.
Reece is the absolute man
Reece broke down and explained everything to my understanding and then amended my issue for me because I laptop isn’t turning on. 10/10 for service, relatability and speed.
I would 100% go for a beer with this bloke
Zac's customer service was exceptional
Zac's customer service was exceptional. Told us about benefits that we did not know about & sorted all our inquires.
Zachary was very lovely and helpful…
Zachary was very lovely and helpful with asking about an invoice that is no longer needed.
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