Vickery Estate Agents Reviews 748

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge. Many highlight the exceptional customer service, noting that the team goes above and beyond to provide guidance and support throughout the entire process. Reviewers frequently mention the excellent communication and quick response times, which contribute to a smooth and stress-free experience. However, some people were dissatisfied with a lack of communication, reporting unreturned calls and emails from one of the branches, and a poor service experience. Conversely, a few other people also felt that the staff were always helpful and professional, and that the company was well-organized and efficient.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, supportive, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Response time

People report positive experiences with response time, highlighting the excellent, swift, and honest... See more

Customer communications

Customers had positive experiences with contact, highlighting the professionalism and helpfulness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company... See more

Company replied

Rated 5 out of 5 stars

From start to finish, the team at Vickery in Fleet went above and beyond to support us through both the sale of our old home and the purchase of our new one. Jordan and Sarah were exceptional - friend... See more

Company replied

Rated 5 out of 5 stars

Thank you so much To Edward at Vickery Estate Agents in Camberley. His support throughout the process has been incredible. I really appreciated his consistent communication and openness about what was... See more

Rated 5 out of 5 stars

Vickery in Lightwater provided a professional service from Day 1 when we first met. We were kept informed of every viewing, received feedback and held timely reviews with Richard on progress. Once... See more


Company details

  1. Estate Agent

Information provided by various external sources

Vickery and Company are leading Letting and Estate Agents in Camberley, Farnborough, Fleet, Frimley, Lightwater, Westend, and Bagshot. Visit our website today to book a free market appraisal


Contact info

4.9

Excellent

TrustScore 5 out of 5

748 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Edward kept us updated and made the…

Edward kept us updated and made the moving process very smooth. Would highly recommend.

4 March 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Mia,

Thank you for taking the time to leave Edward this wonderful five star review!

We wish you every success in the future.

Kind regards,

Lewis Careford - Manager

Rated 5 out of 5 stars

Great service

4 March 2026
Unprompted review
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Reply from Vickery Estate Agents

Thank you for taking the time to leave this review!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Great service & support

We worked closely with Toby and Edward to purchase a house with Vickery. The service has been great from start to finish. At the point of searching, they would arrange for us to see multiple properties which they felt would benefit us. When we made an offer we received weekly updates and guidance which was especially helpful as this was our first time buying a house. Would highly recommend using this estate agent to anyone looking to purchase a house.

20 February 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Fran,

It is a pleasure to read your comments as to your experience with myself and Toby. We are equally delighted to have found your new home!

Thank you for taking the time to leave this review, we look forward to being in touch on completion day!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Exceptional estate agent

It is very
Refreshing to deal with an estate agent who are honest, punctual and respond in a timely manner. In particular dealing with Toby Horne was a pleasure as his mannerisms and knowledge was incredibly pleasing.

27 February 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Sunil,

Thank you for taking the time to leave Toby this wonderful five star review!

We wish you every success in the future.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Edward Whitaker highly recommend

Edward Whitaker, who manages several branches, brings a big, most welcome breath of fresh air into the estate agency business. I thoroughly recommend him. And I have moved over a dozen times in the past 4 decades.

26 February 2026
Unprompted review
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Reply from Vickery Estate Agents

It is a pleasure to read such a wonderful review for Edward.

Thank you very much and we wish you every success in the future.

Kind regards,

Lewis Careford - Manager

Rated 5 out of 5 stars

Highly recommend Edward and the whole team at Vickery!

I am about to complete the purchase on my first home through Vickery, and I honestly couldn’t have asked for a better experience. From start to finish, the team were absolutely amazing. I dealt mainly with Edward and he was brilliant. He was professional, responsive, knowledgeable, and genuinely supportive throughout the entire process.

Buying a house can be stressful (and it was!), but Edward made everything feel smooth and manageable. He kept me informed at every stage, was always available to answer questions, and went above and beyond to ensure everything progressed efficiently for both sides. Nothing ever felt like too much trouble. He wanted us to get into the house as much as we did!

All members of the team I dealt with were equally fantastic — friendly, organised, and always willing to help. Their communication and coordination really made a difference, and I felt confident that I was in good hands as a first time buyer.

I’m incredibly grateful for all their hard work and would highly recommend Edward and the team to anyone buying or selling a property. A truly outstanding service from start to finish! If you’re buying through Vickery, you’re in good hands!

Thank you so much to Edward!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

An ultimately successful sale

Over the past year Vickery, in particular Edward Whitaker and Lewis Crawford, have been extremely supportive, committed, helpful and informative about the sale of my wife's property in Camberley. A last-minute pull-out by prospective buyers meant Vickery had to start over again, which they did with further commitment and positivity, whilst keeping us fully informed of progress. A successful sale was eventually achieved for which we are very grateful and wish to acknowledge the professional and helpful manner in which Vickery, Edward and Lewis in particular, supported us. Many thanks.

20 February 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Nigel,

Myself and Lewis are very grateful for your kind words and positive experience when dealing with ourselves. It is a pleasure to read your comments!

Thank you for taking the time to leave this review.

We look forward to being in touch on the day of completion and wish you all the best in the future.

Warmest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

My thanks to Lewis Careford for his…

My thanks to Lewis Careford for his help and diligent attention during the recent and successful sale of my late aunt's house. Lewis kept me informed throughout the process, as did tge various members of the team in arranging viewings. Excellent level of service.

17 February 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Margaret,

Thank you for taking the time to leave such a kind review!

It has been a pleasure to act for you both and I wish you all the best in the future!

Kind regards,

Lewis Careford - Client Manager

Rated 5 out of 5 stars

Thank you so much To Edward at Vickery…

Thank you so much To Edward at Vickery Estate Agents in Camberley. His support throughout the process has been incredible. I really appreciated his consistent communication and openness about what was going on. I know he did everything within his power to get us to exchange and went above and beyond at stages too. You kept me sane throughout the stressful experience of buying a house! Thank you for everything Edward!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

My excellent experience with Vickery Estate…

My experience with Vickery Estate Agents in Camberley was fantastic.
The whole branch works brilliantly as a team, from senior management to front-line staff. Toby was our main point of contact once a buyer was found, but Edward, Charles, Matthew, and Lewis were all consistently proactive and supportive throughout.

I can’t recommend the team highly enough. From start to finish, they provided outstanding customer service and kept us fully informed at every stage of the process. Toby was extremely proactive in chasing our sale, making sure nothing was left to chance, and his weekly communication was excellent throughout.

Buying and selling can be stressful, but the Vickery team consistently reassured us and made the whole experience feel far more manageable. Truly professional and genuinely caring about their clients. Thank you!

5 February 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Bill,

We are extremely grateful for your taking the time to leave this comprehensive five star review for all of the team, it is a pleasure to read such kind comments.

It has been a pleasure to have acted for you and to have assisted with the sale. Myself and the team wish you every success in the future!

Warmest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Purchasing my first home in 12 weeks

With the purchase of my first home had multiple challenges due to my inexperience, however Toby and Edward conducted the whole process in a professional and reassuring manner.

After the disappointment of missing out on it the first time round they was quick to notify me when it returned to market and get me in contact with the seller.

The weekly progress updates was a nice touch and being in contact with my solicitor and broker directly sped up the process to approximately 12 weeks including Christmas shutdown.

If/when I come to sell my property I’ll definitely be in contact with them to assist me again

28 January 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Sam,

Thank you for taking the time to leave Toby and myself this review. We genuinely appreciate your kind words and hope you enjoy your new home!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Scott and Jordan did a great job with…

Scott and Jordan did a great job with the sale of my house, professional throughout and a wealth of knowledge to call on. Some challenging solicitors made the process difficult but Jordan soldiered on and with his help we managed to exchange. Thank you for all of your sterling efforts!

27 January 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Mr Keogh,

We appreciate you taking the time to leave your positive comments about the recent sale of your property! We look forward to working with you again in the future!

Kind Regards,
Jordan Richards - Manager

Rated 5 out of 5 stars

Thank you Fleet team!

I would like to express my sincere appreciation for the outstanding support and guidance provided by Jordan Riley and Sophie Riley throughout our journey. Jordan’s expertise was evident in every step, ensuring the process was smooth and stress-free. Sophie’s dedication truly stood out—she was always available to answer our questions and willingly arranged additional viewings, even on weekends.
Their professionalism, responsiveness, and genuine care made the experience truly enjoyable. I am grateful for their help and highly recommend their services to anyone!

26 January 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Lina,

Thank you for sharing your recent experience with the team in the Fleet Office. It is great to hear we were able to make the process as stress-free as possible for you.

We wish you all the best in your new property!

Kind Regards,
Jordan Richards - Manager

Rated 5 out of 5 stars

We have had such a positive experience…

We have had such a positive experience working with the team at Vickery Farnborough. Jordan has been so helpful, transparent and supportive throughout our sale. Would recommend him and his team to everyone!

22 January 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Belinda,

Thank you for taking the time to leave such kind words about myself and the team, it has been a pleasure helping you with your move!

We all wish you and your family the best in your new home.

Kind Regards,
Jordan Richards
Manager

Rated 5 out of 5 stars

Viewing our forever home.

Viewed a gorgeous property with Vickery. The house was lovely but the location wasnt right for us. What stood out more so was, Toby H who showed us round the home in camberely. He was very knowledgeable about the local area, schools and even their catchment. He gave us reasons for the house being sold without asking and had all figures and facts loaded in his head to answer all of our questions. He wasnt pushy or too forward. He was warm, welcoming and trusting. I'd happily buy our forever home off of him. Thank you Toby.

20 January 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Jake,

Thank you for taking the time to leave this review, it is a pleasure to read such positive comments following your experience with Toby!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Excellent service and outstanding communication

We had a very positive experience selling my mum’s property and I’d particularly like to recognise Toby Williams, who has been absolutely brilliant throughout the process.

Toby kept me updated every single week, exactly as promised, which made a potentially stressful process feel well managed and reassuring. His communication was clear, reliable, and proactive, and it was obvious he genuinely cared about keeping things moving and keeping us informed.

Thank you to Toby and the team for such a professional and supportive service — I wouldn’t hesitate to recommend Vickery Estate Agents.

24 December 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Hazel,

Thank you for taking the time to leave myself such a wonderful review.

It has been a genuine pleasure to act on behalf of yourself and the family. We wish you all every success in the future!

Kindest regards,

Toby Williams - Manager

Rated 5 out of 5 stars

Outstanding

I honestly don’t know where to start. We certainly couldn’t have got through this year without Vickery, especially Edward. The whole team provides a 5 star service, no matter how big or small. Nothing is ever an issue or chore. It has been a very long process for us, but Vickery has been absolutely incredible along the way. I cannot thank Edward and the team enough for getting us through our sale & purchase. I wish I could give 10 stars!!!

19 December 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Georgia,

I am delighted to hear your experience with myself and the team has warranted this excellent review. It was an absolute pleasure to have helped you sell and find your new home, I wish you both every success in the future!

Kindest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Just completed buying my first home.

Just completed buying my first home.

Toby and Lewis were helpful throughout and communication was great.

19 December 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear James,

Thank you for taking the time to leave Toby and Lewis this five star review, we wish you all the best in the future and hope you enjoy your new home!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

The staff at Vickery’s are delightful…

The staff at Vickery’s are delightful to deal with. They are unfailingly polite, helpful and hard working. Selling a house, particularly using a Lasting Power of Attorney, is stressful. Vickery staff eased the process. Edward, Matthew and Lewis have been delightful to work with.

14 December 2025
Unprompted review
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Reply from Vickery Estate Agents

Dear Jackie,

Thank you for taking the time to leave this wonderful five star review. It has been an pleasure to assist with the sale and thank you for the opportunity to act for you.

We wish you every success in the future!

Kind regards,

Edward Whitaker - Manager

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