Virtual car hire Reviews 105

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the outstanding and excellent service provided for PCO vehicles. Customers consistently praise the staff for being amiable, supportive, friendly, and professional, making interactions pleasant and efficient. Many people appreciate the company's reliability and the wide selection of cars available, often recommending them to other PCO drivers. Reviewers also noted that any issues with vehicles were quickly resolved, often within a day or two, thanks to the company's own garage and supportive approach. Some customers felt treated like family, emphasizing the honest and cooperative service they received.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the professional, friendly, and excellent... See more

Staff

Customers consistently note positive experiences with staff, describing them as very professional, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Virtual Car Hire provides outstanding service for those needing PCO vehicles. To anyone in search of a car for PCO tasks, I strongly suggest considering them. Their team is amiable and supportive, and... See more

Company replied

Rated 5 out of 5 stars

Genuinely one the easiest and friendliest pco hire companies I’ve dealt with. They have very competitive pricing and their mileage allowance is the highest you will find anywhere. They also have an ex... See more

Rated 5 out of 5 stars

I had a great experience with Virtual Cars. Hired a Jaguar I Pace for private hire use, the car was in excellent condition and well maintained. During the nine month rental any issues I had the team a... See more

Rated 5 out of 5 stars

Excellent experience renting from Virtual Car Hire team. Polite, friendly and professional service. Always on hand for any questions or issues. Honoured terms of agreement with no nasty surprises. Wou... See more

Company replied


Company details

  1. Car rental service

Written by the company

"Virtual Car Hire is a car hiring company which provided 1000's of cars to clients, over the past few years. The company is a high-end company with branded cars of the year. Virtual Car Hir provides brand-new cars. In emergency or accident, we do provide courtesy cars."


Contact info

4.8

Excellent

TrustScore 5 out of 5

105 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very good and friendly company with…

Very good and friendly company with excellent service. I recommend it also as a minicab driver I will use their service again. Thank you

25 October 2025
Unprompted review
Virtual car hire logo

Reply from Virtual car hire

Thank you so much for your kind words and recommendation! 😊 We’re delighted to hear that you had such a positive experience with our service. It means a lot to us, especially coming from a fellow professional driver. We look forward to serving you again soon — safe travels! 🚖✨

Rated 5 out of 5 stars

I have use virtual car hire for over…

I have use virtual car hire for over the period of two years plus and i have received amazing service from them even when i had break down i was given a replacement car with no extra charge and all the other services were included in price which was amazing
I got treated as a family really recommend them

22 October 2025
Unprompted review
Virtual car hire logo

Reply from Virtual car hire

Thank you so much for your wonderful review! We're truly grateful for your loyalty over the past two years and thrilled to hear that our service has made a positive impact. At Virtual Car Hire, we believe in going the extra mile—whether it's providing a replacement vehicle during a breakdown or making sure everything is included with no hidden costs. It means a lot to us that you felt treated like family. Your recommendation is the highest compliment we could receive. We look forward to continuing to serve you!
Warm regards,
The Virtual Car Hire Team

Rated 5 out of 5 stars

Very good service

Very good service. I recommend it

15 September 2025
Unprompted review
Virtual car hire logo

Reply from Virtual car hire

Thank you so much for your kind words and recommendation!

Rated 5 out of 5 stars

TFL PCO hire

Excellent experience renting from Virtual Car Hire team. Polite, friendly and professional service. Always on hand for any questions or issues. Honoured terms of agreement with no nasty surprises. Would highly recommend. Keep up the good work 👍

25 September 2025
Unprompted review
Virtual car hire logo

Reply from Virtual car hire

We truly appreciate your recommendation and look forward to continuing to support you on the road. If you ever need anything, we're just a message away. Keep driving safely and confidently! 👍
— The Virtual Car Hire Team

Rated 5 out of 5 stars

It was amazing service

It was amazing service. Very friendly staff including Rizwan Bahi, Sohel Bahi.
Definitely recommended…

24 September 2025
Unprompted review
Virtual car hire logo

Reply from Virtual car hire

Thank you so much for your wonderful feedback! We're delighted to hear you had an amazing experience with Virtual Car Hire. Rizwan and Sohail are truly valued members of our team, and it's fantastic to know their friendly service made your visit memorable. We appreciate your recommendation and look forward to serving you again soon!

Rated 5 out of 5 stars

This is one of the best vehicle hire…

This is one of the best vehicle hire company I have dealt with, very professional honest and helpful I highly recommend them even when I need assistance or anything they are very quick to respond. Thank you very much I was very satisfied.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Virtual…

I had a great experience with Virtual Cars. Hired a Jaguar I Pace for private hire use, the car was in excellent condition and well maintained. During the nine month rental any issues I had the team at Virtual, always responded quickly and arranged the required maintenance with minimal driving down time. Great service all round.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company to work with. Hired a vehicle from them for approximately 2 years, had no problems with them at all. Very prompt with any sort of response. Any issue with the vehicle was sorted within a day or two.
I recommend them to all.

21 July 2025
Unprompted review
Rated 4 out of 5 stars

Experience with Virtual Car Hire

I was with Virtual Car Hire for 2 years and 2 months. They are pleasant company to rent from. I had end my time with them due to a delay of my PCO renewal. I will definitely recommend them.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and Professional – Over 1 Year of Great Service

I’ve been with Virtual for over a year, and they’ve been consistently reliable and professional. The cars are always in great condition, and the customer service is top-notch. Any issues are dealt with quickly and efficiently. Highly recommend them to any PCO driver looking for a dependable hire company.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Good service, Rezwan was very helpful assisting me loading my document online. Car was clean as expected, prices very affordable and come out with insurance included. Very satisfied 👍

16 June 2025
Unprompted review
Rated 5 out of 5 stars

I been with virtual car last 6 months

I been with virtual car last 6 months , amazing service and very good people. I just come holiday my back home . Inshallah when I come back I will take car from them again . Loved them and their service. Honestly recommend for all pco drivers

17 July 2025
Unprompted review

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