Vista Phones 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Recently purchased three phones from Vista Phones at a great price! I was a bit skeptical because the price seemed too good to be true. The phones came in a timely manner and they were perfect. Ext... See more

Rated 4 out of 5 stars

The 1st phone did not work and I returned it for a replacement. I received a second (same model as 1st) and that one didn't work either. The ones I purchased were a different model than what my... See more

Company replied

Rated 5 out of 5 stars

Just a quick THANK YOU for having the telephone handset that I needed. Your response was far above average, the phone worked flawlessly and your chat person was very pleasant and easy to work wi... See more

Company replied

Rated 4 out of 5 stars

Shipping etc. are really good. The products are terrific. Getting information from you is awful. You don't answer e-mails. I have given up on asking questions. Kathy

Company replied

Company details


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy product!

I ordered (4) new keypads for my Panasonic wireless phones for my phone system at work - as buttons were sticking. I watched video on how to install and did each phone in about 10 minutes each. Now they work like brand new! Great $ saver!!

4 August 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Thank you for the order.
Glad the keypads worked out for you.

Vista Phones

Rated 5 out of 5 stars

Found a rare product at your site, ordered it and got it very quickly, thanks so much.

Searched the web for a handset for an older Panasonic phone system that the manufacturer no longer carries. Found these guys carried it in stock, ordered it online at a reasonable price and it got to my home in a few days, faster than expected. Nice!

9 July 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Thank you for taking time to write a review for us. We are glad you were satisfied.
Thank you again for your business.

Rated 1 out of 5 stars

Don't sell what you don't have

Still waiting a week after the order for you to get the phone in stock. If you don't have something you shouldn't be selling it. As a vendor this makes me look bad to my customer as they are expecting a phone and I can't deliver.

5 July 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

We are sorry it took so long for you to receive your order. Our inventory was in transit to our new location and the trucking company had some delays.
Rest assured we do not sell items we do not stock. Most orders are now shipping the same or next day.
Thank you again for your business.

Rated 5 out of 5 stars

awesome service!!!

I received my order earlier than anticipated. Was exactly what I ordered and was a very reasonable price. I will do business if needed in the future

28 May 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Thanks Tammy for giving us a try. We're glad you were please with our service.

Melinda
Customer Care

Rated 4 out of 5 stars

Nice customer service and great value

Not a 5 only because I ordered a 4 line phone and received a 2 line phone instead. The ease of returning the wrong phone and getting the correct one was great. Nice discounts for frequent buyers.

26 May 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Phil,

Thank you for taking the time to leave us feedback. Those phones look so much alike so we need to be extra careful. I've already informed our shipping department about the error and hopefully can prevent such errors in the future. Thanks again for your patience and understanding as we work to resolve our error.

Melinda
Customer Care

Rated 5 out of 5 stars

Great value and quick delivery

I shopped diligently for the best price and Vista Phones was the best value. The phones were delivered quickly and packaged safely. We are a church and try not to waste our parishioners' money. Vista Phones met our needs.

23 April 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

We are glad to be able to serve you and to help you be good stewards of your resources. Thank you!

Rated 5 out of 5 stars

Fast and affordable

Every phone we have ever bought worked perfect and arrived quickly. Vista Phones has the best prices, also.

16 April 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

We are glad you are a satisfied customer!

Rated 5 out of 5 stars

Quick shipping of a quality phone for a great price - exactly what I needed!

Finding a real Polycom star phone for anything less than $250 is a rare thing, but Vista had a "gently used" one for well under that price. I wanted this for my elderly parents, so they could both hear me better when I call and so I could hear them better as well. Vista shipped the phone very quickly, packed it well, and I got a great Polycom that works wonderfully for my parents. It had everything advertised, which was everything I needed. No problems of any kind, and I will definitely be back the next time I need a phone or phone system.

11 April 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

We also have given one of these to our elderly parents, and it indeed is such a help! Thank you for taking the time to give us an encouraging review.
Cecilia

Rated 5 out of 5 stars

Finally! A product that worked.

My company ordered a 4 Line phone system. We needed to purchase 2 Splitters to separate the lines. Every Splitters we purchased failed until we called Vista Phones. Now our lines are up & running. Thanks.

4 April 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

We are glad to hear that you had success with the splitters you needed. Thank you for taking the time to write a review for us.
Cecilia

Rated 5 out of 5 stars

They stand behind what they sell - excellent customer service

The measure of a good company is standing behind what they sell. I had an issue with the speakerphone on a Polycom 560 and returned it under warranty. The phone was promptly repaired and returned, and it has worked perfectly ever since. They were very pleasant and responsive throughout the process.

31 March 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Thank you for your purchase. We are happy to hear that you were pleased. Thanks for taking time to encourage us.
Cecilia
Customer Care

Rated 5 out of 5 stars

very good customer service

price was good and delivery on time

31 March 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

We appreciate your business! Thank you for taking the time to write the review.
Cecilia
Customer Care

Rated 5 out of 5 stars

Wonderfull service. Will use agian!

Product was as expected, or better! Shipping was very Fast. Customer service provided was OUT of this world.

28 March 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Thank you for the review, Becky. We are glad you were pleased.
Cecilia
Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look