Vista Phones 

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Rated 5 out of 5 stars

Recently purchased three phones from Vista Phones at a great price! I was a bit skeptical because the price seemed too good to be true. The phones came in a timely manner and they were perfect. Ext... See more

Rated 4 out of 5 stars

The 1st phone did not work and I returned it for a replacement. I received a second (same model as 1st) and that one didn't work either. The ones I purchased were a different model than what my... See more

Company replied

Rated 5 out of 5 stars

Just a quick THANK YOU for having the telephone handset that I needed. Your response was far above average, the phone worked flawlessly and your chat person was very pleasant and easy to work wi... See more

Company replied

Rated 4 out of 5 stars

Shipping etc. are really good. The products are terrific. Getting information from you is awful. You don't answer e-mails. I have given up on asking questions. Kathy

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful service; best packaging I've seen in years; Merchandise as described

As a small business owner, I order a lot of computer and office equipment via the web, and have unpacked a lot of shipments. The Polycom phone I ordered was packed more carefully than I have seen in several years. First of all, the phone arrived quickly and was exactly as described: " Like new". It worked the first time I plugged it in, and based on the appearance of my other Polycom office phones, was indeed "like new". I have to come back to the packaging, though. The phone body, handset, cabling, power supply were individually wrapped with bubblewrap and taped. and the box was filled with packing peanuts, so nothing moved in transit. The packaging clearly reflected that someone at Vista Phones cared. Having received equipment that was poorly packed and scratched and dented as a result, in contrast I can say I was quite impressed with Vista Phone's attention to detail. Based on this experience, I would use them again and recommend them.

26 March 2014
Unprompted review
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Reply from Vista Phones

We are delighted to hear that you are happy, not only with the phone, but with the time and effort it takes to package our products. It is one way that we thank our customers for their purchases. Thank you for taking the time to let us know that you are pleased.

Cecilia

Rated 5 out of 5 stars

Fantastic

Vistaphones are super. Everytime I need a PanasonIc Phone or part they always had it and very very helpful. I really enjoy doing business with them.

26 March 2014
Unprompted review
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Reply from Vista Phones

We are glad we have had the products that you were looking for and that we have been able to help. We appreciate you as our customer! Thank you for the encouragement.
Cecilia

Rated 5 out of 5 stars

great reburbished products at great prices.

I've purchased mostly Panasonic products from Vista
And am very satisfied with the pricing and quality of the units. The refurbished units look practically brand
New.

21 March 2014
Unprompted review
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Reply from Vista Phones

Tony,
So glad to hear that you've been satisfied with our products. Whether our products look almost new or really used, we do our best to make sure you know exactly what you are paying for. Thanks for letting us know that we've met your expectations.

Melinda

Rated 3 out of 5 stars

arrived on time, not quite the right part, but not your fault

I ordered a 2 line doodad, but really needed a 1 line + DSL doodad

21 March 2014
Unprompted review
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Reply from Vista Phones

We haven't heard back from you about our troubleshooting tips and how those worked out. Remember that we do have a 30 day return policy, so you may return them for a refund of the purchase price if you'd like. We appreciate you taking the time to write us a review as it lets other know how you felt about our company. If we can do anything else that would earn a 5 star customer satisfaction rating, please don't hesitate to let us know.

Warm Regards,
Melinda

Rated 5 out of 5 stars

Get your Panasonic Phone Here!

The two Panasonic KX-T7731 $ Kx-T7720 phones were in great shape. If you have the need this is the place to go.

19 March 2014
Unprompted review
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Reply from Vista Phones

Central Com,
Thank you for the great report and recommendation. We greatly appreciate it.

Melinda

Rated 5 out of 5 stars

All I have to say is "WOW"!

I am the owner of a small company and as a small firm, we must watch the bottom line continually. We have a rather ancient phone system (panasonic) but it works for our needs and really doesnt need to be upgraded. Although, two of the phones were having all sorts of problems so I looked on the internet looking for refurbished phones that were affordable. I just happened upon the Vistaphone site and was totally amazed at the bargain on the phones I needed and after doing a little research on Vistaphones, I found them to be reputable and ordered two phones. I received them within two days!!!! AND They work PERFECTLY!!! Thank you Vistaphones!! You will definitely get a lot of referrals to my business customers!!!

14 March 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

We are thankful to be able to earn your trust. Thank you for the positive review.
Sincerely,
Cecilia

Rated 5 out of 5 stars

she sounded hot

good service and fast shipping the woman that called sounded hot

9 March 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Thank you for the review. Definitely one of the most unique reviews we've received, but thanks!

Melinda

Rated 5 out of 5 stars

Excellent product- quickly sent

My phone arrived in the "gentle use" condition, as promised, was well packed and quickly sent. I also had a cordial and very useful telephone conversation prior to ordering with someone at the company. I would definitely do business with Vista Phones again.

6 March 2014
Unprompted review
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Reply from Vista Phones

We are thankful we were able to be of help to you, Erika. We appreciate your business.
Cecilia
Customer Care

Rated 5 out of 5 stars

good experience

Picked up a hard to find part... good product, good price and super fast shipping. Would order from them again!

6 March 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Thank you for taking the time to encourage us. We are glad that you are a satisfied customer!

Rated 5 out of 5 stars

Helpful and friendly staff and good product

I live in Wisconsin and was in need when my Polycom phone broke. I searched the internet for Polycom phones. I came across the Vista Phone website and was please to find the product I wanted and a reasonable price. I called the phone number and talked to a very friendly and helpful lady. Based on the confidence I had in the lady, I ordered a replacement Polycom phone. It arrived on the day promised and was in the condition indicated.
I would reorder again if needed and would not hesitate to recommend Vista Phones to others.

24 February 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Thank you, John. We are glad you were pleased with our customer care and the product.
Cecilia

Rated 4 out of 5 stars

Fast!

Fast delivery, low shipping costs. Only comment would be for a better description of the product on the website - otherwise fantastic!

24 February 2014
Unprompted review
Rated 5 out of 5 stars

THE PHONE CAME WITHOUT ALL THE NEEDED PARTS TO MAKE IT WORK.......

The phone does work great now.....I bought the phone from "phones 101"
but what a hassle to get the 2 special adapter needed to make it work.
the back of the phone has 2 plugs for phone lines, it is a 4 line phone, and each plug in the back is for 2 lines.
It needs a special adapter that is not included and is no longer made.
We searched and googled until we finally found them at Vista Phones.
Oh yea the phone we bought i found out are 7 years old and no longer made either.
So be careful of what you buy. If it wasn't for Vista Phones i wound never have been able to make the phones work.
My Thanks to Vista Phones..............

6 February 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Terry,

I completely sympathize with you and the frustration you had trying to get your phones to work. I'm glad you were able to finally find the part that you needed.

May you have many problem free years with your phone!

Melinda

Rated 2 out of 5 stars

not happy

thanks for the fast delivery but the receiver is not very good everyone I speak to says it's muffleded and can't hear me good could you tell me what i should do?
franca

1 February 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Franca,
We are sorry for the confusion that the name of our business caused when you were hoping to place an order for the handset that would work with your Vista Phone. The phone brands that we sell are Panasonic and Polycom.
Sincerely,
Cecilia
Customer Care

Rated 5 out of 5 stars

The Best!

We have been doing business with Vista phones for years, why do business anywhere else when you are dealing with the best? Great prices, great product, outstanding customer service and followup,

29 January 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Thank you for your loyalty, support, and encouragement Laura!

Melinda
Customer Care

Rated 5 out of 5 stars

Customer service and shipping were outstanding !!!

Ordered a used Panasonic telephone controller that weighs quite a bit. Price was very good as this was an older model. Received in three days, and in perfect working condition, as is my phone system now.

25 January 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Roland,

Thank you so much for the positive feedback. It was a pleasure talking to you and I'm so glad that everything is working properly!

Take care,
Melinda

Rated 5 out of 5 stars

Excellent service

I could not ask for a faster or more accurate order. Thanks very much, Vista Phones.

23 January 2014
Unprompted review
Vista Phones logo

Reply from Vista Phones

Thanks, James, for the excellent review! We're so glad that you were pleased with our service.

Melinda
Customer Care
720-722-1422

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