Vitapoint | Everyday essentials Reviews 

Useless sub-standard product and unable to return due courier restrictions - All three cans of this paint were defective and unusable (I've never ever had issues with spray paint before - this is clearly a rejected batch which has presumably been bought very cheaply)- I bought this via Amazon so wrongly thought turns would be not issue - whilst Vitapoint accepted the return they would not send a pre-paid label - said I had to ship myself - Amazon said they would refund the postage but .. every courier I contacted (incl. Royal Mail0 refused to ship aerosols for non-commercial customers - so literally unable to send the cans back - I've written off the cost that I paid - not worth the hassle for a tenner ,,,but ... I won't be touching this company with a barge-pole ever again - poor product which I note is still being sold and poor customer service - avoid. I should have read the other reviews on Amazon first - they all say the same thing .

Same as previous review order placed told on way Evri now send me a notification to say order damaged beyond repair take up with Vitapoint. Just wasn’t my refund of £32.26 I feel like I’ve been scammed. No goods and wondering how long until my money is refunded. Surely if Evri did indeed damage they pay Vitapoint who refund me quite simple really. I’ve never had this happen before and I order online all the time. Wouldn’t recommend or use Vitapoint again. No products and no idea how long I have to wait for my refund. Just generic email to say it’s being investigated.

All goods received but the delivery a little slow

I bought shampoo bars from Vitapoint as they were very good value for a package of six bars. They were despatched quickly and delivered the next day. I would buy from them again

Not even going to wait to be invited to review as this company are exceptional. I ordered my favourite face cream yesterday as it's out of stock everywhere and it was shipped the same day and arrived today. Unbelievable.

I'm just praying they keep stocking it as I'll be stocking up.

Thank you so much for an incredible service

Excellent delivery, the whole experience of ordering on their website was very easy. Would recommend to anyone.

Fair price and excellent fast delivery!

My order was well packaged, and a really fast delivery...Thank you so much

Ordered with next day delivery was not expecting until Monday but arrived on a Sunday great service

Satisfactory

Excellent service: prompt, quick and well packaged. Value for money unbeatable...brilliant! Highly recommend.

I put in a order on Saturday morning and my parcel arrived the next day Unbelievable I would have expected to wait a couple of days I would recommend this company to my friends And their prices are what you call fair

Easy to use website and quick delivery.

I am disabled and housebound and rely SOLELY on home deliveries. Placed an order on Friday on Amazon which stated next day delivery from this company and although they did issue a refund I was told the product was still coming and they apologised for delay guaranteeing it would be with me Sunday it’s now Tuesday and reduced a message the seller this company called the item back! You would have thought that as a goodwill venture Gue to the delivery not aerobic g by the specified next day they would have still let me receive the item! I have never experienced such horrible customer service and as I rely solely on deliveries would have continued to order from them. Absolutely appalled!!

Excellent Service next day delivery and Great Customer service :)...

Fast delivery, best prices, highly recommended and will be using again soon.
Vitapoint🫰

Product is great as ever delivered quickly driver very friendly had no problems would use you again 😃

I ordered 3 tubs of tile grout through Amazon on 6th June. Was told delivery by Monday 9th June. Didn't arrive. The next day I received a package that looked like it had been thrown from top of skyscraper. Tile grout all over what was left of box and only one in it. You wouldn't have got 3 in that box so either list or not sent.
Contacted amazon who were helpful and said they would contact seller saying I would receive my order in full by Thursday.
I receive an automated email from Vita Point saying customer service is important to them. Please send photographic evidence. I replied to this telling them. Pictures had been taken but I can not send rhem due to being severely sight impaired and registered blind. They would have to wait till Sunday when my Son comes to see me after his holiday. He would do it for me. If this means you can not resend my damaged package and 2 missing items please issue refund and I will get tile grout from elsewhere as needed for weekend.
Next day I get the same email asking for pictures. I contact amazon again. I'm told they will contact company and ask where the missing items were. Give them 48 hours to contact me. I get same email again.. This company is a joke. Customer service appalling. I asked them several times in emails to them why did I not receive 3 tubs and only. Never get answer.
The damaged package I can accept as down to poor care from courier company. Missing items not sent is down to them.
I my opinion they didn't have the stock and were just playing for time in case they got more in to send me. Who knows. Never get answer from this company only an automated email time after time. Now in amazon's hands to sort out. I want full refund. This company has let me down and I wouldn't trust them to fulfill orders.

Split my delivery into 2, one arrived the other didn’t. Claimed to have issued a refund for the missing items which I never received.