Very easy process! No long call waiting times when attempting to contact. Ryan made us feel so at ease on our initial consultation. Becky was super helpful going through our welcome pack! Great ser... See more
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Review summary
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Company details
- Life Insurance Agency
- Business insurance company
- Income Protection Insurance Company
- Key Man Insurance Company
- Personal Insurance Company
- Shareholder Protection
Written by the company
Waddle Insurance - Real Advice. Real People. Real Protection. At Waddle Insurance, we’re on a mission to change the way people feel about insurance. No jargon. No pushy sales. Just honest, expert advice that puts you and your loved ones first. We specialise in life insurance, critical illness cover, income protection, and business protection - helping families, homeowners, and business owners across the UK protect what matters most. Whether you’re safeguarding your family’s future, securing your mortgage, or protecting your business from the unexpected, our advisors take the time to understand your needs and build a plan that’s right for you. Our culture is simple - care first, sell second. We believe in building trust, explaining your options in plain English, and being there when it really matters - including guiding you through claims with compassion and expertise. With a friendly team (and a penguin mascot who’s all heart), we mix professionalism with personality. We’re FCA-regulated, customer-driven, and proud of the five-star reviews that reflect the service we deliver every day. Waddle Insurance - protection advice the way it should be: transparent, personal, and giving you proper peace of mind.
Contact info
The Hive, Rear of 75 Uplands Crescent, SA2 0EX, Swansea, United Kingdom
- 03333 1111 23
- info@waddle.co.uk
- waddleinsurance.co.uk
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The Waddle Insurance team was awesome
The Waddle Insurance team was outstanding. Olivia and Beckie formed an excellent, professional duo. Olivia carefully explained the company details and my benefits as a client, reviewing multiple options until we found the best fit. Beckie guided me through all the initial steps as a new client, ensuring I understood the process and knew who to contact for assistance or questions. Thank you both for your terrific support. - Raphael
Brilliant advisors
Very conversational approach, and quite relentless which I appreciate as I'm happy to avoid admin work
My experience with Waddle
My experience with Waddle, especially Rhys was fantastic. Very patient & professional from start to finish.
I would highly recommend Waddle if you require anything insurance.
Many thanks.
Great service
From start to finish this has been the…
From start to finish this has been the easiest process. From not knowing a thing about insurance or income protection to understanding everything and being able to speak to really people and ask questions was great. I was able to have a video call with Amy and she shared her screen to show me lots of documents and make it so simple to understand. It was also really relaxed like you were talking to a friend who was able to advise you, not scary at all!
The Becky helped me with my welcome paper work and helped me claim my rewards voucher. Very glad I went ahead and have piece of mind for the future.
Great service
Amy was extremely thorough with our application, she made sure we got the best seal for the best price. Will definitely recommend Waddle.
My advisors Liam and becky made me feel…
My advisors Liam and becky made me feel comfortable when explaining the whole procedure
Easy and friendly service from start to finish
Easy and friendly service from start to finish. Everything explained in full detail making the decisions easy.
Insurance
Fantastic experience get my insurance sorted big thank you to amy
They’ve been great
They’ve been great, Georgia and Becky walked me through everything. Very clear and excellent communication.
Nicola was excellent at communicating…
Nicola was excellent at communicating and so was Jess. Everything was explained clearly and simply and the pack I received was not too overwhelming.
Oliver
Oliver was a good advisor it was easy to do things and explained everything i needed to know.
Georgia and Becki were really helpful…
Georgia and Becki were really helpful and understanding. They both help me to understand what I’m doing. Really appreciate their help and support. Thanks a lot to this helpful ladies.
It was a smooth experience
It was a smooth experience. Liam made it as easy as possible, and I never felt pressured. Would recommend.
I dealt with Declan who was really good…
I dealt with Declan who was really good , took all my details and got passed over to underwriter. They checked my details and this made sure if I was to be off work or die then me and my family would covered. All the experience was great from start to finish.
I also dealt with Andrea as I had a query which was resolved rapid, no messing about which I appreciate. I also received a £25 voucher which I wasn’t told about so this was a nice surprise.
Would highly recommend, good price and good cover.
Spoke to two agents Rebecca and Luke…
Spoke to two agents Rebecca and Luke very friendly made it very easy to understand.
Policy
Ian was really helpful and dealt with everything I needed and made everything very easy
Declan was fantastic and made…
Declan was fantastic and made everything easy and clear.
Policy
Very friendly first I dealt with Olivia she went through everything step by step nothing was too much trouble. Even when I didn’t understand something she explained more.
I rung up and spoke to Becky again very friendly and nothing too much trouble went through my policy documents.
I will recommend waddle to friends
Thank you both 😊
Adam and Bethan were a great help…
Adam and Bethan were a great help guiding me through my options and helping me set everything up. Couldn’t have asked for more. Thanks
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